It has been a few months since we did our first episode on car thefts and with the recent announcements from the Ontario Government and many insurance companies in Ontario, we thought it would be the perfect opportunity to release an updated video on car thefts in Ontario. Car thefts across Canada totaled over 1 billion dollars in 2022 and will continue to grow in 2023, with Toronto alone seeing over 9500 vehicles stolen in 2022. The Ontario Government has released new measures to help combat the rise of car thefts, while insurance companies are partnering with TAG, a tracking system company to better prevent cars from being stolen. How this will play out, only time will tell, but a lot of great talking points this week!

To celebrate our 1 Year Anniversary since our first episode, we have Donald Porter on The Broker Breakdown to discuss the real estate market and his journey since his start. Mike was in sunny Florida during the recording so James & Donald talked all about Donald's journey since his start in real estate, things he had learned during that time and what makes a great customer experience, paired with how we need to treat employees and clients. Thank you for a fantastic year 1 and looking forward to an even better year 2!

We are back from our 1-week break and this week, we have Brayden Roszl from Subaru of Niagara on to talk about the auto industry and his role in customer service in 2023. Brayden and your hosts, James & Mike talked about the auto industry and how that is progressing through the ever changes it has seen since the pandemic, but most importantly Brayden discussed what customer service meant to him and his team. We have all seen customer service levels continue to deteriorate, especially during the pandemic however, Brayden discusses what he and his team brings to the table to allow for a smooth, transparent, and unforgettable experience when you choose Subaru of Niagara.

Spring is here and we have already been spoiled with the warm weather, which means one thing: motorcycles are back. As the weather starts heating up, riders are anxiously awaiting the day their bike can hit the road again and we were prepared to share some tips for riding season. From insurance coverages to safety tips, this week is fully focused on riders and their bikes. Take advantage of the warm weather coming but also be safe out on the roads and most importantly, share the road with bikes.

Claims are an unavoidable part of the insurance industry, but it does not have to be all doom and gloom when it comes to initiating a claim and going through the steps of a claim. James & Mike discuss some tips on what you should do during a claim and how claims can impact your insurance in the short and long term. No one ever wants to have a claim happen to them, but when one does happen we want to make sure clients are asking questions and know what is happening. The more you as the consumer are aware, the better.

Home Insurance is a pretty straightforward process when purchasing a new product, however, the occupancy of that home can alter the type of insurance you place on that property. This week we discuss the differences between some home insurance products including, Student Rentals, Short Term Rentals like AirBnB and Vrbo, Vacant & Under Construction Properties, and Hard to Place & High-Value Homes and how each category has a different type of insurance needed based on the occupancy. Have questions about a property you own and are unsure if it has the right coverage, this episode will help answer any questions and as always you can contact James & Mike to answer any questions you may have.

Technology has done great things for many industries, however, we tend to forget that there are behind the scene processes and procedures when it comes to every industry, including insurance. James & Mike review the process that goes on behind the scenes of insurance from start to finish and some elements that each one of them uses during their interactions with their clients. You may hear "the hardest part comes after the sale" and it is true but how we get to that point is also very important as well.

Alex Leite from Tried & True Mortgages joins The Broker Breakdown this week and discusses some critical topics going into the busy springtime for home buyers and sellers. With the market starting to cool off and mortgage rates not changing at this given moment, Alex, James & Mike review how that impacts clients in the present and how specific trickle-down effects could impact that moving forward into the summer and fall of 2023.

Alex Leite:

Linktree: https://linktr.ee/triedandtruemortgages

Spring is right around the corner, so it is time to start preparing your insurance for it. There are several things to prepare for the warmer weather, including water prevention tips for your home, to getting that summer car ready for the road. All these tips and more will have you and your insurance ready for the warmer weather to come.

Commercial Auto insurance has seen a lot of changes in recent years with apps like Uber and Turo being created for consumers to add their vehicles to services like transportation, food delivery, and rental cars. James & Mike dive into general topics of commercial auto insurance before digging deeper into the topics of new technologies and services like Uber & Turo and how they are currently impacting the insurance industry and how they could in the future as well.