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Are MSPs at a major inflection point of opportunity? According to a new report by Pax8, that’s exactly where they are at and it’s driven by AI. In this latest episode of our ChannelCon series, I have the pleasure of chatting with Ryan Walsh, a previous Channel Journeys guest and distinguished leader in the IT sector as the Channel Chief and Chief Strategy Officer at Pax8.
Ryan brings a wealth of experience and insights into the transformative journey from being a Managed Service Provider (MSP) to evolving into a Managed Infrastructure Provider (MIP). Our discussion navigates Ryan’s strategic expertise and some of the key findings of the Pax8 Agentic Inflection Point research paper. Throughout our conversation, Ryan emphasizes the importance of adaptability and innovation as essential traits for any business looking to thrive in the rapidly-changing technology landscape driven by agentic AI.
This episode offers invaluable insights for MSP business executives and partnership leaders aiming to stay ahead of the curve and significantly reshape their strategic plan for growth.
Here are 5 things I learned from Ryan about the MSP to MIP transition:
The post The AI Evolution from MSP to MIP with Pax8’s Ryan Walsh first appeared on Channel Journeys.
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Are MSPs at a major inflection point of opportunity? According to a new report by Pax8, that’s exactly where they are at and it’s driven by AI. In this latest episode of our ChannelCon series, I have the pleasure of chatting with Ryan Walsh, a previous Channel Journeys guest and distinguished leader in the IT sector as the Channel Chief and Chief Strategy Officer at Pax8.
Ryan brings a wealth of experience and insights into the transformative journey from being a Managed Service Provider (MSP) to evolving into a Managed Infrastructure Provider (MIP). Our discussion navigates Ryan’s strategic expertise and some of the key findings of the Pax8 Agentic Inflection Point research paper. Throughout our conversation, Ryan emphasizes the importance of adaptability and innovation as essential traits for any business looking to thrive in the rapidly-changing technology landscape driven by agentic AI.
This episode offers invaluable insights for MSP business executives and partnership leaders aiming to stay ahead of the curve and significantly reshape their strategic plan for growth.
Here are 5 things I learned from Ryan about the MSP to MIP transition:
The post The AI Evolution from MSP to MIP with Pax8’s Ryan Walsh first appeared on Channel Journeys.

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