Many leasing professionals have an outgoing personality, but how do you need to adjust to deal with a customer that is more introverted and detail oriented?

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No one likes to be sold. No one! How you can you make the leasing process one that builds trust and value?

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Striplines or a negative reverse is not being manipulative. It's helping the customer make a decision.

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It can be difficult to find time to practice, but maybe you can test your leasing skills on your family.

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There's always a leader in the group, but you know both opinions count. What's your strategy with Roommates and Couples?

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I'm not much of a planner, but I am a practitioner. Whether you plan it out or you practice, practice, practice, you need to have a strategy for how you are going to ask questions.

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It's important to understand what expensive means to you because you must understand that it's nowhere near the same for everyone else.

If you have a question or topic idea for the #LeasingShow tweet @theaptnerd or message me online somewhere.

Shout out to Tim Roberts @TrustPointe for introducing me to this concept. It seems so obvious, but new technology and old school sales training has us spilling all our candy. Have a question for the show? #LeasingShow on Twitter or message me online somewhere.

As I highlighted in episode 24, we're here to build credibility and trust. If you are not discussing time with a customer than you are putting the relationship at risk.

You should be on a mission to build credibility and trust. What better way than to make sure the customer knows it's OK to say no.