The Biz Doctor®: Leadership, Hiring, AI & Scaling – The Operator to Owner Shift

The Biz Doctor®: Leadership, Hiring, AI & Scaling – The Operator to Owner Shift

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The Biz Doctor®: Leadership, Hiring, AI & Scaling – The Operator to Owner Shift episodes

  • Cashflow and “Good” vs “Bad” Accounting For Small Business With Guest Expert Patrick Dichter (EP 48)
    We’ve all been there, trying to figure out how to get our businesses to have a consistently healthy cash flow instead of running on the razer edge, but still falling into some common cash flow traps for service businesses.

    In today’s episode of the Biz Doctor, Lauren Goldstein is joined by Patrick Dichter, the owner of Appletree Business Services, an accounting and tax firm for small businesses.

    This episode is going to illuminate the world of unlocking cash flow in your business, demystifying good bookkeeping vs bad bookkeeping, and, the juiciest part, the case for NOT doing Profit First accounting in your business…

    If you have ever asked yourself how to increase (or better understand) your cash flow or if you should shift to profit first accounting in your business, this is going to be an episode that quite literally pays dividends.

    Lauren and Patrick discuss:
    • What is cash flow for small businesses: The hallmarks of healthy cash flow and common cash flow traps
    • “Good” bookkeeping vs “Bad” bookkeeping - What KPIs small businesses should be paying attention to
    • What’s not to like about Profit First accounting

    Connect with Patrick:

    Appletree Business Services - Website: https://www.appletreebusiness.com/
    Facebook Link: https://www.facebook.com/patrick.dichter.7
    Instagram profile link: https://www.instagram.com/appletreebusiness/
    LinkedIn profile link: https://www.linkedin.com/in/pdichter/
    Twitter profile link: https://twitter.com/patrickdichter

    Patrick’s book recommendation: The E Myth: https://amzn.to/3nU16lG

    —

    Want more insight into your cashflow? Access our free google sheet here to plug and play your numbers today

    Or watch the video Patrick recommended on how to build an 8 week cash flow forecast here: https://www.youtube.com/watch?v=I_lp49Guv54

    -------------------------

    If you enjoyed this episode and it sparked something in you, please give us a 5 Star rating/review and share this with your friends and fellow business owners.

    Also, don’t forget to subscribe so you are the first to get notified when our next episode is live and ready for your ears.

    -------------------------

    Meet your host. Lauren Goldstein is founder and CEO of the award-winning and globally-recognized business consulting firm, Golden Key Partnership.

    Her clients lovingly call her “The Biz Doctor” (which also happens to be the way this podcast got its name). Her superpower is helping 7-figure service-based entrepreneurs uncover what is keeping them stuck in the trenches of their business, so that they can have more freedom, profitability, impact, success, happier teams, and can breathe a much needed sigh of relief.

    She’s been featured in Thrive Global, Huff Post, Authority Magazine and is a trusted expert to fortune 500 companies like Apple, Nike, and AT&T, among others.

    For more from Lauren, and to learn more about her signature diagnostic framework or how she helps business owners get out from under her business visit her website https://www.GoldenKeyPartnership.com

    You can also connect with her on instagram (www.instagram.com/itslaurengoldstein) or LinkedIn (www.linkedin.com/in/laurenegoldstein)

    The Biz Doctor is produced by Story Studio Network. www.storystudionetwork.com/
    43 min
  • How To Use Shiny Object Syndrome To Your Advantage (EP 47)
    In today's episode of The Biz Doctor, Lauren Goldstein shares with listeners something that hopefully will break all of you amazing creative business owners free - and help your team support you better too!

    I am going to show you how to harness your super power for success and impact rather than keeping you stuck or exhausted chasing "all the shiney things"

    -------------------------

    If you enjoyed this episode and it sparked something in you, please give us a 5 Star rating/review and share this with your friends and fellow business owners.

    Also, don’t forget to subscribe so you are the first to get notified when our next episode is live and ready for your ears.

    -------------------------
    Meet your host. Lauren Goldstein is founder and CEO of the award-winning and globally-recognized business consulting firm, Golden Key Partnership.

