We talk to Jen Lambourne, Knowledge Management Lead at Monzo Bank, about her current work at Monzo and her previous role at the UK's Government Digital Service. 

-----

More information

Cherryleaf - for technical communication that keeps customers.

Cherryleaf newsletter

To contact Cherryleaf: [email protected]

We look at working from home during the lockdown.

-----

More information

Cherryleaf - for technical communication that keeps customers.

Cherryleaf newsletter

To contact Cherryleaf: [email protected]

We look at the importance of communication in leadership. We look at how communication needs to adapt to different contexts.

Note: This recording was made before the Coronavirus crisis was fully appreciated. 

-----

More information

Cherryleaf - for technical communication that keeps customers.

Cherryleaf newsletter

To contact Cherryleaf: [email protected]

We look at the steps you need to take if you need to urgently create or update your Business as Usual policies and procedures. 

--

More information

Cherryleaf

Cherryleaf newsletter

To contact Cherryleaf: [email protected]

Google has developed two technical writing classes for developers, which it has delivered to thousands of its own staff. In late February 2020 it made these accessible to people outside of Google.

But are they any good?

In this episode, we describe and review these courses. 

See also:

Technical writing for developers training courses

--

Cherryleaf - for technical communication that keeps customers

Cherryleaf newsletter

To contact Cherryleaf: [email protected]

Rahel talks about Babylon Health and her role as Director of Content there. We discuss content strategy, content design, and the issues Babylon Health faces. We also look at the skills needed to be a good Content Designer, and how to get those skills. 

Cherryleaf helps you find better ways to create and manage your content

Cherryleaf newsletter

To contact Cherryleaf: [email protected]

Go back to 2010 and the talk was about users writing the documentation. 

But what happened? 

-----

Cherryleaf helps you find better ways to create and manage your content

Cherryleaf newsletter

To contact Cherryleaf: [email protected]

How do you keep on top of the news and trends in technical communication?

We share share the different channels that we use learn about the latest developments. 

If you've got a source that you think we should know about, let us know.

-----

More information

Cherryleaf helps you find better ways to create and manage your content

Cherryleaf newsletter

To contact Cherryleaf: [email protected]

We look at trends in trends in technical communication for 2020 and beyond from three perspectives: skills, technology, and a section we called "but".

-----

More information

Cherryleaf helps you find better ways to create and manage your content

Cherryleaf newsletter

To contact Cherryleaf: [email protected]

For our 75th episode, we have some fun at the British Museum. 

We looked at some of the objects through the eyes of a technical communicator.

On the way, we managed to get a few things wrong. We mispronounced Jean-François Champollion's surname. It also turns out that the rules to the Game of Ur were discovered on a cuneiform clay tablet in the late 1980s. 

More information:

Treasury of Education for Women

Tom Scott vs Irving Finkel: The Royal Game of Ur

Cherryleaf helps you find better ways to create and manage your content

To contact Cherryleaf: [email protected]