In Episode 3 of The Bridge, Channel Partners CEO Andrew Catapano joins co-hosts Jimmy Knight and Heather Petrone to explore what it truly means to own your growth in your career, your skills, and your mindset.

This episode focuses on how to spot opportunity, make yourself visible, and take intentional action toward your next move, whether that’s a promotion, a lateral shift, or expanded responsibility in your current role.

Through real stories from the field and headquarters, the conversation highlights how persistence, communication, problem-solving, and resilience play a critical role in long-term success and why growth doesn’t always happen on your timeline, but rewards those who stay ready.

What “owning your growth” really looks like

How to create opportunity instead of waiting for it

The value of lateral moves and transferable skills

Why visibility and communication matter at every level

How leaders can support motivated employees when roles aren’t open

The importance of mindset, resilience, and continuous learning

Whether you’re just starting out or looking for your next chapter, this episode offers practical insight and encouragement to help you take control of your career path.

The Bridge is Channel Partners’ company podcast connecting the field and headquarters through honest conversations, shared experiences, and actionable insights—helping employees grow, lead, and thrive together.

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In Episode 2 of The Bridge, hosts Heather Petrone, Jimmy Knight, and Andrew Catapano dive into one of the most powerful contributors to success in the field: first impressions and how transparency, communication, and vulnerability set the tone for every job.

Drawing from real stories, on-the-ground experience, and insights from top district managers across the country, this episode gives both new and seasoned merchandisers practical, confidence-building guidance for making a strong start in any store.

How to make a standout first impression on your first day in the field

Why arriving prepared, being in uniform, and knowing your scope matters

The fine line between confidence and overselling yourself

How to handle unexpected questions when you don’t know the answer

Why communication with store managers and receiving teams is essential

What transparency really means—and how it builds trust upward and across

How to navigate setbacks, mistakes, and real-life personal challenges with professionalism

The importance of leaning into your support system: team leads, DMs, project managers, and peers

Featuring valuable field-tested advice from district managers Julie Ramsey and LeAnne Lape, plus team lead Emily Reddye, this episode empowers employees to start strong, stay accountable, and build the kind of trust that drives opportunity and long-term success.

Whether you’re preparing for your first store visit or refining your leadership toolkit, this episode will help you show up with confidence, clarity, and authenticity.

In the debut episode of The Bridge, COO Andrew Catapano joins co-hosts Heather Petrone and Jimmy Knight to launch a new way of connecting headquarters and the field. Together they explore the core values that define the TEAMS culture (Transparency, Empowerment, Accountability, Mastery, and Simplicity) and what those look like in practice. A surprise visit turns the discussion into an inspiring conversation about leadership, trust, and growth. It’s an authentic look at how Channel Partners is building stronger connections; one story, one value, and one team at a time.