Terminal Exchange

Terminal Exchange

By Nussbaum TransportationBusiness
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Terminal Exchange episodes

  • Dad Jokes Are The Best!

    Press play on this quick, bonus exchange. Nussbaum crack-ups

    Chris Vincent, Brian Cannon, and Mark Stalter will have you rolling. Happy
    Father’s Day!

    Dad Jokes

    This episode is sure to make you smile, and no introduction

    can truly do it justice.

    Full of so-awful-they’re-funny jokes, jokesters laughing at

    their own jokes, and sounds effects
    (“Ay-yooo!” “Bingo!” “Ba-dum-tssss”), it’s a can’t-miss episode.

    Like Phillip mentions in the beginning, if these guys don’t

    have you laughing, we can’t be friends.

    Quotes

    “Your eyes are sure to roll at some of the jokes your ears

    are about to be blessed with.”

    “We’ve got a room full of one-uppers right now. This is not

    going to end well.”

    “What makes a Dad Joke?”

    • “It’s gotta be cheesy. Corny. A groaner, if you will.”

    “If you can finish the joke in front of the other dad, you

    win his cargo shorts.”

    “That’s why I can’t remember my daughter’s name half of the

    time because all of those dad jokes are in the brain.”

    Bonus Video

    Here’s a collection of Dad Jokes presented by some familiar faces from the Nussbaum office.

    27 min
  • Ep. 25 // I Got It From My Dad

    Phillip and Cory Adams are sure to leave you grinning with

    their father/son banter, teary-eyed with stories of tragedy, and ready to take
    on safe driving with their episode of Terminal Exchange.

    Father/Son Duo

    You’ll hear their smiles in this episode. You’ll feel

    gut-wrenching agony. You’ll be thinking about how easily you take safety for
    granted.

    Phillip chats with his dad, Cory Adams, who is Nussbaum’s Development Coordinator. But, one thing leads to another, and their playful banter leads into a choked-up memory.

    “Trucks – they can all be replaced. But lives can’t.”

    Driver Development

    What does Cory do at Nussbaum? Mainly, he helps increase the

    fleet’s fuel efficiency. But listen in as he unloads how he began trucking (at
    the ripe age of four) and his journey through Nussbaum.

    “I think he stepped on the brake pretty quick. I would have ran right through the barn otherwise.”

    You Can Never Be Too
    Safe

    Cory shares a searing memory that will shake you. There’s a

    reason behind his passion for safety. And you’ll be hugging your loved ones a
    little tighter after hearing his close encounter.

    “Don’t continually beat yourself up over your mistakes but learn from them. Keep them in mind just enough to avoid repeating them.”

    Dad Jokes

    Get ready to facepalm. We’ve got dad jokes for days and a

    surprise coming your way for Father’s Day. Peek behind the curtain with a short
    snippet in this exchange. Tune in for the full bonus exchange coming soon!

    Quotes
    • “I had to study it out to figure out why I got good
    fuel mileage.”
  • “I can attribute why I do get good fuel mileage
  • much to my dad.”
  • “I think he stepped on the brake pretty quick. I
  • would have ran right through the barn otherwise.”
  • “I had always said I’d never be a truck driver.
  • I’ve learned I’ve got to be careful about what I say I would never do. I also
    said I’d never own a Dodge… I’ve owned three of those.”
  • “It wasn’t so much an opportunity as a
  • necessity.”
  • “I put a ratchet on there and a cheater bar on
  • it. And I was jumping on that cheater bar to make sure I got it on tight.”
  • “That was back when you didn’t know what was
  • going on until you got to the next telephone at the truck stop and you stood in
    line waiting your turn.”
  • “Don’t continually beat yourself up over your
  • mistakes but learn from them. Keep them in mind just enough to avoid repeating
    them.”
  • “It reminds a person. You never can be too
  • safe.”
  • “Trucks – they can all be replaced. But lives
  • can’t.”
  • “A lady told my brother-in-law, ‘Well, you’ve
  • got 18 wheels, you can stop faster.’ He said, ‘Well that’s not really the way
    it works…’”
  • “Distracted driving is not limited to cell
  • phones.”
  • “I can sometimes drive faster than somebody else
  • and get better fuel mileage.”
  • “If you let the truck do things by itself –
  • it’ll do alright. But a driver who is taking advantage of what the truck has is
    easily getting 2 MPG better. Easy.”
  • “It can be a lot of work. It’s not supposed to
  • be an easy job.”
    Pictures
    Company Newsletter Featuring Eddie Adams’ (Cory’s Dad) New Truck

