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We all have to have difficult conversations from time to time and some of these can be particularly challenging. What can we do to have more courageous conversations? In this episode, the Chief Psychology Officer explores how to navigate through uncomfortable topics with confidence, honesty and kindness and the impact avoiding these conversations can have on Psychological Safety.

Amanda will look at different psychological theories, the latest research findings and share her insights from her work with organisations and individuals. She will also share some practical tips for delivering effective feedback and discuss different techniques for managing emotions from a neuroscience perspective.

In this episode, Amanda is being interviewed by Angela Malik.

The Chief Psychology Officer website is now available https://www.thecpo.co.uk/
To contact Amanda via email: [email protected]

Please like and follow Zircon for more podcasts and articles at https://www.linkedin.com/company/zircon-consulting-ltd/

To contact Amanda or Angela via LinkedIn: linkedin.com/in/amandapotterzircon and linkedin.com/in/angela-malik-1749b84b

For more information about the work we do with clients in this space please contact the Zircon team on +44 (0)208 645 0222. For more information about the BeTalent Resilience questionnaires mentioned in this podcast please go to: https://www.betalent.com

Timestamps

How to have Courageous Conversations

·       00:00 – Introduction to (Courageous) Conversations with Friends

·       01:13 – What is a Courageous Conversation?

·       02:23 – Why is this so important?

·       03:07 – Hyper-focusing

Breaking barriers, not bad

·       04:11 – Psychological blockers

·       04:26 – Bystander Apathy

·       06:03 – Imposter Syndrome revisited

·       07:32 – External Locus of Control revisited

·       08:01 – Internal Locus of Control revisited

·       08:30 – I need control

·       10:09 – Signs of discomfort

·       10:19 – Micro-assessments

·       11:16 – Link between Courageous Conversation & Psychological Safety

The real world explained…

·       12:19 – €1 Billion in product damage!

·       13:12 – It’s not just about people, it’s also the business

·       14:24 – Psychologists aren’t immune to risks of unsafe environments

·       16:00 – Improving Communication

·       16:54 – Times when courage is needed

·       17:14 – Setting Goals & Objectives

·       17:22 – Establishing Trust

·       18:16 – Practice makes perfect

·       19:27 – It can happen to anyone

Bring on the Neuroscience!

·       20:39 – Neuroscience! What happens…

·       22:43 – Negativity Bias

·       25:22 – How to deliver difficult messages in an accepting way

Creating Courageous Conversations & QBID

·       26:58 – Prepare!

·       27:17 – Manage your own emotions

·       27:48 – Do you like role play?

·       28:39 – Be yourself

·       29:05 – QBI

Episodes are available here https://www.thecpo.co.uk/

To follow Zircon on LinkedIn and to be first to hear about podcasts, publications and news, please like and follow us: https://www.linkedin.com/company/zircon-consulting-ltd/

To access the research white papers mentioned in this and other podcasts, please go to: https://zircon-mc.co.uk/zircon-white-papers.php

For more information about the BeTalent suite of tools and platform please contact: [email protected]

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Most large organisations fail before they succeed, and the small failures are early warning signs that change is needed. All of our research is showing that to succeed in business as entrepreneurs and leaders in industry we must redefine failure. We need to get better at failing. We need to understand it, learn from it and share what we have learnt.  This podcast summarises our research into failure and the link with Psychological Safety, Resilience, Wellbeing, Impostor Syndrome and Belief.

The episode also looks at the neuroscience behind the importance of errors and failure, and the importance of errors to prime the central nervous system to learn, and how frustration plays such an important part in creating our awareness that something needs to change. It will examine from a psychology perspective, why don’t we learn failure and why we actively try to avoid it.

Finally we share some tips to recommend how we can overcome our reluctance to face up to failure so that we embed the motivation to keep trying and learn from our mistakes.

In this episode, Amanda is being interviewed by Tim Hepworth.

