The Behavioral Profit Show

In this episode of Behavioral Profit, Debbie Longo speaks with Haren Bhakta about business failure, leadership behavior, investment management, company culture, and the lessons that came from losing a business during COVID.

Haren shares how he left Morgan Stanley to start his own investment fund focused on micro-cap companies. After investing heavily into a Las Vegas ticketing company and joining its board, he believed he could help improve operations, leadership, and business performance. However, when COVID shut down the Las Vegas entertainment industry, the company eventually went bankrupt.

Throughout the conversation, Haren explains that the company’s collapse was not caused solely by COVID. He describes how poor leadership decisions, excessive legal spending, lack of preparation, weak communication, and failure to modernize the business created deeper behavioral and operational problems long before the pandemic happened.

One major issue was that the company relied entirely on physical ticket kiosks on the Las Vegas Strip and failed to build an online ticket-selling platform despite changing consumer behavior. Haren also explains how disconnected leadership became from employees and how poor internal behavior created long-term instability inside the business.

Despite the financial loss and stress, Haren explains how the experience ultimately led him to create his new company, Inside Ownership Index. The failure forced him to rethink investing, leadership, and long-term business strategy. Instead of trying to “fix” struggling companies, he shifted toward investing alongside successful leaders and creating a lower-cost investment model designed to benefit individual investors more directly.

Debbie and Haren also discuss Warren Buffett, Kodak, business pivots, organizational behavior, company culture, risk management, and how many businesses fail because they continue investing energy into systems and behaviors that are no longer working. The conversation reinforces that business problems are often behavioral problems first, and that leadership decisions directly impact company survival and profitability.

This episode explores leadership, business behavior, resilience, failure, investment strategy, organizational culture, decision-making, risk management, company growth, and the importance of adapting before problems become irreversible. It reinforces the idea that failure itself is not always the end — sometimes it becomes the foundation for building something stronger and more aligned long term.

Contact Debbie Longo, Executive Behavioral Coach:

Website: https://www.debbielongo.com/

Email: [email protected]

LinkedIn: https://www.linkedin.com/in/debbie-longo-life-in-bloom-ny/

Facebook: https://www.facebook.com/debbie.longo.2025

Instagram: https://www.instagram.com/debbie.life.in.bloom.ny/?hl=en

Contact Haren Bhakta:

LinkedIn: https://www.linkedin.com/in/harenbhakta/

Email: [email protected]

In this episode of Behavioral Profit, Debbie Longo speaks with Joanna Zhang about how behavior, intention, energy, mindset, and self-awareness directly impact business performance, leadership, and long-term success.

Joanna shares how she built her business over the past eight years while struggling with communication challenges, delegation, leadership, and marketing blockages that kept her from achieving the level of success she knew was possible. Despite learning sales strategies, marketing systems, and business techniques from multiple coaches, she still felt something was preventing true growth.

Everything began to change after what Joanna describes as a soul awakening experience. During a conversation with her spiritual mentor, she was asked one simple question: “Why did you start your business?” After moving past logical and emotional answers, Joanna realized the true answer was unconditional love. That realization exposed a major disconnect between her original purpose and the transactional way she had been operating the business.

Joanna explains how focusing primarily on money, sales, outcomes, and transactions created internal resistance and business stagnation. Once she shifted her intention toward genuinely caring about people instead of viewing them as transactions or dollar amounts, her communication, leadership, and overall business behavior naturally changed. As a result, relationships improved, opportunities increased, and business growth started happening more organically.

Throughout the conversation, Debbie and Joanna discuss intention, self-awareness, emotional healing, energy management, burnout, leadership behavior, positivity, mindset shifts, self-love, and how business owners often create their own workplace dysfunction without realizing it. Joanna also explains how learning to slow down, manage energy instead of only managing time, and stop operating from force and pressure completely transformed the way she works and leads.

This episode explores behavioral alignment, leadership, emotional intelligence, self-awareness, energy management, workplace positivity, business growth, mindset transformation, communication, and the connection between internal behavior and external business results. It reinforces the idea that lasting business growth often begins with internal behavioral change first.