    Her clients lovingly call her “The Biz Doctor” (which also happens to be the way this podcast got its name). Her superpower is helping 7-figure service-based entrepreneurs uncover what is keeping them stuck in the trenches of their business, so that they can have more freedom, profitability, impact, success, happier teams, and can breathe a much needed sigh of relief.

    She’s been featured in Thrive Global, Huff Post, Authority Magazine and is a trusted expert to fortune 500 companies like Apple, Nike, and AT&T, among others.

    For more from Lauren, and to learn more about her signature diagnostic framework or how she helps business owners get out from under her business tune visit her website https://www.GoldenKeyPartnership.com

    You can also connect with her on instagram (www.instagram.com/itslaurengoldstein) or LinkedIn (www.linkedin.com/in/laurenegoldstein)

    The Biz Doctor Podcast is produced by Story Studio Network. www.storystudionetwork.com/
    21 min
  • Upskilling Your Team With Guest Expert Mark Herschberg (EP 46)
    In today's episode of The Biz Doctor, Lauren Goldstein is joined by author of The Career Toolkit, Essential Skills for Success That No One Taught You and creator of the Brain Bump app, Mark Herschberg.

    We’ve all been there, wanting to upskill our teams and support our employees' career path and plan, and heck, even our own as an entrepreneur, but struggling with how exactly to do it well…lucky for you today’s episode is going to show you how.

    If you want to know more about how to elevate your team and upskill your whole organization, this is going to be a valuable beyond measure episode for you!

    Specifically, Lauren and Mark dive into:
    • What is a career path and why is it critical that business owners understand them so they can better support their employees?
    • What do managers do?
    • The #1 mistake business owners and leaders make when supporting their team with their career paths
    • Do entrepreneurs need career plans too?


    —

    Resources from Mark Herschberg:

    The Career Toolkit Website Links
    https://www.thecareertoolkitbook.com
    https://www.thecareertoolkitbook.com/resources
    https://www.thecareertoolkitbook.com/career-plan-questions (Career plan questions)

    Brain Bump app (Brain Bump app)
    https://play.google.com/store/apps/details?id=com.brainbump&hl=en_US&gl=US (Android)
    https://apps.apple.com/us/app/brain-bump/id1616654954 (Apple)
    https://brainbumpapp.com/#video (Brain Bump 90 second video)

    Social Media Links
    https://www.linkedin.com/in/hershey/
    https://twitter.com/CareerToolkitBk
    https://www.facebook.com/TheCareerToolkitBook
    https://www.instagram.com/thecareertoolkit/

    Mark's Book Recommendations:

    "Peopleware: Productive Projects and Teams" by Timothy Lister and Tom DeMarco - https://amzn.to/40XcQly
    "Crossing the Chasm" by Geoffrey Moore - https://amzn.to/40NTb88

    -------------------------

    If you enjoyed this episode and it sparked something in you, please give us a 5 Star rating/review and share this with your friends and fellow business owners.

    Also, don’t forget to subscribe so you are the first to get notified when our next episode is live and ready for your ears.

    -------------------------
    Meet your host. Lauren Goldstein is founder and CEO of the award-winning and globally-recognized business consulting firm, Golden Key Partnership.

    Her clients lovingly call her “The Biz Doctor” (which also happens to be the way this podcast got its name). Her superpower is helping 7-figure service-based entrepreneurs uncover what is keeping them stuck in the trenches of their business, so that they can have more freedom, profitability, impact, success, happier teams, and can breathe a much needed sigh of relief.

    She’s been featured in Thrive Global, Huff Post, Authority Magazine and is a trusted expert to fortune 500 companies like Apple, Nike, and AT&T, among others.

    For more from Lauren, and to learn more about her signature diagnostic framework or how she helps business owners get out from under her business tune visit her website https://www.GoldenKeyPartnership.com

    You can also connect with her on instagram (www.instagram.com/itslaurengoldstein) or LinkedIn (www.linkedin.com/in/laurenegoldstein)

    The Biz Doctor Podcast is produced by Story Studio Network. www.storystudionetwork.com/
    45 min
  • Silos: The Silent Killer Of Businesses And Teams (EP 45)
    In today's episode of The Biz Doctor, Lauren Goldstein shares with you a silent killer she sees tank many teams and businesses today (especially with a lot of the workforce being remote), silos.