The Chief Psychology Officer website is now available https://www.thecpo.co.uk/
To contact Amanda via LinkedIn: linkedin.com/in/amandapotterzircon
To contact Amanda via email: [email protected]

For more information about the BeTalent Resilience or Psychological Safety questionnaires mentioned in this podcast please go to: https://www.betalent.com

Timestamps

Destigmatize Failure to Succeed

• 00:00 – Introduction to Destigmatizing Failure
• 00:24 – Fail to succeed?
• 01:10 – 90% of Startups fail

History teaches us this

• 02:18 – Henry Ford’s failures (though in his words “History is more or less bunk!”)
• 03:54 – Trial and error is good, but we have to face up to it
• 04:18 – Progressive
• 05:11 – An opportunity to learn
• 06:46 – IBM it

Personal experience with Failure

• 07:19 – Personal failures?
• 08:36 – Unconsciously incompetent
• 09:34 – Success from learning from this failure
• 10:54 – “Experience is simply the name we give to our mistakes” – Oscar Wilde
• 11:15 – What did you learn from this experience?

The science of Failure

• 12:42 – Neuroscience!
• 13:24 – Errors shape our neuroplasticity
• 14:00 – What happens when we make errors?
• 15:35 – Dopamine is subjective
• 16:04 – Rather Pavlovian…
• 17:15 – Psychological Danger

Getting into the right frame of mind

• 18:44 – How to create an environment of Psychological Safety
• 20:27 – How does Resilience stop you from learning?
• 20:39 – Tunnel vision, negative thoughts, loss of perception of time & mitigated language
• 22:02 – Negative thought patterns
• 22:33 – Positive thought patterns
• 22:42 – Loss of the Perception of Time
• 24:46 – Mitigated Language
• 25:39 – Accommodating authority

Why can’t I learn from failure?

• 26:23 – Why

Episodes are available here https://www.thecpo.co.uk/

To follow Zircon on LinkedIn and to be first to hear about podcasts, publications and news, please like and follow us: https://www.linkedin.com/company/zircon-consulting-ltd/

To access the research white papers mentioned in this and other podcasts, please go to: https://zircon-mc.co.uk/zircon-white-papers.php

For more information about the BeTalent suite of tools and platform please contact: [email protected]

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Change is constant and affects everyone from individuals to entire organisations. Acknowledging, understanding and managing change is crucial to thriving in an unpredictable, sometimes non-sensical world.

In the latest episode of The Chief Psychology Officer, we invite Spencer Bull to share his inspiring story of change and triumph in the face of unpredictable challenges. Dr Amanda Potter also provides insight into what change looks like from an organisational perspective and the neuroscience that drives our response to change.

Spencer and Amanda offer helpful tips to individuals coping with change and adversity, as well as leaders and organisations supporting colleagues through periods of transition.

Change is a given – it’s how we face up to it that determines how well we thrive!

In this episode, Angela Malik interviews Dr Amanda Potter and guest Spencer Bull.

The Chief Psychology Officer website is https://www.thecpo.co.uk/
To contact Amanda via LinkedIn: linkedin.com/in/amandapotterzircon
To contact Amanda via email: [email protected]
To contact Spencer Bull, visit www.spencerbull.me

Timestamps 

Facing Up to Change 

• 00:00 – Introduction to Facing Up to Change 
• 00:45 – Introduction to guest: Spencer Bull 
• 00:52 – Career history 

Change is constant 

• 02:29 – What is change? 
• 03:46 – We have to face up to change the best we can 
• 04:51 – Think differently 
• 05:13 – COVID-19 vs. The Recession 
• 06:43 – Accept that change is the only way 

Spencer’s Story 

• 07:33 – MS Diagnosis 
• 08:07 – Recurring problems 
• 09:02 – What will I do in the future? 
• 09:41 – A mental challenge as well as a physical one. 
• 10:26 – Why Guilt? 
• 11:02 – Iceberg effect 
• 12:18 – Change is all around, and we all manage it differently 

Types of change 

• 12:40 – Types of change 
• 13:07 – VUCA 
• 14:44 – Stop staring at your screen! 
• 15:15 – We are creatures of routine 
• 16:29 – Unpredictability is the new normal 
• 17:41 – Fight or Flight? 
• 17:59 – Lack of perspective 

Accepting change 

• 18:23 – A man’s lawn is his pride 
• 19:02 – Families come together 
• 20:14 – Facing up to change 
• 21:56 – Owning your change 
• 22:47 – The Invictus Games 
• 23:58 – Competing in the Invictus Games 
• 24:19 – Where did your strength come from? 
• 24:46 – Military values 
• 25:24 – Live for the day, plan for tomorrow 
• 26:09 – Choosing how to respond 
• 27:05 – Academia vs. The lived experience 
• 28:21 – Asking for help is one of the hardest things to do 

Dealing with change ourselves 

• 29:03 – Perception 
• 30:02 – Sometimes its easier to talk to a mentor rather than family 
• 30:52 – Healthy Habits revisited 
• 31:29 – You have a plan? 