    Links

    • The Hardest Easy Job in
    the World
    48 min
  • Ep. 24 // RED-efining Driver Development

    Have you heard of Nussbaum’s Certified RED program? It’s

    full of rewards: a pay increase, specialized hats and rings, and a custom decal
    for your truck.

    What CertRED is vs. What
    it is Not

    Certified RED is a stand-alone program apart from your

    scorecard. In other words, you do not have to be a Platinum driver to become
    Certified RED. There are no qualifications to get into Certified RED!

    “We’ve had drivers enter this program that have a Silver scorecard…

    that are now in the high 600’s, almost 700. That alone is a pay increase too.”

    Listen to Rick Schmidt and Scott Herrmann, Certified RED

    administrators, break down the program in this episode of Terminal Exchange.
    What’s the ultimate goal of Certified RED? To develop well-rounded, top-tier
    professional drivers.

    Your Hesitations: Quenched!

    You are good enough, and there’s no telling how much you can

    grow until you enroll in Certified RED. Give it a shot! Rick and Scott delve
    into the many reservations they’ve heard from drivers and blow away all reasons
    for hesitancy.

    “Even if you join Certified RED and are already the best professional

    driver that there is, you can still learn about Nussbaum in the process of
    Certified RED.”

    RED1, RED2, and
    Beyond

    Drivers are rolling through this attainable program,

    boosting their CPM, and throttling down to achieve their next achievements
    every 100,000 miles up to 1 million miles!

    Are you ready to become Certified RED?

    Quotes

    “There are no qualifications to get into Certified RED.”

    “If you want to go 65 out on the road, go 65. But, are we

    being smooth, light on the throttle, and keeping our following distance? This
    is what Certified RED allows drivers to do and still reward them.”

    “The learning never stops.”

    “And if you hit that point, you’re getting $0.07 added to

    each mile – just for being part of Certified RED. That’s ridiculous!” – Scott

    “We’ve had drivers enter this program that have a Silver

    scorecard… that are now in the high 600’s, almost 700. That alone is a pay increase
    too.”

    “Even if you join Certified RED and are already the best

    professional driver that there is, you can still learn about Nussbaum in the
    process of Certified RED.” – Scott

    “If you’re driving at Nussbaum, there’s a pretty darn good

    reason why… you’ve been doing something right.”

    “It’s a way for Nussbaum to help drivers.”

    “Have fun learning and earning money.” – Scott

    Pictures
    Links

    CCJ Innovator of the Month – Nussbaum’s Certified RED Program

    31 min
  • Ep. 23 // Our Level 1 Inspection: Officer Jeff Swan

    2019 Roadcheck is next week, June 4 – 6, and we sat down

    with Jeff Swan, a risk advisor with HNI who retired from the Wisconsin State
    Patrol with over 30 years of experience. Jeff talks inspections, encouragement,
    and unbelievable stories from his days patrolling.

    From Giving Tickets
    to Giving Advice

    Jeff has given his fair share of Level 1 inspections – he

    spent 34 years in the Wisconsin State Patrol as a trooper, then a sergeant, and
    finally an investigator with the motor carrier enforcement unit.

    Hear how his experience doling out tickets set him up to

    become a risk advisor with HNI. He’s changed from maintaining order through
    tickets to preventing disorder as a risk advisor.

    Keys to a Stress-Free
    Inspection

    Jeff shares how to keep an inspection “boring” – just the

    way it should be. Because the only one who may enjoy an “exciting” inspection
    is the officer getting a break from an otherwise mundane shift!

