This podcast episode features Olivia Banks and Jessica Gruber from The Place for Children with Autism, who share their organization's journey implementing a comprehensive quality assurance framework. The discussion covers how they developed their Assessment of Service Delivery Quality (ASDQ) framework based on Silva and El Fattal's (2021) article, including the process of identifying internal quality standards, incorporating external guidelines, creating assessment tools, implementing quarterly evaluations, analyzing data, and developing targeted interventions. The presenters provide practical insights on implementing a quality framework within an ABA organization, addressing challenges such as staff training, data analysis, and using insights to drive organizational improvement. The episode offers valuable guidance for behavior analysts interested in developing or enhancing quality assurance systems within their own organizations. 

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Show Notes

References: 

• Silva, B., & El Fattal, R. (2021). Creating a quality framework for your organization: A behavior-analytic approach. Behavior Analysis in Practice, 14(4), 978-984. https://doi.org/10.1007/s40617-021-00574-8 

Resources: 

• BACB Ethics Code for Behavior Analysts: https://www.bacb.com/ethics-information/ethics-codes/ 

• Behavioral Health Center of Excellence (BHCOE), now known as JADE: https://bhcoe.org/ 

• Council of Autism Service Providers (CASP) standards: https://casproviders.org/ 

• Performance Diagnostic Checklist - Human Services (PDC-HS): https://www.ncbi.nlm.nih.gov/pmc/articles/PMC4883535/ 

• Sunberg's Program Evaluation: https://www.behavioranalysislegacy.com/ 

• The Behavioral View podcast: https://institute.centralreach.com/learning-library/podcast-behavioral-view/ 

• The Place for Children with Autism: https://www.theplaceforchildrenwithautism.com/