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How can you enhance the guest experience to keep them coming back for more without adding to the hosts' list of things to do? This can be achieved with automated guest onboarding and farewells that lead to satisfied guests who want to leave raving reviews and tell all their friends about your short-stay accommodation. These examples of best practices, using Digital Guest Books, are no longer just nice-to-do but are rapidly becoming expected by customers. So it's time to embrace new technology and join the pack leaders to promote your glamping business or unique accommodation. In this episode, Andy McNulty from TouchStay shows us how. To read more about Digital Guest Books - What they are and how you can set one up easily, click here for the blog https://www.inspiredcoursesvip.com/blog/guest-welcome-packs-digital-guestbooks-guest-experience-ideas
This episode is brought to you by the Glamping Academy and the Start Up And Grow Club www.glamping.academy www.inspiredcourses.com/club
As the hospitality, luxury resort and glamping industries increase in competitiveness so does the need to stand out from the crowd. This episode highlights six real-world examples and best practices that wow the guest by enhancing their experience so you can be inspired to do the same. This episode is brought to you by the Glamping Academy and the Start Up And Grow Club www.glamping.academy www.inspiredcourses.com/club
It's great to be a pioneer but it can be hard work starting from scratch. Instead, learning quickly from pioneers who have gone before us can save time and money while figuring out what works. This is why we have so much to gain by paying attention to the hotel model and applying it to the modern world of glamping, luxury camping, eco-resorts, unique holiday rentals and serviced accommodation.
Todd Wynne-Parry has 30 years of hotel development experience, having held senior leadership positions at several major hotel brands and most recently AutoCamp and Two Roads Hospitality, and shares his insights on the podcast today.
Todd was instrumental in the development efforts for IHG, Starwood and Marriott in the Asia Pacific region and for Two Roads Hospitality globally. He began his career as a hotel consultant in the San Diego office of Laventhol & Horwath, the predecessor to Horwath HTL. He is now Managing Director of Horwath HTL and leads the Outdoor Hospitality practice for North America. Horwath HTL is the largest independent hospitality consultancy with 52 offices worldwide.
Contact Sarah here: https://www.inspiredcoursesvip.com/
Contact Todd here: https://horwathhtl.com/services/outdoor-hospitality-advisory/
Show notes: https://inspiredcamping.com/050
Eco-resort development is encouraging everyone to think bigger in terms of sustainability and business. So what is best practice when it comes to setting up eco-resorts and how can hosts, who have hundreds of ideas when it comes to setting up their business, how can they sense check their eco-resort ideas?
In this episode, I speak with Steph Curtis-Raleigh who is the Publisher of International Glamping Business Magazine and co-organiser of The Eco-Resort Network who shares what an eco-resort is and how it shares its DNA with glamping. For more episodes go to https://inspiredcourses.com/podcast Contact Steph here https://www.glampingbusiness.com/
If you enjoyed this episode please leave a review. Thank you.
A day in the life of a glamping site owner. Today I'm speaking with Pat and Emilie of Cielo who I have been privileged to work with. We talk about their glamping hub and how supporting their community has been so key to their success. To find out more about Cielo visit their website here: https://en.glampingcielo.com/ To get further support from Sarah visit The Glamping Academy® Http://glamping.academy
As part of a new complementary sub-series, 'A Day In The Life Of A Glamping Business Owner', I invited Sarah Heyworth from Graig Wen to share her experiences of what it's really like to live and work in a place of outstanding natural beauty while running camping, glamping, holiday cottages and a bed and breakfast (B&B). Glamping Snowdonia - you'll never want to leave. Glamping Academy: https://www.inspiredcoursesvip.com/glamping-business-academy
Show notes: https://inspiredcamping.com/047
The Glamping Academy: http://glamping.academy/
The Perfectly Planned And Profitable Retreats System® helps those who want to run retreats alongside their glamping business or start a new lifestyle business. Here, Sarah answers why retreats have become so popular and how this is currently an untapped market segment.
There has been such a big shift since the pandemic started and after years of limiting our travel, being unable to socialise with other like-minded people and generally feeling a lot more stressed and exhausted than we used to, suddenly the thought of attending a relaxing retreat is attracting a lot of attention.
There are many reasons why you might be thinking of running experience events and becoming a retreat leader. You might have your heart on it after gaining skills in something new, or you might know the benefits you have experienced from an activity and want to share that knowledge with a wider audience. Or you might want to start a retreats business as:
To find out more about how to start your own profitable retreat business, visit The Perfectly Planned and Profitable Retreat System
https://www.inspiredcoursesvip.com/Perfectly-Planned-And-Profitable-Retreat-System
This step-by-step guide on how to plan a retreat will help you understand everything involved. The key to learning how to start a retreat business is to give yourself time and support to do it right.
You can also visit a retreat to start up a glamping business and this one is in Italy. These types of business retreats are even more beneficial as you can find business buddies to assist you with your venture, and that kind of support is PRICELESS!
Sara has a strong background in rewilding, biodiversity monitoring and assessment, species reintroductions, land management, and restoration plans.
The network she supports helps those who are rewilding or supporting rewilding. Sara represents Rewilding Britain, but the issues discussed apply to any country regardless of their location and glamping business owners are at the forefront of an increasing number of entrepreneurs considering how to align their businesses with environmental factors that are vitally important. In Sara's words:
"Eco tourism is very, very complimentary to the rewinding projects that are happening and they could help to underpin and support those projects going forward financially as well as improving awareness of what rewinding is and what our landscapes should look like and some of the species that are missing that could be returned."
Sara King Rewilding Britain
Show notes: https://inspiredcamping.com/045
This is great news for eco-accommodation and glamping businesses as the industry is enjoying a surge of staycation bookings and increasing interest from investors who are looking at diversifying their portfolios into more sustainable projects.
But what about the perspective of the glamping business owner? What benefit is it to them to increase their environmental awareness, lighten their carbon footprint and strengthen the environmental ethos at the core of their business?
This episode is about the journey of business owners Jo and Ben of Devon Dens, and how they've taken the concerns of their community seriously and demonstrated eco-tourism in action.
This episode is about inspiring people to live differently, setting the right expectations for the guest, never deviating from your own core values, trusting your instincts, implementing as much off-grid infrastructure to make a difference, and yet staying as user-friendly as possible.
Jo and Sarah talk about water saving, solar PV systems, and off-grid technology, reed bed systems for greywater, edible hedging, wildlife support, taking the time to connect with slow travel principles, and how you can have robust eco-credentials whilst also running a business.
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