Contact Debbie Longo, Executive Behavioral Coach:

Website: https://www.debbielongo.com/

Email: [email protected]

LinkedIn: https://www.linkedin.com/in/debbie-longo-life-in-bloom-ny/

Facebook: https://www.facebook.com/debbie.longo.2025

Instagram: https://www.instagram.com/debbie.life.in.bloom.ny/?hl=en

Contact Joanna Zhang:

Website: https://linktr.ee/joannazhang

Email: [email protected]

In this episode of Behavioral Profit, Debbie Longo, Transformational Coach speaks with Joe Rockey about the real reason businesses experience inconsistent performance—and what actually drives measurable growth.

Using a real-world example from the real estate industry, Joe breaks down why sales teams underperform during certain times of the year and why the issue is not the market, but behavior. Many agents disengage, follow group thinking, and reduce effort based on assumptions rather than facts .

The turning point comes when leadership shifts how they communicate, motivate, and manage their teams. Instead of using a one-size-fits-all approach, Joe explains how understanding individual drivers and aligning communication with what actually motivates each person creates engagement, consistency, and results.

The conversation also explores how team-based incentives, leadership behavior, and internal culture directly impact performance, retention, and recruitment. When behavior changes at the leadership level, it influences the entire organization—leading to higher output, stronger teams, and long-term profitability.

This episode reinforces that businesses do not fail because of external conditions. They fail because of internal behavior. When that shifts, performance, culture, and profit follow.

Contact Information:

Debbie Longo Transformational Coach:

Email: [email protected]

Website: https://lifeinbloomny.net

LinkedIn: https://www.linkedin.com/in/debbie-longo-life-in-bloom-ny/

Joe Rockey:

Email: [email protected]

In this episode of Behavioral Profit, Debbie Longo speaks with Oksana Lukash about the behavioral patterns inside organizations that directly impact performance, retention, and long-term profitability.

With over 20 years of experience in people operations across small, mid-sized, and large organizations, Oksana breaks down the real difference between companies that struggle and those that scale successfully. The conversation focuses on how leaders treat employees, how decisions are made, and why internal behavior always translates into external results .

They discuss the gap between focusing on shareholders versus stakeholders, why employee experience drives customer experience, and how trust, psychological safety, and alignment create measurable business outcomes. Oksana also challenges common leadership habits, including over-reliance on AI in hiring, making decisions in isolation, and treating employees as replaceable rather than as long-term investments.

This episode reinforces that businesses do not fail because of strategy alone. They fail because of behavior—how leaders communicate, how teams operate, and how people are treated. When those behaviors shift, performance, retention, and profit follow.

Contact Information:

Debbie Longo Transformational Coach

Email: [email protected]

Website: https://lifeinbloomny.net

LinkedIn: https://www.linkedin.com/in/debbie-longo-life-in-bloom-ny/

Oksana Lukash:

Website: http://www.oksanalukash.com

LinkedIn: https://www.linkedin.com/in/ksusha45/

Email: [email protected]

In this episode of Behavioral Profit, Debbie Longo sits down with Scott Trumpolt, compensation strategist and Managing Director of Trumpolt Compensation Design Solutions, to examine how compensation systems directly shape trust, engagement, and business performance.

Scott explains why pay is not just a technical HR function, but a behavioral system that influences motivation, accountability, and alignment. The conversation breaks down pay transparency laws, why compliance alone creates tension, and how leaders can shift compensation discussions from defensive explanations to career-driven growth conversations.

They explore the disconnect between HR, managers, and employees, the importance of linking pay structures to career architecture, and how newer generations are changing expectations around fairness and transparency. Scott also shares the personal shift that led him from corporate leadership into independent consulting and the philosophy behind his book, The De Fragmented Consultant.

This episode is for executives and business owners who want to build engagement, reduce friction, and understand how behavior inside compensation systems ultimately drives profit.

Contact Information:

Debbie Longo Executive Behavioral Coach

Email: [email protected]

Website: https://lifeinbloomny.net

LinkedIn: https://www.linkedin.com/in/debbie-longo-life-in-bloom-ny/

Scott Trumpolt, M.A., G.R.P.