    A silo is simply a wall - real or perceived - that inhibits the transfer of knowledge, resources, and collaboration.

    In this episode, Lauren dives into the:
    • Ways in which silos manifest themselves in your business
    • Main reasons disconnection between teams, employees, and leadership happen.
    • Four simple and effective keys to remove Silos in your team

    —

    Previous Episodes of The Biz Doctor mentioned in this episode:

    Episode 32: 'How To Midigate Business Damage From Employee “Mistakes” (& Reduce The Chances Of Them Happening Again)'

    -------------------------

    If you enjoyed this episode and it sparked something in you, please give us a 5 Star rating/review and share this with your friends and fellow business owners.

    Also, don’t forget to subscribe so you are the first to get notified when our next episode is live and ready for your ears.

    -------------------------

    Meet your host. Lauren Goldstein is founder and CEO of the award-winning and globally-recognized business consulting firm, Golden Key Partnership.

    Her clients lovingly call her “The Biz Doctor” (which also happens to be the way this podcast got its name). Her superpower is helping 7-figure service-based entrepreneurs uncover what is keeping them stuck in the trenches of their business, so that they can have more freedom, profitability, impact, success, happier teams, and can breathe a much needed sigh of relief.

    She’s been featured in Thrive Global, Huff Post, Authority Magazine and is a trusted expert to fortune 500 companies like Apple, Nike, and AT&T, among others.

    For more from Lauren, and to learn more about her signature diagnostic framework or how she helps business owners get out from under her business tune visit her website https://www.GoldenKeyPartnership.com

    You can also connect with her on instagram (www.instagram.com/itslaurengoldstein) or LinkedIn (www.linkedin.com/in/laurenegoldstein)

    The Biz Doctor Podcast is produced by Story Studio Network. www.storystudionetwork.com/
    23 min
  • Marketing Rainmakers: Why You Need One and Their Massive Impact on Your Business With Veronica Romney (EP 44)
    In today's episode of The Biz Doctor, Lauren Goldstein is joined by Veronica Romney, Dream Team Architect helping online entrepreneurs build their dream teams and train their rainmaker marketing leaders.

    We’ve all been there, wanting to have someone on our marketing team that can consistently convert that $0 to a $1, but few actually do it well, and even fewer business owners know how to find that rainmaker who does, but lucky for you today’s show is going to show you how.

    If you want to know more about how to structure, hire, build, and develop your marketing team with a rainmaker at the helm, this is going to be a gold mine of an episode for you!

    Specifically, Lauren and Veronica discuss:
    • What exactly a Rainmaker is and how they can change your business
    • The #1 mistake CEOs make when building out their teams
    • The #1 KPI Visionary CEOs must have and protect at all costs

    —

    Ready for a rainmaker for your business?

    Connect with Veronica here to learn more about her Rainmaker Residency.
    https://rainmakerresidency.com/
    https://www.instagram.com/vromney/
    https://www.linkedin.com/in/vromney

    Veronica's book recommendation:

    "The Big Leap: Conquer Your Hidden Fear and Take Life to the Next Level" by Gay Hendricks https://amzn.to/3Gm0OKz

    -------------------------

    If you enjoyed this episode and it sparked something in you, please give us a 5 Star rating/review and share this with your friends and fellow business owners.

    Also, don’t forget to subscribe so you are the first to get notified when our next episode is live and ready for your ears.

    -------------------------

    Meet your host. Lauren Goldstein is founder and CEO of the award-winning and globally-recognized business consulting firm, Golden Key Partnership.

    Her clients lovingly call her “The Biz Doctor” (which also happens to be the way this podcast got its name). Her superpower is helping 7-figure service-based entrepreneurs uncover what is keeping them stuck in the trenches of their business, so that they can have more freedom, profitability, impact, success, happier teams, and can breathe a much needed sigh of relief.

    She’s been featured in Thrive Global, Huff Post, Authority Magazine and is a trusted expert to fortune 500 companies like Apple, Nike, and AT&T, among others.

