In this impromptu Zoom session, we dig into one of the most underrated performance boosters in the home service industry: the daily morning meeting. Discover why 10–15 minutes each morning can reduce turnover, improve communication, and create a magnetic company culture that attracts top talent. Learn practical steps for implementing these meetings, overcoming resistance from your team, and maximizing ROI. If you’re tired of disengaged employees and inconsistent results, this is your blueprint for daily success.

📝 Worksheet: Morning Meeting Mastery

Section 1: Key Points Recap

1. Morning Meetings Build Culture
   • They create daily connection points between management and staff.
   • Improve accountability, engagement, and reduce isolation.
2. Short, Consistent Beats Long, Occasional
   • 10–15 minutes every day is more effective than hour-long sessions once a month.
3. Structure Matters
   • Use a weekly theme (e.g., Mission Monday, Training Tuesday).
   • Rotate presenters to promote ownership and variety.
4. ROI Is Clear
   • Reduced turnover = saved hiring and training costs.
   • Engaged teams = better performance and fewer callbacks.

Section 2: Action Items
✅ Plan Your Format

• Decide on meeting time, platform (in-person or Zoom), and schedule.
• Choose daily themes (e.g., Motivation Monday, Soft Skill Friday).

✅ Pilot a Week of Meetings

• Announce a 1-week trial.
• Collect feedback from the team after each session.

✅ Track Metrics

• Pre- and post-implementation: turnover rate, callback frequency, employee satisfaction scores.

✅ Empower Participation

• Ask techs or CSRs to lead small segments.
• Start with simple prompts (e.g., “What’s one win from yesterday?”).

✅ Use Tools to Help

• Leverage platforms like Super Tech University to supply soft-skill training content.

Section 3: Reflection Questions

• What’s one thing I’d want every team member to hear each day?
• How can I make our meetings something people want to attend?
• What’s the biggest cultural issue in my company that daily meetings could help solve?

TITLE SPONSOR:
Super Tech University
Dramatically improve your team's performance with a system of short daily video lessons training your team in soft skills. When you invest in your team and teach them soft skills, your team can make you more profit. Go to https://supertechu.com/ for more info.

Click here for a discount: https://supertechu.com/register/podcastoffer/.

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SPONSOR: C&R Magazine
C&R magazine is the leading periodical in the Cleaning and Restoration industry. Owner and editor Michelle Blevins has brought printed copies back from the dead to increase reader experience. Go to www.candrmagazine.com to get your free copy sent directly to your home or business.