The Buurtzorg podcast

In this introduction Sam and Thijs tell you why they make a podcast and what the coming episodes will be about.

In this last Thijs and Sam reflect on the various principles they have discussed in the previous 11 episodes. Did you enjoy this podcast and would you like to know more?
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For quite some time many organisations have been looking with great interest at Buurtzorg, as well in the Netherlands as abroad. What ingredients are necessary for a transformation to optimal self-management in the various settings?

The Business model of Buurtzorg is based on quite simple economic principles.
How do we decide what expenses are needed and valuable, and what is nonsense? The scalability of Buurtzorg is directly related to these simple ways of organising your financials. 

What is the role of leadership in an organisation without any hierarchical structures? How does Jos manage to inspire the teams, and how do we approach the difficult topics?

For many Buurtzorg nurses, their team is like their own small business. This feeling leads to an enlarged feeling of ownership and this shows in all sorts of ways. What makes ownership at Buurtzorg so essential, and how to not destroy it?

When Buurtzorg was founded in 2006 the role of IT in care was a lot smaller than it is today, but we could foresee what was coming. As there was nothing available that suited the needs of working in a structure without managers we decided to build our own. In the episode, we talk about what the various tools are in the Buurtzorgweb and how it grew with the organisation throughout the years.

Sam Spiering is interviewing Thijs de Blok, Director of Buurtzorg International about the principles of Buurtzorg; a Dutch healthcare organization, that grew out to be the market leader for homecare in the Netherlands. 

It became an international success, based on just a few basic principles.  Buurtzorg is built on a common sense approach, with simple principles such as trust, autonomy, creativity, simplicity, and collaboration. Those principles translate into highly effective and sufficient care, into satisfied patients and a high employee-wellbeing. 

What is the secret behind Buurtzorg? And how did they become such a success?

In 12 episodes we talk about how and why it began, to what has made it a success and the impact it has nowadays. 

This is; “The principles of Buurtzorg.” Welcome to the podcast.

You won't find any large Buurtzorg headquarters in the business districts of Amsterdam or Rotterdam, just a back office with 50 people somewhere in the east of the Netherlands. 
In this back office is taken care of the administrative tasks that are not related to client care, like paying the salaries and billing the health insurance companies