Episodes are available here https://www.thecpo.co.uk/

To follow Zircon on LinkedIn and to be first to hear about podcasts, publications and news, please like and follow us: https://www.linkedin.com/company/zircon-consulting-ltd/

To access the research white papers mentioned in this and other podcasts, please go to: https://zircon-mc.co.uk/zircon-white-papers.php

For more information about the BeTalent suite of tools and platform please contact: [email protected]

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What does it mean to be an effective CEO, C-Suite or Executive Leader? In this podcast our Chief Psychology Officer Dr Amanda Potter shares some of the research on what it means to be an effective leader at the highest level in an organisation. This episode is aimed at future and current leaders, as well as executive coaches or mentors of senior leaders. We look at the typical decision styles, strengths and resilience of leaders at the C-Suite level and how this compares to leading edge research from alternative organisations.

In this episode, Amanda is being interviewed by Tim Hepworth.

The Chief Psychology Officer website is https://www.thecpo.co.uk/

To contact Amanda via LinkedIn: linkedin.com/in/amandapotterzircon

To contact Amanda via email: [email protected]

For more information about the BeTalent Strengths, Decision Styles or Resilience questionnaires mentioned in this podcast please go to: https://www.betalent.com

Timestamps 

7 Characteristics of Effective CEOs 

• 00:00 – Introduction to the Characteristics of Effective CEOs 
• 01:09 – Zircon’s research 
• 02:12 – I heard they were forced out… 
• 03:19 – Every CEO is different, but share some characteristics 

Out with the old, in with the new 

• 05:40 – What do companies look for when hiring a CEO 
• 06:37 – Example of fitting a CEO into the business 
• 08:28 – They need proof of intelligence 
• 09:09 – Situational Analysis Exercise 
• 11:17 – You shall call me Chief 

What to look for in a CEO 

• 11:37 – Start with decisiveness 
• 14:19 – The most fundamental characteristic 
• 15:37 – Composed, Confident & Considered 
• 16:42 – Resilience & Decision Styles 
• 17:33 – Be an optimist, not a cynic 
• 18:35 – Forward thinking & Macro perspective 
• 18:54 – Commercially broad 

The barriers of Effective CEOs 

• 19:19 – Low resilience = tunnel vision 
• 20:13 – Micro-perspective 
• 21:22 – Teams impact the business as a whole 
• 22:11 – Are CEOs supposed to care? 
• 23:46 – Social Intelligence 
• 24:22 – I want to listen to what you have to say 

Following by example 

• 24:41 – BeTalent Strengths 
• 25:23 – Attentive, Passionate, Fair & Self-Aware 
• 26:24 – Strengths vs. Skill vs. Motivator 
• 27:00 – Personal Strength example 
• 28:47 – Engage with everyone in the organization 
• 29:58 – Example of Inspirational Leader 

It was the best of times. It was the worst of times… 

• 31:55 – These are tense times… 
• 32:05 – Adaptability 
• 33:10 – Situational Leadership Model 
• 34:00 – Improving Self-Awareness 
• 35:49 – No awareness = no agility 
• 37:38 – Credibility is incredibly fragile 
• 38:05 – Summary of the 7 characteristics 

What CEOs should be

Episodes are available here https://www.thecpo.co.uk/

To follow Zircon on LinkedIn and to be first to hear about podcasts, publications and news, please like and follow us: https://www.linkedin.com/company/zircon-consulting-ltd/

To access the research white papers mentioned in this and other podcasts, please go to: https://zircon-mc.co.uk/zircon-white-papers.php

For more information about the BeTalent suite of tools and platform please contact: [email protected]

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Why do people procrastinate and hold back from making important decisions? In this episode, the Chief Psychology Officer shares some lessons we can all learn from decisive leaders and the reasons why people procrastinate. Amanda will also look at what happens from a neuroscientific perspective when people hold back from making decisions.

Amanda will look at the data from executive assessments to understand how highly effective leaders make decisions, and offers a simple 6 step approach for coaches to work with their clients, and for individuals to try to overcome procrastination and be more decisive. Amanda will also look at the different decision styles and the role of emotions in decision making. 

In this episode, Amanda is being interviewed by Tim Hepworth.