    Telling Tails

    After three decades in the state patrol, you know Jeff’s got

    stories. He’s seen some pretty odd things. Jeff shares a few tales from the
    road, one including a pretty exotic tail – it wasn’t a puppy tail, that’s for
    sure!

    Quotes
    • “I try to tell them to be prepared by doing all the things you can ahead of time. Do your good walkarounds; make sure your pre-trips are quality pre-trips – not just walking around the truck. So that you’re comfortable with the fact that everything’s working on your truck that you have control over.”
    • “If you’re more organized it makes that contact with the officer boring – and that’s what you want! You want a boring contact.”
    • “I enjoy coming down here because this is truly best in class. A lot of people claim to be best in class, but this is best in class.”
    • “And I thought, ‘Is this a miniature person jumping out at me?’”
    • “If you do your walk around or if you check those lights every once in a while or leave that phone alone – all those things, if you just do those little things right, there’s a better chance that you’re not going to have an issue or problem. But we sometimes get complacent.”
    Links
    • Roadside Inspection Cheat Sheet
    • Violations from 2018 Intl. Road Check
    • More From CVSA on 2019 International Roadcheck
    35 min
  • Ep. 22 // Honoring Our Fallen

    Memorial Day – it’s not just barbecues, sunshine, and a

    Monday off work. It’s a day of reflection and gratitude. Listen to the
    experiences of Nussbaum drivers Brian Stultz, a Patriot Guard Rider, and Lonnie
    Bartak, a Legion Rider, as they reflect on their service in the Navy and their
    involvement honoring other veterans.

    Traveling Freedom

    Brian and Lonnie are passionate about freedom – from enjoying

    freedom traveling with the Navy and now, embracing the freedom of traveling
    cross country driving OTR for Nussbaum. They are two veteran Navy servicemen
    with stories to tell.

    Patriot Guard Rider,
    Brian Stultz

    Hear where Brian’s Navy experiences have taken him and how they

    have driven him to become involved with the Patriot Guard Riders of Illinois.
    He’s even joined the National Patriot Guard a time or two.

    Brian is honored to have the opportunity to serve and be

    engaged in the veteran community with like-minded Patriots. He divulges how
    much it means to be a Patriot Guard Rider and the impact they have when invited
    to attend ceremonies.

    Legion Rider, Lonnie
    Bartak

    Clothed in a memory-filled vest stacked with patches –

    Lonnie wows with his desire for remembering the fallen. He’s bound to entertain
    with a few submarine stories and the fact that he’s been behind the wheel of a
    rig since he was 14.

    From flag lines to funeral escorts, being a Legion Rider is an honor. Devoted to the veteran community, Lonnie and his vivid memories leave you feeling the thrumming roar of a loud-piped Harley.

    Quotes

    Brian

    • “It’s just basically a part of who I am, and I
    have been this way.”
  • “We’ve seen time and time again in scripture
  • where Jesus Christ himself had come to serve, not to be served.”
  • “It also gives the opportunity for us as Patriot
  • Guard Riders to serve as family.”
  • “I have a flag rack with the American Flag, our
  • Patriot Guard Flag, POW Flag, and the State of Illinois… And I’ve always flown
    the appropriate branch flag as well.”
  • “Gold Star families are those that have lost a
  • loved one in active duty.”
  • “It’s not all funerals that we have… We are
  • privileged to attend in parades, send-offs for those that are joining into the
    service, and the memorial wall that comes into Illinois from time to time. So,
    it’s not all somber occasions.”

