Oliver, Brad, and special guest Jacob Sobers, General Manager of Young Chrysler Dodge Jeep Ram in Layton, discuss how to adapt to your customers and environment to build trust and nurture long-term relationships with your customers.

Brad, Oliver, and special guest Jacob Sobers, General Manager of Young Chrysler Dodge Jeep Ram in Layton, discuss how to understand the physical and psychological needs of your customers.

Oliver, Brad, and special guest Jacob Sobers, General Manager of Young Chrysler Jeep Dodge Ram of Layton, discuss rational and tactics to open up the customer.

Oliver, Brad, and special guest Danny LePelley, sales professional at Young Chrysler Dodge Jeep Ram of Morgan discuss a framework for leadership to be used from any position in the pack to generate long term success.

Brad, Oliver, and special guest Danny LePelley, sales professional at Young Chrysler Dodge Jeep Ram of Morgan dig into Danny's 28 years of success in sales to compile some winning tips for sales professionals at any level.

Oliver, Brad, and special guest Danny LePelley, sales professional at Young Chrysler Dodge Jeep Ram of Morgan discuss the remarkable boost in sales generated by the simple act of confirming appointments, and how to most effectively get a confirmation that will lead to a shown appointment.

Oliver, Brad, and Rick Lovell, General Manager at Young Buick GMC in Layton, discuss the the basic question, the reasons it's generally not asked, the pitfalls of skirting it, and most importantly, how to compose it.

Brad, Oliver, and special guest Rick Lovell, General Manager at Young Buick GMC of Layton, discuss the importance of finding feedback, and practical ways to find quality, actionable feedback.

Oliver, Brad, and Rick Lovell, General Manager at Young Buick GMC in Layton, Utah, discuss how to walk through the NOs and get to a YES.

Nick Faulkner, Young Powersports Corporate Trainer, Oliver, and Brad discuss three ways to make it easy for your customers to buy from you.