The Chief Psychology Officer website is now available https://www.thecpo.co.uk/

To contact Amanda via LinkedIn: linkedin.com/in/amandapotterzircon

To contact Amanda via email: [email protected]

For more information about the BeTalent Decision Styles questionnaire please go to: https://www.betalent.com/product-decision-styles

Timestamps 

Be Decisive: Fight the Urge to Procrastinate 

• 00:00 – Introduction to Being Decisive 
• 00:29 – Are you a procrastinator? 
• 01:07 – Researching Procrastination or Decision Making? 

If Decisiveness was a person… 

• 02:24 – What does a highly decisive leader look like? 
• 03:12 – Any decision is better than no decision 
• 05:05 – Acting on impulse 
• 05:36 – Problems of consensus driven businesses 
• 06:01 – 35,000 subconscious decisions a day 
• 06:11 – 70 actual decisions a day 
• 06:21 – 7-10 significant decisions a day 
• 07:19 – 10 ways of making a decision 

There’s a lot of control in this next bit 

• 08:11 – 5 scales of Decision Styles 
• 08:30 – Internal Locus of Control explained 
• 08:50 – External Locus of Control explained 
• 09:18 – Example of personal decision making 
• 10:27 – Agile vs Fixed Decision Style 
• 12:07 – I can justify anything 
• 13:03 – Myers/Briggs scale of judgement 
• 13:48 – Leave what you hate till last… 

Sorry it took so long to get to this bit! 

• 14:02 – 95% of people procrastinate 
• 14:09 – 25% of adults are chronic procrastinators 
• 14:36 – Greatest risk of procrastination 
• 15:28 – Teams pay the price of waiting 
• 16:14 – Traits that identify procrastinators 
• 16:29 – Perfectionism 
• 17:01 – Example of perfectionism 
• 18:37 – It all comes from a good place 
• 19:43 – Question your ability 
• 20:27 – Need for certainty & control 
• 21:28 – Summary of the List 

Negative thoughts lead to negative things 

• 22:04 – Do negative emotions impact decisions? 
• 23:36 – Healthy Habits revisited 
• 24:01 – What happens when we procrastinate? 
• 24:14 – Displacement 
• 25:04 – Procrastination or bad time management? 
• 25:42 – Br

Episodes are available here https://www.thecpo.co.uk/

To follow Zircon on LinkedIn and to be first to hear about podcasts, publications and news, please like and follow us: https://www.linkedin.com/company/zircon-consulting-ltd/

To access the research white papers mentioned in this and other podcasts, please go to: https://zircon-mc.co.uk/zircon-white-papers.php

For more information about the BeTalent suite of tools and platform please contact: [email protected]

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In this episode, our Chief Psychology Officer - Dr Amanda Potter will be talking to Kate Oliver, Chartered Business and Coaching Psychologist and the author of 'Rise and Shine - How to transform your life, morning by morning’. They will look at the evidence showing why it is that mornings matter and discuss how a morning routine can radically boost wellbeing and success, in today’s busy and demanding world. Kate will talk about the S.H.I.N.E. method and share plenty of practical insights, tips and techniques for how you can use this to easily and enjoyably create a morning routine that works for you to create a greater mental focus throughout the working day.

In this episode, Kate Oliver is being interviewed by Tim Hepworth and Dr Amanda Potter.

The Chief Psychology Officer website is now available https://www.thecpo.co.uk/

To contact Amanda and Kate via LinkedIn:
linkedin.com/in/amandapotterzircon
linkedin.com/in/kate-oliver-a44749b

To contact Amanda via email:
[email protected]

To order a copy of 'Rise and Shine - How to transform your life, morning by morning’, go to:
https://www.amazon.co.uk/Rise-Shine-transform-your-morning/dp/0349429359/

Timestamps 

Embrace your mornings: 5 Steps to Transform your Life 

• 00:00 – Introduction to Embracing your mornings 
• 00:38 – Introduction to guest: Kate Oliver 
• 00:46 – Career history 
• 01:23 – Rise & Shine 
• 02:31 – Back to Healthy Habits 

The origins of Rise & S.H.I.N.E. 