    Lonnie

    • “Veteran:
    n. a person who wrote a blank check payable to the United States of America
    for an amount of, up to and including, one’s life.”
  • “‘You know the most important thing you’ve got
  • to remember on a submarine is you’ve got to close the screen door.’”
  • “The majority of us with our Harleys – we’ve got
  • the louder pipes on… You hear all the kids and all the other veterans giving
    the motion to crank up the throttle.”
  • “If you’ve got the heart and the respect for the
  • servicemen, anybody can be involved.”
  • “Like they say, the Navy – it’s a venture, but
  • it’s a venture in any branch of service.”
  • “14 years old and you’re going to turn me loose
  • in a semi? Oh yeah!”
    Pictures
    Links
    • Illinois Patriot Guard Riders
    • National Patriot Guard Riders
    • Legion Riders
    43 min
  • Ep. 21 // Purpose Driven: Freight, Faith, & Family

    Standing up for what you believe in can cause your knees to

    click together with quakes – it’s not without a little anxiety that Nussbaum
    has declared their faith. Hear Nussbaum’s CEO, Brent Nussbaum, retell the story
    of how using trucking as a platform for faith began.

    It’s Always Been
    Faith & Family

    Celebrating Faith & Family has been the core of Nussbaum Transportation since its beginning in 1945 with Alden Nussbaum, Brent’s father. One man, one truck, and 7 kids – he started this business on faith to support his family.

    Forgiveness Brings Freedom

    Bitterness, resentment, grudges… our world is all too full

    of negativity. But Brent had a dream to celebrate the freedom that forgiveness
    – from Jesus to family to acquaintances – brings us all. Have you heard the
    vision behind the trailer?

    Resting in God’s
    Promises

    Brent expands upon the consequences of putting a message of

    faith-based values out in the world. It’s a decision that tests your faith –
    hear what it’s like to take that step of faith.

    The Heart of
    Nussbaum: CSRs

    The constantly-running, intermeshed, and always-dependable

    Customer Service Reps of Nussbaum keep the company’s pulse steady. Not only
    that, but their candy jar and quick wit keep employees’ smiles always at-the-ready.

    The Company
    Cornerstone

    The CSRs connect drivers, load planners, and customers alike, and, boy, are they experts at making everyone happy!

    Hear from Angie and Oscar of the CSR’s 4DX team as they

    explain how they’re stopping the domino effect of late loads and updating
    Nussbaum’s 600 most frequently stopped at customers to eliminate headaches.

    Quotes
    • “I really felt like, you know what, if God is
    with us, who can be against us?”
  • “The one thing I was concerned about was what
  • happens if a group that doesn’t like our message pressures a large corporation
    that’s public to not do business with us anymore? And we decided that God was
    really bigger than all of that.”
  • “We strongly feel like we’re a ministry that is
  • doing trucking to support the ministry. We believe that God owns this company.”
  • “We’re not just in the trucking business. We
  • have a greater purpose and that is to honor God.”
  • “Purpose-driven means that we are truly here to
  • honor God, and we’re here to honor God together.”
  • “When people walk in the door, we want them to
  • be able to say ‘Wow, this is different than any other place I’ve been.’”
  • “We don’t want them to be so distracted that
  • they drive off the road and have an accident!”
  • “That one visual image with the right message on
  • it is really impactful.”
  • “We don’t have to rent a billboard somewhere. We
  • have a rolling billboard.”
    Pictures
    • Stargazing Shoot Crew
    • Phillip Directing the Stargazing Shoot
    Links
    • Nussbaum’s Statement of
    Faith
  • Luke
  • 15: The Parable of the Lost Sheep
  • Forgiveness
  • Brings Freedom blog post
    36 min
  • Ep. 20 // Momma Trucker: Darla Smith
    Intro

    Being a woman on the road is unique but being a Trucker Mama

    to two of her own children and hundreds of trainee children is all in a day’s
    work for Darla Smith. She’s sweet, strong, and full of advice to keep her girls
    safe on the road each day. Darla is bound to delight you in this episode of Terminal
    Exchange.

    Trading Dress Skirts
    for Trailer Skirts

    She traded in her heels for a steering wheel in the ’90s and

    hasn’t looked back. Darla Smith started driving out of necessity when her
    husband became ill. And after he passed, she was equipped with the skills he
    had taught her to make a living.

    “It was my way to grieve – was to be in that truck – that’s where I felt closest to Steve… so I stayed in the truck.”

