The Art of Grateful Leadership

In this episode, We conclude our visit with Kathy Kest

Here she tells us where The power of Acknowledgment and Grateful Leadership has had the biggest impact in her life

She will also tell us where to get started with Grateful Leadership and the Power of Acknowledgment

Let’s listen in

Keywords: #IWorkForGM; Art of Grateful Leadership; Center for Grateful Leadership; International Institute for Learning; IIL; Kathy Kest; Jim Trela

In this episode we continue our conversation with Kathy Kest

Kathy has demonstrated the Power of Acknowledgment and Grateful Leadership in both business as well as her personal life.

She is also one of the International Institute for Learning’s Certified Grateful Leadership Trainers

As you will see, this isn’t just a training course for Kathy

She exudes gratitude and acknowledgment in all areas of her life, even outside of the office

Let’s listen to how she helps others open up and help

Which is a challenge in today’s antiseptic world

Keywords: #IWorkForGM; Art of Grateful Leadership; Kathy Kest; Leadership; Management; Power of Acknowledgment; IIL; Center for Grateful Leadership

In this episode, we are going to meet Kathryn R. Kest

Kathy is one of the International Institute for Learning’s Certified Grateful Leadership Trainers and spreads the Power of Acknowledgment message wherever she goes.

I had the chance to speak to Kathy on the topic of Grateful Leadership.

In this episode, she will tell us about the importance of Listening, truly listening; 

How she got involved with the Center for grateful Leadership

And how sometimes, “Thank you” is not enough.

KEYWORDS" #IWorkForGM; Grateful Leadership; Power of Acknowledgment; Leadership; Management; Listening; Kathryn Kest; Judy Umlas; James Trela

In the Book: Grateful Leadership: Using the Power of Acknowledgment to Engage All your People and Achieve Superior Results

Judith W. Umlas Defines 5 Cs of acknowledgment

The first C is Consciousness

She says

“Become conscious of the acknowledgments and gratitude that you already have in your mind and spirit.  They are already there.”

I just couldn’t conclude our time with Tom Kiley without letting him tell us about one of his favorite stories:

The Truck Driver Story

Here you see an example of Tom’s Consciousness to acknowledge people.

He also takes a minute to tell us his final thoughts regarding Acknowledgment in your life.

Let’s listen to Tom’s story...

KEYWORDS: #IWORKFORGM; Art of Grateful Leadership; Center for Grateful Leadership; Jim Trela; James G Trela; Judy Umlas; Leadership; Management; Power of Acknowledgment; 

In this episode, we continue our conversation with Tom Kiley regarding acknowledgment

And get Tom’s perspective on:

• Why people aren’t comfortable with acknowledging someone.
• What the difference is between “Recognition” and “Acknowledgment”.

We all know that Acknowledgment is important

It may not be the most comfortable thing to do

But just as important

We need to know

why someone might not acknowledge someone.

What are these reasons?

Tom will give us his perspective on this question.

And on the difference between Recognition and Acknowledgment

KEYWORDS: #IWorkForGM; Art of Grateful Leadership; Power of Acknowledgment; Tom Kiley; Ji Trela; Leadership; Management; 

Today, we begin a short series of podcasts coming from an Interview with Tom Kiley

Tom Kiley is originally from New York

And served in the Navy Submarine Force as a Chief Missile Technician, retiring in 1999 after 22 years.

Afterwards, he worked as an Operations manager on the Hanford Nuclear Reservation in the 'Vault' repackaging the legacy plutonium for long term storage.  

When that was completed, Tom changed his focus to maintenance and became a maintenance manager at a couple of facilities on the Hanford Site.  

After being laid off in 2011, Tom went to Sandvik Special Metals In Kennewick, WA as the maintenance manager there.  

While at Sandvick, he changed his role from maintenance management to project management

Tom honed his Project Management toolset with on-the-job experience; improving his skills by taking as many project management seminars and training courses as he could find  

At the International Project Management Day in 2015, Tom found Judy Umlas’ Grateful Leadership On-Demand Course

And his life hasn’t been the same since.

In this episode, Tom will give us an introduction, telling us how he got involved with the Center for Grateful Leadership

Being a Navy Veteran, we will discuss the question:”Is there acknowledgment on a Nuclear submarine? Or in the military?”

He will also give us his thoughts regarding Leadership, and how it can be found at all levels in an organization

Come, listen in…

KEYWORDS: #IWORKFORGM; Art of Grateful Leadership; Power of Acknowledgment; Tom Kiley; Jim Trela; July Umlas; Center for Grateful Leadership; Acknowledgment in the Military; 

Today, we have the third and last installment from my interview with Dr. Harold Kerzner.

When looking for ways to acknowledge people, we sometimes need to look outside our own organization to find fresh ways to acknowledge.

They can be as elaborate as a gala dinner, or as subtle as a handwritten note to a colleague.

The goal is to give the person something that is meaningful to them.

Paraphrasing James Taylor, who appeared in a previous podcast:

If people receive money in terms of gratitude,  people may not remember what the money was spent on

But they will remember when they received the acknowledgment for a long, long time.

As Judy Umlas has said many times, the keys to acknowledgment are two-fold:

First, the acknowledgment must be deserved.  This integrity makes people strive to receive it.

Secondly, and most important, it must be heartfelt.

This keeps the motivation pure, no matter how the acknowledgment is delivered.

Dr. Kerzner has some more wonderful stories about the use of acknowledgment.

Let’s see how other organizations acknowledge their colleagues.

KEYWORDS: #IWorkForGM; Power; Acknowledgment; Art; Grateful; Leadership; Management; Harold; Kerzner; Recognition; Creative; Business

In this episode Dr. Kerzner speaks directly about the importance of the Power of Acknowledgment in Project Management

In particular, how a Project Manager has to influence without Authority and still get the project in on time and on budget.

He has many stories.  Let’s listen in...

Here’s the second installment of my interview with Dr. Kerzner:

KEYWORDS: #IWorkForGM; Art; Grateful; Leadership; Business; Management; Project; Management; Power; Acknowledgment; Kerzner; Judith; Umlas

As part of the Center for Grateful Leadership there are a lot of questions regarding the Power of Acknowledgment

Since many of the people in the Center for Grateful Leadership play a Project Manager Role, the question regarding when will Acknowledgment be added to A Guide to the Project Management Body of Knowledge has been raised several times.  

This guide is also referred to as the PMBOK® Guide and the current edition, the 5th edition, does not contain a reference to acknowledgment.

I took the question on Acknowledgment being part of the PMBOK® Guide to Dr. Kerzner to get his opinion on the subject

Come listen to his insights regarding the Guide to the Project Management Book of Knowledge and the Power of Acknowledgment

KEYWORDS: Kerzner; PMBOK®; Art; Grateful; Leadership; Center; Leadership; Management; PM; Project Management; #IWorkForGM; Acknowledgment; Judy Umlas; 

Let me tell you about Sylvia Henri-Wonasue,

Sylvia works in the Office of Institutional Advancement at the

University of Maryland University College

She thought the Power of Acknowledgment was so powerful that she invited the President of the University to hear more about it.

She is so passionate about the topic and spoke so highly of it that

The President attended for the entire Session!

Let’s listen in as Sylvia speaks to Judy Umlas about the Power of Acknowledgment in a university setting…

KEYWORDS: Art; Center; Grateful; Leadership; Power; Acknowledgment; Grateful; Leadership; Sylvia; Henri; Wonasue; Judy; Umlas; #IWorkForGM