• 03:01 – Where did this book come from? 
• 03:23 – A flash of inspiration! 
• 03:52 – Rise & Shine or Rise & Whine? 
• 04:19 – The start to everyone’s day 
• 05:06 – Someone woke up on the X side of the bed… 
• 05:41 – Start off the day negatively, its going to end badly 
• 06:54 – Listen to your body 
• 07:38 – Helping others, not yourself 
• 08:16 – High in confidence, but prone to perfectionism 
• 08:48 – Vicious cycle 
• 09:20 – Losing the drive to work 

Time to change 

• 10:13 – Change the way I get up… 
• 11:01 – You’ve changed 
• 11:20 – Positive affirmations 
• 11:51 – Structured journaling 
• 12:45 – Results of last Podcast’s experiment! 
• 13:46 – Success! 
• 14:00 – Sibling collaboration 
• 15:17 – Silence, Happiness, Intention, Nourishment & Exercise 
• 15:36 – Separate from the rest of the market… 

The mornings can be your happy time 

• 16:19 – 30 different items on the menu 
• 17:05 – First 8 hours after sleep 
• 17:18 – Don’t have a fixed time of day 
• 18:16 – Have fun & meaningful 
• 18:52 – My own little (not black) book 
• 19:18 – What is free-writing? 
• 20:12 – Don’t worry, be Happy 
• 20:53 – 4 hugs for survival, 8 for maintenance, 12 for growth 
• 22:47 – Human beings, not Human doings… 
• 23:01 – It’s not what you do, it how you do it 

What to do to embrace the mornings… 

• 24:03 – Put your phone down! 

Episodes are available here https://www.thecpo.co.uk/

To follow Zircon on LinkedIn and to be first to hear about podcasts, publications and news, please like and follow us: https://www.linkedin.com/company/zircon-consulting-ltd/

To access the research white papers mentioned in this and other podcasts, please go to: https://zircon-mc.co.uk/zircon-white-papers.php

For more information about the BeTalent suite of tools and platform please contact: [email protected]

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In this episode, Dr Amanda Potter will share some insights into the Psychology and Neuroscience of habits and will look at simple 5 step approach for identifying and embedding healthy habits. Amanda will also look at the importance of healthy habits for managing stress and the role of Physical Intelligence in helping to make the habits unconditional or context independent. 

In this episode, Amanda is being interviewed by Tim Hepworth.

The Chief Psychology Officer website is now available https://www.thecpo.co.uk/

To contact Amanda via LinkedIn: linkedin.com/in/amandapotterzircon

To contact Amanda via email: [email protected]

 Timestamps

Healthy Habits

·       00:00 – Introduction to Healthy Habits

·       00:26 – This is personal

·       01:28 – What is a habit?

·       02:07 – It just, sort of happens…

·       02:41 – Background & Foreground

·       03:40 – All it takes is 5 simple steps

·       04:34 – Neuroscience!

·       05:00 – Limbic Friction

Point A to Point B

·       06:18 – The Cognitive Dissonance within us and reprogramming the brain

·       08:05 – Gotta love that Dopamine

·       08:33 – I identify with my goals…

·       10:19 – The Lynchpin

·       10:58 – The Good, The Bad & The Ugly

·       12:12 – Burnout revisited

·       13:35 – One person’s habit, is another’s odd decisions

The building blocks

·       14:34 – Care to tip me?

·       15:13 – I can see…

·       16:36 – Life-size habits, in bite-sized chunks

·       18:35 – Oh, what a beautiful mornin’

·       19:59 – The science of sleep

·       20:47 – 21 days

·       22:23 – Aim low, you’ll succeed better

This Podcast is starting to sound a bit habitual…

·       23:28 – When works best for you?

·       24:17 – Celebrate good times!

·       25:21 – Complete the circle.

·       26:26 – From my personal review…

·       27:09 – Ask yourself 3 questions:

·       28:06 – The end.

Episodes are available here https://www.thecpo.co.uk/

To follow Zircon on LinkedIn and to be first to hear about podcasts, publications and news, please like and follow us: https://www.linkedin.com/company/zircon-consulting-ltd/

To access the research white papers mentioned in this and other podcasts, please go to: https://zircon-mc.co.uk/zircon-white-papers.php

For more information about the BeTalent suite of tools and platform please contact: [email protected]

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In this episode, Dr Amanda Potter our Chief Psychology Officer looks at resilience and positive self-talk. She also starts to look at the importance of attitude or paradigm shifts to understand and face up to the emotions that could be inhibiting you from being resilient. 