    Passing the Torch

    Mention “Mommy Darla” around Nussbaum, and you’re sure to be

    greeted with face-consuming grins and hours of stories. She’s trained many
    drivers – from young guns at her previous job, to Nussbaum shining stars like
    Maya Hernandez and Adrienne Riel (now trainers themselves!). She’s investing
    advice, safety tips, and stories in the next generation, ensuring a legacy of
    great women drivers for the future.

    “I’m Mommy Darla – everyone calls me Mommy Darla or their Trucker Mama!”

    Throwing Chains

    Sweet as pie and tough as nails, Darla will delight you with

    stories of wrestling chains on, scarring accidents, and perseverance through
    change.

    This is one episode you don’t want to miss out on.

    Quotes
    • “I think he knew inside that he had a limited
    time to teach me everything.”
  • “I went from a corporate board room dealing with
  • physicians and administrators… to being a truck driver.”
  • “I trained a lot of the younger men, the 23- and
  • 24-year-olds, which made sense. Who’s going to tell their 40-year-old mother,
    ‘No’?”
  • “It was my way to grieve – was to be in that
  • truck – that’s where I felt closest to Steve… so I stayed in the truck.”
  • “You have to grow, and you have to change with
  • the industry. If you don’t, you’re not going to make it.”
  • “When you’re out there in your 60s, by yourself,
  • it’s you. That’s it, sister!”
  • “I’m Mommy Darla – everyone calls me Mommy Darla
  • or their Trucker Mama!”
  • “That’s what I said! I said I’ll be 80 years old
  • – Brent will be beating me with a stick trying to get me off the steering
    wheel.”
  • “They said, ‘You do realize this is a truck
  • driving school?’ And I said, ‘Yes! I thought we were going in a classroom for
    school.’ And I had a skirt and suit on and heels and hose and… they sent me
    home to change.”
  • “She showed up with high heels on for truck
  • driving school!”
    Pictures
    40 min
  • Ep. 19 // Plasma Actuators and Flux Capacitors

    Plasma actuators, flux capacitors, and who knew that solar paint was even a thing? Join us this week as we talk future-tech and innovation with Truck Centers EVP Justin Hopkins and Nussbaum’s Director of Maintenance, Tony Morthland.

    Trucks of the Future

    These trucks may not be ready to jump back to the future… but there are some amazing new technologies on the horizon for Nussbaum drivers. Justin and Tony share some of the things you might see in the near future and speculate on some things may be possible beyond…

    I think the sky’s the limit, technically

    Justin Hopkins
    A Deeper Partnership

    Truck Centers and Nussbaum have had a long-standing relationship that continues to grow and deepen. Listen in as Tony and Justin talk about that relationship and how working together, they have been able to solve problems, generate new ideas, and keep Nussbaum equipment on the cutting edge in both technology and performance.

    Our partnership goes deep, it’s not just an 8-5 Monday through Friday, we’ve been known to text or call each other at 10 or 11 o’clock at night. We’re always challenging each other with what we can do better for the whole system.

    Tony Morthland
    Pictures
    Quotes
    • We are in a very innovative environment here at Nussbaum which means that Truck Centers has to try and keep pace… it’s exciting. – Justin H.
    • On the tech side, it’s really helpful [to have Truck Centers techs in-house], they help our techs out quite a bit if our techs get snagged on an issue. – Justin H.
    • I think the sky’s the limit, technically. – Justin H.
    • Our partnership goes deep, it’s not just an 8-5 Monday through Friday, we’ve been known to text or call each other at 10 or 11 o’clock at night. We’re always challenging each other with what we can do better for the whole system. – Tony M.
    Links
    • Terminal Exchange Ep. 4 – Leading With Passion: CEO, Daimler Trucks North America.
    • Truck Centers
    44 min
  • Ep. 18 // The Wildly Important Gap: Les Kaschner

    As men and women, we need to step back and ask ourselves: “In our life where is the Wildly Important Gap?