Email: [email protected]

Website: http://www.hrcompensationconsulting.com

Book: Amazon.com: THE DEFRAGMENTED CONSULTANT: A Method to Transition from the Corporate World to Independent Consultant That Draws Upon Your Past and Redefines it for Future Success.: 9798274237987: Trumpolt, Scott: Books

Rod Collins explains how peer-to-peer leadership and collective intelligence outperform top-down management. He shares how changing meeting structure, using clarifying questions, and reducing “command and control” helped drive major growth at Blue Cross Blue Shield. We also cover why safety systems like aviation’s Crew Resource Management work, what Blockbuster missed with Netflix, and how AI layered onto broken leadership structures creates risk instead of results.

Contact Debbie Longo – Executive Behavioral Coach

Email: [email protected]

Website: https://lifeinbloomny.net

LinkedIn: https://www.linkedin.com/in/debbie-longo-life-in-bloom-ny/

Phone: 321-270-8713

Contact Rod Collins

Email: [email protected]

In this episode of Behavioral Profit, Executive Behavioral Coach Debbie Longo talks with Linda Carlisle, a culture and communications advisor and founder of com.ext, LLC. Linda explains why communication breaks down during high-pressure change and how that quickly erodes trust, engagement, and performance. You’ll learn the practical behaviors that protect psychological safety during mergers, reorganizations, layoffs, and major transitions—without lowering performance standards. This is a must-listen for leaders who want stronger culture, clearer communication, and better results during disruption.

Contact Debbie Longo, Executive Behavioral Coach

[email protected]

https://lifeinbloomny.net

Contact Linda Carlisle

[email protected]

In this episode of Behavioral Profit, Debbie Longo speaks with Dr. Kevin Gazzara—senior partner at Magna Leadership Solutions, ICF-certified coach, Positive Intelligence mental fitness coach, and a recognized authority on work-life balance and flow. Kevin explains why “task mixture balance” is a more accurate and useful model than traditional work-life balance, breaking work into three task types: routine, troubleshooting, and project work. He shares how leaders can identify their ideal task mixture, structure their day around their natural cadence, and create the conditions for flow as a consistent operating state. The conversation also covers what organizations get wrong about productivity and engagement, how trust impacts employee feedback, and why micromanagement blocks both flow and performance. Kevin also provides a free link to his Task Quotient Assessment so listeners can identify their personal task mixture and start designing a workday that improves motivation, engagement, and results.

Contact Dr. Kevin Gazzara

Free Assessment: magnaleader.co/GIFT

Magna Leadership Solutions: magnaleader.co

Contact Debbie Longo: https://lifeinbloomny.net

LinkedIn: https://www.linkedin.com/in/debbie-longo-life-in-bloom-ny/

Phone: 321-270-8713

In this episode, Debbie Longo sits down with Dr. Amy Loden-Tiffany—physician, entrepreneur, TEDx speaker, author, and founder of Vitality Medical and Wellness Consulting—to unpack the internal shifts behind major life and leadership transitions. Amy shares how she redefined what it means to be a “good doctor,” why many systems reward the wrong metrics, and how high-performing women can protect energy, boundaries, and long-term vitality without sacrificing identity or impact. You’ll also hear practical, high-return adjustments you can implement immediately—especially if you’re navigating change in career, health, or identity.

Follow Debbie Longo Executive Behavioral Coach:

Website: Lifeinbloomny.net

LinkedIn: debbie-longo-life-in-bloom-ny

Connect with Dr. Amy Loden-Tiffany: Instagram/TikTok/YouTube: @DrAmyTiffany

Website: VitalityMWC.org

Book: The Postpartum Pivot (request a free copy; pay shipping/handling)

In this episode of The Behavioral Profit Show, Debbie Longo is joined by executive leader Victoria Pelletier to discuss how leadership behavior, resilience, and intentional decision-making drive performance in modern organizations.

Victoria explains how aligning technology with human behavior creates sustainable results and why culture, accountability, and mindset matter more than systems alone. The conversation highlights resilience, reinvention, and the behavioral patterns leaders must develop to navigate complexity and lead with impact.

This episode offers practical insight for leaders focused on performance, culture, and long-term behavioral profit.

Connect with Debbie Longo Website: https://lifeinbloomny.net Email: [email protected] LinkedIn: https://www.linkedin.com/in/debbie-longo-life-in-bloom-ny/

Connect with Victoria Pelletier Website: https://www.victoria-pelletier.com Email: [email protected] LinkedIn: https://www.linkedin.com/in/victoriapelletier/