Amanda and Tim the podcast host in this episode are joined by Martin Hewitt to talk about his recent expedition to the South Pole. Martin was a Commissioned Officer in HM Parachute Regiment, but was medically discharged after career ending injuries sustained leading soldiers on operations in the Middle East. A former athlete on British Disabled ski team he represented GB in the International Paralympic Committee World Championships and in international races achieving numerous podium finishes. Martin is the founder of the Adaptive Grand Slam. https://www.adaptivegrandslam.com/

Adaptive Grand Slam is a Charitable organisation that facilitates world record attempts and physical challenges undertaken by members of the disabled community, supported by professional guides, expedition managers and members of the public.

To contact Amanda and Martin via LinkedIn:
linkedin.com/in/amandapotterzircon   
linkedin.com/in/martin-hewitt-b5775327

The Chief Psychology Officer website is now available https://www.thecpo.co.uk/

To contact Amanda via email:
[email protected]

For more information about the BeTalent Resilience Questionnaire please go to:
https://www.betalent.com/product-resilience

Timestamps 

Resilience & Positive Self-Talk 

• 00:00 – Introduction to Resilience & Positive Self-Talk 
• 00:36 – What is Resilience? 
• 01:08 – Why focus on this? 
• 01:33 – What to look out for to enable Resilience? 
• 01:43 – 3 Enablers

Enabling Resilience in our lives 

• 02:14 – What do you mean by “Enablers”? 
• 03:35 – Is a more emotional person more resilient? 
• 03:56 – Talking to ourselves 
• 04:48 – Positive Self-Talk 
• 05:17 – Undermining self-confidence 
• 05:47 – Characterization 
• 06:18 – Effects of Negative Self-Talk 
• 06:57 – Effects of Positive Self-Talk 
• 07:14 – Snap out of this negative funk! 
• 07:44 – Paradigm shift? 

It’s not Scott of the Antarctic… 

• 08:18 – Introduction to guest: Martin Hewitt 
• 08:43 – Martin’s career history 
• 10:03 – The push to starting the Adaptive Grand Slam 
• 11:31 – What Adaptive Grand Slam is all about 
• 13:01 – Confidence boost 
• 13:22 – Independence boost 
• 13:49 – Antarctic Expedition to the Pole and climbing Vincent Massive 
• 14:35 – Walking unassisted 1200km 
• 15:19 – The Cold & Wind; Psychological as well as Physiological 
• 16:02 – The monotony of snow & ice 
• 17:05 – No proper panorama 

Is it all doom and gloom? 

• 19:06 – The psychological perils of the expedition 
• 20:01 – The first few weeks were the worst 
• 21:32 – Go into your mind… 
• 22:32 – How much change took place? 

Episodes are available here https://www.thecpo.co.uk/

To follow Zircon on LinkedIn and to be first to hear about podcasts, publications and news, please like and follow us: https://www.linkedin.com/company/zircon-consulting-ltd/

To access the research white papers mentioned in this and other podcasts, please go to: https://zircon-mc.co.uk/zircon-white-papers.php

For more information about the BeTalent suite of tools and platform please contact: [email protected]

Send us a text

Dr Amanda Potter shares her research and personal experience of Burnout - what are the causes, what is the relationship between stress, burnout and depression, and what actions could be taken to overcome the feelings and emotions associated with burning out. Amanda will also start to look at resilience and physical intelligence. These two topics will be explored further in later podcasts.

In this episode Amanda is being interviewed by her co-Director Tim Hepworth.

The Chief Psychology Officer website is now available https://www.thecpo.co.uk/

To contact Amanda via LinkedIn: linkedin.com/in/amandapotterzircon

To contact Amanda via email: [email protected]

For more information about the BeTalent Resilience Questionnaire please go to:
https://www.betalent.com/product-resilience

Timestamps

Burnout

·       00:00 – Introduction to Burnout

·       00:56 – Sounds more like a metal breakdown to me…

·       01:57 – The rule of 3

·       03:01 – A Workplace Syndrome

·       03:42 – Work; the route of all evil

·       04:20 – AA don’t have it all to themselves

·       05:55 – It’s on the horizon!

Retrospective

·       07:06 – Is this for young people, or for all of us?

·       08:09 – A retrospective name

·       08:38 – Stress

·       09:14 – I’m not getting in that Ice Bath!!!

·       10:19 – Mind and body

·       11:03 – Neuroscience

·       12:01 – Subconscious Pessimism

·       12:48 – I think you should calm down…

The key to your health

·       13:26 – Physiological Sigh?

