The Art of Grateful Leadership

Do people really know about the Power of Acknowledgment and the value of a Grateful Leader?

Judy Umlas, Grateful Leadership’s number one evangelist, decided to ask the public about Grateful Leadership

She wanted to know what their conceptions and misconceptions are on the subject

So Judy took it to the streets of new york to see what people on the street have to say.

She even addresses how you can use the Power of Acknowledgment to get ahead in business

Keywords: #IWorkForGM; Judy Umlas; Grateful Leader; Jim Trela; Art of Grateful Leadership; Center for Grateful Leadership; IIL; Management; Leadership; 

Welcome to the Art of Grateful Leadership podcast

Today we get to hear more from Volvo Group’s Michelle Madsen

She was the pioneer in becoming a Certified Grateful Leader Trainer

In this episode, we will hear some stories from her training

Her reaction to the Grateful Leadership On-Demand Course

Impact of the training at Volvo

It all begins with Michelle talking about becoming a certified Grateful Leader trainer

Keywords: #IWorkForGM; Grateful Leader; Art of Grateful Leadership; IIL; Leadership; Management; Volvo Group; Michelle Madsen; Judy Umlas; Jim Trela; On-Demand Course

The purpose of this podcast is to share concepts and stories about the Power of Acknowledgment and Grateful Leadership

But does this payoff in the market place?

During this episode we will take a look at an example: Whole Foods Market

Keywords: #IWorkForGM; Whole Foods Market; Amazon; Grateful Leader; IIL; Jim Trela; Center for Grateful Leadership; Leadership; Management; 

Over the last few weeks, we’ve been talking about the 5 Cs of Acknowledgment

We’ve had an episode on each of the 5 Cs

Consciousness

Choice

Courage

Communication and

Commitment

Recently, I had the opportunity to speak with Michelle Madsen, one of the Certified Grateful Leader Trainers

Michelle Madsen has a Master’s degree in Biotechnology Management,  and a Master’s degree in Human Resources Development (HRD)

Michelle has worked for the Volvo Group for the past 7 years, And currently works within the Volvo Group University providing training and services to the over 100,000 employees worldwide. She facilitates US trainings, drive planning, and ensures Volvo Group training sessions get delivered.

By the way..... VOLVO does not make cars! Michele notes that people automatically think of affiliation with the cars they see on the road. However, the Volvo Group sold that part of the business.  

They DO make other transport solutions:  Trucks, buses, and construction equipment.  Volvo Group also owns Mack truck. 

Michelle lives and works in Maryland.

During our conversation, the topic of the 5 Cs and their value came up several times. Listen to how integrated they are whenever the topic of Grateful Leadership is discussed

Keywords: #IWorkForGM; Volvo Group; Michelle Madsen; Art of Grateful Leadership; IIL; Center for Grateful Leadership; 5 Cs; Jim Trela; Leadership; Management

For the last few podcasts, we have been discussing Judy Umlas’ The 5 Cs of Acknowledgment

So far, we have discussed the first 4 Cs

Consciousness

Choice

Courage

And Communication

The Fifth C is “Commitment”

Here is Judy’s summary about Commitment from Grateful Leadership: Using the Power of Acknowledgment to Engage All Your People and Achieve Superior Results

Commitment: Once you witness the benefits of gratitude (for example, watch your people come alive, take more initiative, and work with more passion and engagement), Committing yourself to being a grateful leader becomes easy and logical.

Keywords: #IWorkForGM; Art of Grateful Leadership; Whole Foods; Commitment; Power of Acknowledgment; Grateful Leadership; Leadership; Management

Today we continue with our discussion on the 5 Cs of Acknowledgment

We’ve discussed the first three Cs:

Consciousness

Choice

Courage

And today we are going to discuss the 4th C

Communication

Judy Umlas’ Poster on Grateful Leadership’s The 5 Cs of Acknowledgment says this about Communication:

Figure out the best way to reach your recipient.  There are so many ways to do so.. It is simple to Communicate your gratitude and appreciation in whatever form you choose - anything from Skype to skywriting.

Keywords: #IWorkForGM; Art of Grateful Leadership; Leadership; Management; Judy Umlas; Power of Acknowledgment; Center for Grateful Leadership; IIL; Harold Kerzner; Roberto Daniel

Today, we are going to talk the third of the 5 Cs of Acknowledgment

Courage

To Acknowledge someone is such a simple thing to do. But why isn’t it easy too?

Judy Umlas has a small poster that talks about the 5 Cs.

For Courage it states: It is courageous to deliver a heartfelt and authentic acknowledgment.If you feel nervous or embarrassed and that you need to summon up Courage, you know you are on the right track!

Keywords: #IWorkForGM; Courage; Power of Acknowledgment; Grateful Leadership; Management; Acknowledgment in Finalnd; Judy Umlas; Center for Grateful Leadership; IIL

Judy Umlas had defined the 5 Cs of Acknowledgment

• Consciousness
• Choice
• Courage
• Communication
• Commitment

Today, we’re going to discuss the second “C”

Choice

Keywords: #IWorkForGM; Art of Grateful Leadership; Judy Umlas; Jim Trela; Management; Leadership; Center for Grateful Leadership; IIL; Choice

Have you ever had someone come out of nowhere to help you at work?

That happened to me recently at my job

Working for a large company, things can get pretty complex

Especially when it comes to project management

This week I had a person that I don’t even know come to my help

And spend the necessary time to make sure she understood my situation

And provide an answer to my problem

She didn’t get anything special for it, except my personal acknowledgment of her efforts

Her name is Lisa

Keywords: #IWorkForGM; Art of Grateful Leadership; Center for Grateful Leadership; Jim Trela; Power of Acknowledgment; IIL; Culture Change

When you take a vacation, does the Power of Acknowledgment stay at home in the closet, or do you bring it with you?

Living the Power of Acknowledgment and Grateful Leadership can be challenging.  There is no better time to practice your skills than when you are on vacation.

I took to honing my Acknowledgment skills when my wife and I went on vacation.  Come listen in.

The fun part is when I acknowledged a Drill Sergeant at Fort Benning in Georgia!

Keywords: #IWorkForGM; Art of Grateful Leadership; Power of Acknowledgment; Judith W. Umlas; James G. Trela; Center for Grateful Leadership; IIL; Fort Benning;