Jay and Andrew talk leadership development, hiring when you don't need people, utility players vs bench players, where KPIs (key performance indicators) are useful and where they aren't, why the best expeditor is no expeditor, where to place a lathe, and more.

Books mentioned:

The New Manager's Handbook: 24 Lessons for Mastering Your New Role by Morey Sterner.
How to Become a Rainmaker: The Rules for Getting and Keeping Customers and Clients by Jeffrey J. Fox.

The Story of the Paratroops by George Weller.