·       14:34 – 2 breaths in, 1 breath out

·       15:41 – Get a load of that Panorama (Not the BBC series)

·       17:37 – Sympathetic vs. Parasympathetic

·       18:00 – Walk before work

·       19:00 – I though you ought to know… I’m feeling very depressed

·       20:21 – Fancy a pill?

·       21:18 – AHA!

Touchstones

·       22:39 – Would you care to share with us?

·       23:48 – Falling down

·       25:39 – You’ve got a friend in me

·       27:04 – So close, yet so far

·       28:39 – Resilience; a sneak peak

·       30:01 – From 12 steps, to 3… now 9

·       31:27 – Final thoughts?

33:00 – The end. 

Talk it all out 

Episodes are available here https://www.thecpo.co.uk/

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Dr Amanda Potter sharing her research on Cognitive Diversity - why it is critical for business and team effectiveness and how it is different from demographic or identity diversity.

In this episode, Amanda is being interviewed by Tim Hepworth.

The Chief Psychology Officer website is now available https://www.thecpo.co.uk/

To contact Amanda via LinkedIn:
linkedin.com/in/amandapotterzircon

To contact Amanda via email:
[email protected]

For more information about the BeTalent Strengths Questionnaire please go to: https://www.betalent.com/product-strengths

Timestamps 

Cognitive Diversity 

• 00:00 – Introduction to Cognitive Diversity 
• 00:49 – What exactly is Cognitive Diversity? 
• 01:03 – Demographic Diversity 
• 01:34 – It’s how we think; its all in your mind 
• 01:41 – Heuristics 101 
• 01:53 – Inside vs. Outside 

Importance of Cognitive Diversity 

• 02:09 – Why are we discussing it? 
• 02:32 – Own your consequences 
• 02:46 – Is inclusion an illusion? 
• 03:25 – Strengths 
• 03:56 – Is strengths the same as motivation? 
• 04:16 – Being meticulous and motivated 
• 05:00 – The application of strengths in organizations 
• 05:26 – They are outstanding & above-average 
• 05:56 – Banks like averages 
• 06:47 – Are strengths part of our personalities? 
• 06:58 – Personality vs. Strengths 
• 07:35 – Why talk about strengths over Cognitive Diversity? 
• 07:58 – Strengths as indicators 
• 08:12 – Benefits of Cognitive Diversity 

It sounds bad, but somehow its all good… 

• 08:32 – The 4 areas of a business that benefit from Cognitive Diversity 
• 09:29 – How do we achieve Cognitive Diversity? 
• 09:40 – Step-by-step guide 
• 10:00 – Accountability & Responsibility 
• 10:17 – Recruitment 
• 11:05 – Celebrate difference 
• 11:21 – Learn from our mistakes 
• 11:52 – Gain Cognitive Diversity, from frustration 
• 12:22 – Demographic or Cognitive Diversity? Why not both! 
• 12:57 – Cognitive Diversity in a Psychologically unsafe environment 
• 13:30 – Loss of Diversity, be more compliant 
• 14:02 – Less likely to learn 
• 14:34 – For your service, good or bad Diversity?... 
• 14:51 – A culture of homogeny 
• 15:14 – Is age a guarantee of success? 

Teams & Cognitive Bias 

• 15:54 – The Recipe for building a diverse team 
• 16:20 – Does personality count? 
• 16:35 –Introverts vs. Extroverts 
• 17:20 – Importance of Diversity 
• 18:13 – Making sense of the world 
• 18:33 – Causes of Shortcuts and Unconscious Bias 
• 18:54 – Trigger happy Amygdala 
• 19:48 – Keep an eye on Bias, but what about Age Bias? 
• 20:04 – Ending a career with less proactivity 
• 20:26 – Beginning a career with a enthusiasm 
• 20:45 – Undermining Cognitive Diversity 
• 20:57 – Profile Matching 
• 21:38 – Ethics of profile matching methodology 

Episodes are available here https://www.thecpo.co.uk/

To follow Zircon on LinkedIn and to be first to hear about podcasts, publications and news, please like and follow us: https://www.linkedin.com/company/zircon-consulting-ltd/

To access the research white papers mentioned in this and other podcasts, please go to: https://zircon-mc.co.uk/zircon-white-papers.php

For more information about the BeTalent suite of tools and platform please contact: [email protected]