    In this week’s episode of Terminal exchange, we dive deep into the 4 Disciplines of Execution with Les Kaschner to learn what they are and how they can help us reach both our business and personal goals.

    Congrats Livy!

    Earlier this month, a few people from our Operations and Sales teams attended HNI Corporation’s annual carrier conference. We are thrilled to share that our very own Livy Stoller was recognized with HNI’s 2019 Outstanding Customer Service award!

    Chris Aranda, Nussbaum’s Director of

    Sales, expressed that it was neat to hear all of the comments that were shared
    of Livy from the people she works with at HNI every day. There were many kind
    words of Livy’s professionalism, positive attitude, work ethic, and
    communication skills. Her outside of the box thinking and drive to find a
    solution for their team was highly valued.

    Congratulations Livy on this

    recognition, and thank you for your dedicated service to all the customers you
    interact with every day!

    Supporting St. Jude

    We are excited about all of the support we have seen for the Nussbaum Family Fun Run so far. This event is a great opportunity to have fun with friends, maybe meet some new friends, and support a great cause at the same time.

    There is still plenty of time to sign up or make a donation of your own. Just head on over to nussbaum.com/stjude

    Finding North

    Leadership is an important part of any organization. But with 4DX we see that good leadership is only part of the whole picture. The employees that are on the ground doing the day to day are the driving force behind helping companies reach their Wildly Important Goals.

    Join us in this week’s exchange as Les Kaschner of Franklin Covey teaches us about finding the harmony in the space where bottom up meets top down and the amazing things we can accomplish when we find North and work together to get there.

    There’s a little bit of top down, but there is a lot of bottom up.

    Quotes
    • “How do we help an organization that’s going 1,000 miles per hour, trying to do all sorts of stuff, get focused?
    • “A weekly, or in some cases daily, conversation around how we’re doing is important.”
    • “Leaders get paid to figure out where North is for us, what our direction is. Leaders who don’t do that let their company spin.”
    • “People are not widgets”
    • “There are no two routes the same, no two drivers the same, no two days of weather the same, no two days of road construction the same. That’s huge variability, and a driver and the organization that supports the driver has to figure that out every day, every mile.”
    • ‘”There’s a little bit of top-down, but a lot of bottom up.”
    • “Many organizations take a shotgun approach to goal setting, if we shoot at fourteen things and hit six that’s good… I think our bias is we would rather… take somewhat of a rifle approach and that’s: let’s actually discuss that some things are more important than others.”
    • “Some people probably have bigger gaps in their non-work life than they do in their work life.”
    • “When you get serious about a real clear goal… it almost always creates some level of excitement and maybe a little bit of fear.”
    Links
    • The 7 Habits of Highly Effective People
    • The Ideal Team Player – book
    • Franklin Covey
    • Nussbaum Family Fun Run/Walk
    35 min
  • BONUS // The Hope of Easter: Jim Revelle

    Press play on this quick, bonus exchange. Nussbaum Chaplain

    Jim Revelle stops by with an encouraging Easter message.

    Can You See Your

    Hand?

    Are you enveloped in inky, black darkness? Is it cloaking

    your soul? Where you can’t even see your hand in front of you?

    We’ve all been there, and Jim declares hope and sheds light.

    Happy Easter!

    Enjoy the resurrection weekend. Revel in hope. And praise

    Jesus for his work on the cross.

    Quotes

    “And if you think about this for a minute, we wear crosses

    as jewelry. Why don’t we wear electric chairs and guillotines as jewelry?“

    “Because he rose again from the dead, and it changed

    everything.”

    “Did you know that the resurrection of Jesus is one of the

    most well-documented events in all human history?”

    “When things look the darkest, God does his best work.”

    Links

    • Romans 5:6-9 “While we were still helpless…”
    12 min

About Terminal Exchange

From the publisher's feed

Hosted by Dayton Rumbold, Terminal Exchange explores key issues and compelling stories in the trucking industry. Gain fresh perspectives, enjoy a hearty laugh, and take away valuable lessons for the…