Do you know how new people find out about you and your services?
Have you ever wondered how potential clients move from hearing about you to becoming your next great-fit client? And then on to either a repeat client or a source of glowing referrals?
This whole process is sometimes known as the marketing funnel but I actually much prefer to teach and talk about The Client Journey Map.
We’re diving into it on today’s podcast—how The Client Journey Map differs from the traditional marketing funnel, and how you can map it out to better serve your audience and potential clients at every stage.
I’ll also share my approach to the client journey map, which I’ve broken down into three core stages to make the whole process easier to apply in your business.
By the end of this episode, you’ll have a clear roadmap for guiding your people from never having heard of you, to their first encounter and then on to become your next great-fit client and a source of glowing referrals.
Today's summarised notes from the show and The Client Journey Map Guide (free resource) can be downloaded here.
Thanks for listening,
Esther Gretton
Website: www.esthergretton.com
Instagram: @esther_gretton
Email: [email protected]