starting a new series on here + the weekly newsletter by being your guinea pig! Each week I will share communication tips, strategies and concepts for us to become better communicators with our patients, and each month I will break down my monthly KPIs (key performance indicators) to document and discuss what things went well or need improvement! By doing this I hope to demystify some of these metrics and help you learn in real time so that you can apply them to your own jobs as well!

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IG: @drconniewang, @justaquickpinch