    For more from Lauren, and to learn more about her signature diagnostic framework or how she helps business owners get out from under her business tune visit her website https://www.GoldenKeyPartnership.com

    You can also connect with her on instagram (www.instagram.com/itslaurengoldstein) or LinkedIn (www.linkedin.com/in/laurenegoldstein)

    The Biz Doctor Podcast is produced by Story Studio Network. www.storystudionetwork.com/
    44 min
  • 6 Of The Most Effective Interview Questions To Help You Hire The Right Candidate (EP 43)
    In today's episode of The Biz Doctor, Lauren Goldstein puts her cognitive neuroscience and NLP hat on to give you some of the most effective interview questions to help you pick and hire the right candidate.

    Yes, that’s right, cognitive neuroscience and NLP … for those of you that don’t know her credentials, her degree is in cognitive neuroscience - there are few things that excite Lauren more than the inner workings of how we think, act, and behave - and to that point she is also a board certified NLP practitioner.

    There are so many aspects to our mind that either support where we are going or hinder where we want to go - and if you are a business owner/entrepreneur/CEO you know that 90% of the game is between your ears.

    So a large portion of her advisory work with business owners like you is getting their brain to stop being a business blocker and instead a partner which is especially helpful when you leverage neuroscience and NLP in your team and hiring to help you choose the best candidate for the job.

    Lauren breaks it into three categories and gives you two of her favorite questions to ask them so you can get to know them more than just surface deep like most interview questions.

    Specifically, Lauren dives into:
    • How candidates think and process information
    • The questions that tell us where their motivation comes from which is another way to tell a player from a worker bee
    • The questions that will help you peel back the top layer to see how they ‘play team’ and if they will play well with others

    -------------------------

    If you enjoyed this episode and it sparked something in you, please give us a 5 Star rating/review and share this with your friends and fellow business owners.

    Also, don’t forget to subscribe so you are the first to get notified when our next episode is live and ready for your ears.

    -------------------------

    Meet your host. Lauren Goldstein is founder and CEO of the award-winning and globally-recognized business consulting firm, Golden Key Partnership.

    Her clients lovingly call her “The Biz Doctor” (which also happens to be the way this podcast got its name). Her superpower is helping 7-figure service-based entrepreneurs uncover what is keeping them stuck in the trenches of their business, so that they can have more freedom, profitability, impact, success, happier teams, and can breathe a much needed sigh of relief.

    She’s been featured in Thrive Global, Huff Post, Authority Magazine and is a trusted expert to fortune 500 companies like Apple, Nike, and AT&T, among others.

    For more from Lauren, and to learn more about her signature diagnostic framework or how she helps business owners get out from under her business tune visit her website https://www.GoldenKeyPartnership.com

    You can also connect with her on instagram (www.instagram.com/itslaurengoldstein) or LinkedIn (www.linkedin.com/in/laurenegoldstein)

    The Biz Doctor Podcast is produced by Story Studio Network. www.storystudionetwork.com/
    31 min
  • Having More Powerful And Meaningful Relationships with Patti DeNucci (EP 42)
    In today's episode of The Biz Doctor, Lauren Goldstein is joined by esteemed author, speaker and conversation and connection expert, Patti DeNucci.

    We have all probably heard the infamous quote by Tim Sanders: “Your network is your net worth.”

    Having more real relationships and building connections with the people in your network can feel a little daunting and scary. You might even wonder what secret super power those who network successfully possess. If you want to improve your ability to converse and connect with the humans in your life, this is going to be a gold mine of an episode for you!

    Specifically, Lauren and Patti chat about:
    • How we define what a “good” conversation is
    • What’s stopping us from having good conversations
    • How people can have more meaningful conversations and more rewarding connections
    • Patti’s newest book "More Than Just Talk: The Essential Guide for Anyone Who Wants to Enjoy Better Conversations"

    —

    Mentioned in the episode:

    More Than Just Talk: The Essential Guide for Anyone Who Wants to Enjoy Better Conversations: https://amzn.to/3kp1IhJ

    The Intentional Networker: Attracting Powerful Relationships, Referrals & Results in Business: https://amzn.to/3XZvfvX

    Patti's book recommendation:

    The Art of Possibility: Transforming Professional and Personal Life: https://amzn.to/3IOh60C

    -------------------------

    If you enjoyed this episode and it sparked something in you, please give us a 5 Star rating/review and share this with your friends and fellow business owners.

