Mint Consulting's Head of Architecture explains the big themes that his teams are seeing in complex multi-cloud solution delivery. Mint focus on the High Tech and Telco sectors, implementing transformational Lead to Cash programmes crossing from CPQ to ERP. In this episode Rich Law explores the impact of AI on the Salesforce ecosystem and how stakeholder management is key to successful programme delivery.

Alan and Niels discuss the impact of Salesforce Data Cloud and AI products on the current market for tech and services.

Amy shares her experience and expertise in streamlining processes and data analytics in go-to-market tech stacks. She discusses how to drive value through managing fewer tools, both operationally and functionally. She also shares insights into the impact of M&A on tool selection.

Josh explores approaches for scaling and adapting to future growth in a world where RevOps now encompasses the customer-edge of SalesOps and Martech as well as back office functions like Legal and Finance Ops. He considers how avoiding "tool fatigue" and keeping a critical eye on an organisation's tech stack to approrpriately focus investments are key success criteria.

Josh brings his deep expertise of high growth tech firms' sales operations systems. In this episode he offers fascinating insight into the decision making that drives the dash to scale at pace - across people, process and technology.

Moana discusses the importance, implications and complexities of implementing business process change and technical integrations in a fast growing company. She reflects on the challenges of building automations inside an organisation for whom both internal and external technical excellence is a table stakes requirement.

Andrei describes the market changes seen by Big Bang in recent years. He reflects on how customers are shifting from using their customer edge technologies (like Salesforce) from basic CRM capabilities to a fully fledged sales process automation and optimisation platform. And he considers how the transition of business capabilities (like revenue management, billing and even AI) from back office to customer edge impacts the importance of integration solutions.

In addition to his role as CTO of the highly respected AppWrap NetSuite consultancy in San Francisco, Josh leads the San Francisco and Silicon Valley NetSite User Group. AppWrap has a particular focus on helping firms prepare for IPO. In this episode Josh explores the big themes in the market and provides deep insight from the heart of the global tech industry. 

Ian provides insight into the challenges and opportunities faced by retailers connecting their ERP to their wider tech estate in a multi-channel world. Excellent Zephyr are a NetSuite solution provider supporting retailers to balance both bricks-and-mortar and ecommerce channels. He discusses key data flows within a typical Order-to-Cash process and Inventory Management as well as the importance of bi-directional data flows to support these and other core business processes. And he explores the importance of automation in unlocking business value.

Brian tells the story of how he first came across Breadwinner as a customer at a large Breadwinner client. He loved the product so much he jumped the fence and joined the company.