Wally arrives to find the deli in a new level of chaos, and loses his cool. After a tense argument, an agreement is reached to save Bingham's from the lawsuit that seems immenent, and from the owner's wrath. But just before everything can be put right, the Anarchist makes a mutinous decision for them all that erases Bingham's' ability to turn back.

With things beginning to get wild at Bingham's, Philip begins to worry what will happen when management finds out what they've been doing. Fears become grounded when Dicky Kulane sends district manager Wally to check in on them. The Rat's new incarnation makes revolutionary plans, Rich turns the restaurant into a wrestling smackdown ring, and Tracy has an idea for a ironic fame-grab.

A bathroom-centered battle between Philip and The Rat ends badly for one combatant. A popular newspaper columnist offers to break the Bingham's story wide open.

Philip and the Anarchist attempt to work out the philisophical ramifications of the changes at Bingham's, centered around the axiom, "People are stupid." Having mollified their consciences, the crew takes their customer abuse up a notch, enlisting Bricker as bouncer and chief glue-weilder. A reporter takes interest in the store after a hose incident.

After the most annoying customer in the world visits, Philip snaps and decides to see how much insult he can get away with. While Philip, having acted, begins having second thoughts and is talked off the ledge by Tracy, the rest of the crew is left alone and begins their own experiments in testing the limits of customer abuse. 

After failing to reach Wally by phone, Philip emails Wally to tell him that the crew has had enough and won't be complying with the latest demands. At the fall party, Philip proposes an alternative way to send the store into its inevitable death in a blaze of glory.

As the demands from "Wally" become odder and more severe - bizarre measures that sound more likely to ruin the store than to help it - Philip finally revolts and attempts to tell Wally that he can shove it. The Rat's consternation about the new human infestation increases. After trying to call Wally and discovering that the phones are out, the Anarchist and Dicky make an attempt at repair, then a sacrifice.

Army Ted, who may be a super spy assassin secret agent or may just be a nutjob, almost reveals his true identity when he comes in for his usual order. Suspicious orders begin to come from Bingham's management, mandating increased prices and odd new policies. The staff begins new levels of insolence, and it -- plus inflated prices and worse service -- throws the deli's sales into a surge. Beckie lobbies for a sloth.

Captain Dipshit and Dicky Kulane begin their sabotage plot by intercepting deliveries, but Captain Dipshit is foiled by an air-guitaring hitman who leaves him for dead.

Rival deli owner Dicky Kulane holds a blood grudge against Philip and Bingham's for a humiliating past. OSU lineman and resident asshole Tom "Brickhouse" Bricker assists the staff in humiliation.