    Also, don’t forget to subscribe so you are the first to get notified when our next episode is live and ready for your ears.

    -------------------------

    Meet your host. Lauren Goldstein is founder and CEO of the award-winning and globally-recognized business consulting firm, Golden Key Partnership.

    Her clients lovingly call her “The Biz Doctor” (which also happens to be the way this podcast got its name). Her superpower is helping 7-figure service-based entrepreneurs uncover what is keeping them stuck in the trenches of their business, so that they can have more freedom, profitability, impact, success, happier teams, and can breathe a much needed sigh of relief.

    She’s been featured in Thrive Global, Huff Post, Authority Magazine and is a trusted expert to fortune 500 companies like Apple, Nike, and AT&T, among others.

    For more from Lauren, and to learn more about her signature diagnostic framework or how she helps business owners get out from under her business tune visit her website https://www.GoldenKeyPartnership.com

    You can also connect with her on instagram (www.instagram.com/itslaurengoldstein) or LinkedIn (www.linkedin.com/in/laurenegoldstein)

    The Biz Doctor Podcast is produced by Story Studio Network. www.storystudionetwork.com/
    58 min
  • Scorecards: The Best Team Tool to Help You Have a High Performing Team and Ditch the “Chaos” (EP 41)
    In today's episode of The Biz Doctor, Lauren Goldstein talks about one of the best tools out there for creating massive success in your high performing team - and by extension your business!


    This simple tool will unlock your team’s potential, collaboration, and communication so your business will blossom in ways you haven’t imagined so you can get out from under the mountain of busy!

    Specifically, Lauren highlights:
    • Where lack of clarity leads to pricey hiring mistakes
    • How the Golden Key Scorecard can help you proactively hire the right people so you spend less time and money on "bad hires"
    • Getting the most out of your current team: a simple way to keep your employees on track and ensure clear on expectations, so they can be both effective and fulfilled in their role
    • Easily see any gaps or overlaps that are causing friction points or drains on your team & business

    —

    Here is the scorecard Lauren mentioned in this episode. You can download it for free at https://www.goldenkeypartnership.com/scorecard/

    Unlock your team’s potential, collaboration, and communication so your business will blossom and you can get out from under the mountain of busy.

    -------------------------

    If you enjoyed this episode and it sparked something in you, please give us a 5 Star rating/review and share this with your friends and fellow business owners.

    Also, don’t forget to subscribe so you are the first to get notified when our next episode is live and ready for your ears.

    -------------------------

    Meet your host. Lauren Goldstein is founder and CEO of the award-winning and globally-recognized business consulting firm, Golden Key Partnership.

    Her clients lovingly call her “The Biz Doctor” (which also happens to be the way this podcast got its name). Her superpower is helping 7-figure service-based entrepreneurs uncover what is keeping them stuck in the trenches of their business, so that they can have more freedom, profitability, impact, success, happier teams, and can breathe a much needed sigh of relief.

    She’s been featured in Thrive Global, Huff Post, Authority Magazine and is a trusted expert to fortune 500 companies like Apple, Nike, and AT&T, among others.

    For more from Lauren, and to learn more about her signature diagnostic framework or how she helps business owners get out from under her business tune visit her website https://www.GoldenKeyPartnership.com

    You can also connect with her on instagram (www.instagram.com/itslaurengoldstein) or LinkedIn (www.linkedin.com/in/laurenegoldstein)

    The Biz Doctor Podcast is produced by Story Studio Network. www.storystudionetwork.com/
    13 min
  • Avoiding Hidden Landmines When Hiring with Employment Law Expert & Attorney Jenny Young (EP 40)
    In today's episode of The Biz Doctor, Lauren Goldstein is joined by Jenny Young, Esq., partner at Vela Wood, where she leads the firm’s employment law division.

    Have you ever wondered if you should really spend that upfront money to draft an iron clad employment contract or if copy paste from some pages on Google will suffice? Or if you’re actually doing all the correct things when it comes to hiring.

