While Philip Colman has seen enormous professional change in more than four decades as a legal practitioner, there are certain values and traits that have consistently guided him over the years. For example, he tries to answer every email he receives on the day of receipt – even if just to acknowledge it – to showcase care and respect for clients.

In this episode of The Boutique Lawyer Show, host Jerome Doraisamy speaks with MST special counsel and former principal Philip Colman about his legal career to date, the values he was taught early on that have served him over the course of his career, some of the most surprising professional shifts he's witnessed, what optimal client service delivery means to him, and his reflections on his time as a leader.

Colman also delves into the challenges of business management, whether what constitutes a good law firm leader has changed over time, his guidance to aspiring leaders, how AI will impact the ways that people practice, whether client interactions need to be adapted, how the experience of the emerging generation differs from his own experiences, and his sense of service as a practitioner.

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