The CareStack Podcast

Get ready to meet Dr. Penelope Chang, owner of a leading cosmetic and family dental practice in Tenafly, NJ, where dentistry meets pure artistry.

A pioneer in CAD/CAM dentistry, Dr. Chang fabricates custom porcelain crowns and fillings in just one visit using cutting-edge CEREC technology.

From extractions to full-blown smile glow-ups, Dr. Chang’s work goes far beyond the chair—and in this episode, you’ll hear how every smile she crafts tells a story.

Hosted by Dan Hall, VP of Sales at CareStack, this conversation will explore the magic behind smile makeovers, the emotional side of dentistry, and what it truly means to create lasting impact through care.

It’s going to be real, feel-good, and might just change how you think about dental care forever.

CareStack presents The Doers Podcast. In this series of candid interviews with successful entrepreneurs and changemakers in U.S. dentistry, we dive deep into their journeys, what drives them, and the insights they've gained along the way.

Hosted by Dan Hall, VP of Sales at CareStack, this episode features Mike McCarthy, a 25-year industry veteran, renowned dental consultant, and one of the most sought-after speakers in the dental space. Known as the “CEO Whisperer,” Mike shares his unconventional path into dentistry, the shifts he's witnessed over the decades, and his mission to elevate the profession by bridging the gap between clinical care and business acumen. From tackling inefficiencies in practice operations to harnessing AI and championing the patient experience, Mike’s insights offer a masterclass for leaders navigating the future of dental care.

CareStack presents the The Doers Podcast. In this series of candid interviews with successful entrepreneurs in US dentistry, we will dive deep into their personalities, how thy got started, their success formulae and their life lessons. Hosted by Dan Hall, VP-Sales at CareStack, this episode of The Doers Podcast features Tim and Alex Otto, founders of Alcan Dental Cooperative and Kids Tooth Team in Austin, TX. Watch them talk about finding their life's calling in dentistry, and about upending the PE-led model of building DSOs with a co-operative structure for growth.

CareStack presents the The Doers Podcast. In this series of candid interviews with successful entrepreneurs in US dentistry, we will dive deep into their personalities, how thy got started, their success formulae and their life lessons. Hosted by Dan Hall, VP-Sales at CareStack, this episode of The Doers Podcast features, Katie Post, CEO of Northwest Dental Group in Rochester, MN. Katie's remarkable story about starting and scaling Northwest Dental Group is a guidebook for existing and aspiring dental entrepreneurs.

With almost 11 ADA recognized dental specialties and having a burgeoning market share, the specialty dental business is here to make significant gains in the coming years as we take a cursory glance at the latest trends of the dental industry.

Listen to Ryan Arnold, Principal, Wisdom Teeth Guys as he explains the possibilities that lie ahead for the Dental Specialty business and how he has paid attention to patient care, technology adoption, and brand management to further sustainable practice growth for his specialty.

Managing change after switching practice management software can be a daunting task. So, it is tantamount to ensure that the practice adopts the most cutting edge technology with as many custom features available to have tailor-made software for the management team.

Dr. Richard Stevenson III, Director of Stevenson Dental Solutions, himself being a tech-savvy practitioner expounds about how the changing times have induced the need to unlock better communication pathways more than ever and how CareStack meets his expectations at his clinic and the teaching institute as an all-in-one software that can manage all his needs.

Scaling up your dental practice for multi-site operations can easily become an administrative nightmare. If the same is planned with multiple legacy softwares and paper-based forms as well, the practice management efficiency is sure to go in for a toss in the long run. 

Dr. Jasmine Elmore, CEO of About Face Collaborative narrates her experience of expanding her practice and improving staff and patient management with the adoption of CareStack’s all-in-one cloud-based platform. She explains how she has cut down costs avoiding multiple software subscriptions along with server maintenance charges. The ease of paperless forms, secure information handling and remote access has helped her staff to tide over the work-from-home challenges and at the same time streamline operations across locations.

Improving patient experience has been the founding value and strategy for growth among dental practices. However, in creating the ultimate patient-centric practice, most of them overlook the added stress that has accrued to the staff and practice personnel. ‘Patient-first’ approach or ‘staff-friendly’ practice. Which do you think makes the cut?

Sasha Tapie, CEO – TLC Dental, delves deep into how practices should embrace change by welcoming technological advances to boost business. He emphasizes the need to develop an inspired staff team tuned to a ‘culture of change’ which ensures organizational well-being and better business. He summarizes how introducing a practice management software improves case acceptance rates, leverages operational efficiencies, and ensures a sustainable growth.

Changing anything within your practice is hard, especially the key clinical and communication system. But, it doesn’t have to be as hard as you think.

Dr.Raf shares his service experience in the United States Navy and how the learnings from the Navy is brought into his dental practice. Having processes and strategies in place, he explains why the basic flow of the office should be familiar to the staff and patients. Making a bold switch to a cloud-based practice management software anticipated strong change management. With an aim at fulfilling his aspirations to improve access to quality dental care for the underserved, Dr. Raf expresses throughout the podcast on how multiple technology modernization like CareStack has helped him give his best to the patients. 

Going paperless and embracing cloud-based practice management is a fundamental prerequisite for any dental practice planning to scale their business

In this episode, Camille Jones talks about how excited her patients are with the new all-in-one cloud-based software that has helped them go paperless in their entire process. You can listen to her satisfied comments on how she seamlessly scaled up her practice workflow by increasing patient engagement, setting up the patient portal and getting the data on the cloud, helping her to pass every day smoothly. With COVID-19 creating an unprecedented situation, Camille thinks that her patients also feel more comfortable with the new alternative.