    As someone who asked those very question once or twice early on in her business, Lauren can tell you that having an iron clad employment contract is THE BEST investment for your business and making sure all your t’s are crossed and i’s dotted, the very topic of today’s episode. Later in the episode, Lauren shares a juicy story to back it up!

    If you have a team or are thinking about hiring, this is going to be a gold mine of an episode to help you avoid several critical pitfalls business owners fall into when it comes to hiring that could cost your business.

    Specifically, Lauren and Jenny dive into:
    • Classification of workers: Who and how are workers determined to be employees or independent contractors and what are the penalties for misclassifying workers?
    • Compensation and pay for workers: What are minimum wages and why contractor agreements should be in writing
    • Why employment contracts are so important and how they differ from an offer letter.

    —

    Vela Wood has many free resources for business owners that you can access on their blog here: https://velawood.com/blog/ or tune into one of their amazing podcasts here: https://velawood.com/podcasts/

    If you would like to connect with Jenny about her legal services or the services that Vela Wood could provide to you and your business she can be reached at: jyoung (at) velawood (dot) com

    ---

    If you enjoyed this episode and it sparked something in you, please give us a 5 Star rating/review and share this with your friends and fellow business owners.

    Also, don’t forget to subscribe so you are the first to get notified when our next episode is live and ready for your ears.

    -------------------------

    Meet your host. Lauren Goldstein is founder and CEO of the award-winning and globally-recognized business consulting firm, Golden Key Partnership.

    Her clients lovingly call her “The Biz Doctor” (which also happens to be the way this podcast got its name). Her superpower is helping 7-figure service-based entrepreneurs uncover what is keeping them stuck in the trenches of their business, so that they can have more freedom, profitability, impact, success, happier teams, and can breathe a much needed sigh of relief.

    She’s been featured in Thrive Global, Huff Post, Authority Magazine and is a trusted expert to fortune 500 companies like Apple, Nike, and AT&T, among others.

    For more from Lauren, and to learn more about her signature diagnostic framework or how she helps business owners get out from under her business visit her website https://www.GoldenKeyPartnership.com

    You can also connect with her on instagram (www.instagram.com/itslaurengoldstein) or LinkedIn (www.linkedin.com/in/laurenegoldstein)

    The Biz Doctor is produced by Story Studio Network. www.storystudionetwork.com/
    1 hr 1 min
  • How To Delegate Like A Master to Reclaim Your Time (EP 39)
    In today's episode of The Biz Doctor, Lauren Goldstein helps listeners become an expert in delegation so it is no longer something you might shove to the side because it is “faster to just do it yourself.”

    It’s time to delegate anything that is not in your innate talent wheelhouse.

    If it isn’t your superpower, let someone else whose superpower it is, plan and run with it.

    Specifically, Lauren dives into:
    • Why it’s important to get clear on your definition of done
    • Timeframe myths
    • The biggest timesaver, is really more simple than you think!

    -------------------------

    If you enjoyed this episode and it sparked something in you, please give us a 5 Star rating/review and share this with your friends and fellow business owners.

    Also, don’t forget to subscribe so you are the first to get notified when our next episode is live and ready for your ears.

    -------------------------

    Meet your host. Lauren Goldstein is founder and CEO of the award-winning and globally-recognized business consulting firm, Golden Key Partnership.

    Her clients lovingly call her “The Biz Doctor” (which also happens to be the way this podcast got its name). Her superpower is helping 7-figure service-based entrepreneurs uncover what is keeping them stuck in the trenches of their business, so that they can have more freedom, profitability, impact, success, happier teams, and can breathe a much needed sigh of relief.

    She’s been featured in Thrive Global, Huff Post, Authority Magazine and is a trusted expert to fortune 500 companies like Apple, Nike, and AT&T, among others.

    For more from Lauren, and to learn more about her signature diagnostic framework or how she helps business owners get out from under her business tune visit her website https://www.GoldenKeyPartnership.com

    You can also connect with her on instagram (www.instagram.com/itslaurengoldstein) or LinkedIn (www.linkedin.com/in/laurenegoldstein)

    The Biz Doctor Podcast is produced by Story Studio Network. www.storystudionetwork.com/
    12 min

About The Biz Doctor®: Leadership, Hiring, AI & Scaling – The Operator to Owner Shift

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