The Combustion Chronicles

From launching her own business to making people’s lives better by challenging the outdated conventions of customer experience (CX), Blake Morgan is no stranger to rejecting the status quo. In this episode, host Shawn Nason sits down with Blake to talk about CX trends, the importance of leadership, and the need to operationalize Experience Ecosystems™.

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According to this week’s guest, “Too many organizations have jumped on the customer experience bandwagon without understanding what it is.” As it turns out, the key to successfully jumping on the bandwagon includes harnessing the power of memories, playing with fishing nets, and jumping into behavioral science. Join us this week as we kick off season five of The Combustion Chronicles with bestselling author, podcast host, and LinkedIn influencer, Colin Shaw, CEO and Founder of Beyond Philosophy, who’s on a mission to change the face of customer experience by inspiring companies to focus on their customers.

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From the paralyzing impact of fear to the limitations caused by a scarcity mindset, dragons everywhere are holding us back. To wrap up the Kiss Your Dragons mini-series, we join authors Shawn Nason, Robin Glasco, and Michael Harper as they dig into the obstacles that prevent all of us from being the people that the world needs us to be and examine the lasting impact that dragon kissing has had on their work, their relationships, and their lives.

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Claiming to be customer-centric has become a throwaway buzzword for lots of organizations. On this episode of the Kiss Your Dragons mini-series, authors Shawn Nason, Robin Glasco, and Michael Harper explore the transformative power of heartsets in challenging us to rethink our approach to and relationships with the business world. Join us for a blunt conversation about putting people first, leading with love, and connecting our minds and hearts.  

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They say, “your vibe attracts your tribe,” but your tribe ain’t your swarm. On this episode of the Kiss Your Dragons miniseries, authors Shawn Nason, Robin Glasco, and Michael Harper discuss how to build truly effective swarms in your workplace and community and how to navigate the messiness that comes with the territory.

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Ready to get radical? As our Kiss Your Dragons journey continues, authors Shawn Nason, Robin Glasco, and Michael Harper examine the challenges they’ve overcome and the lessons they’ve learned by embracing the messy, radical relationships they have with each other and the world around them. Spoiler Alert: If you're convinced that you already have radical relationships in your life, you may need to reconsider after listening to this episode! 

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Every journey starts with a single step, or in this case, a single page. Join us for another episode of the Kiss Your Dragons miniseries, as authors Shawn Nason, Robin Glasco, and Michael Harper discuss what compelled them to turn their mindsets and heartsets into a book and why they’re on a journey to challenge people and organizations to rethink their day-to-day interactions.

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In the book, Kiss Your Dragons: Radical Relationships, Bold Heartsets, and Changing the World, Shawn Nason, Robin Glasco, and Michael Harper challenge readers to live and work differently by embracing a powerful set of mindsets and heartsets. In this first episode of the Kiss Your Dragons mini-series, the three authors sit down to discuss the mindset that is most important to each of them.

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Fear has a price. Often that price includes limiting our capacity for showing up authentically, living our dreams, and being the best versions of ourselves. This week’s guest, Tabatha Coffey, believes that paying attention to the fear in our lives can unlock our ability to live a joy-filled, passionate life. Join us this week as we chat with the author, speaker, coach, and Bravo TV star about the cost of fear, embracing our authentic selves, and learning to live less in our heads and more in our hearts.

Download the executive summary for this episode at shawnnason.com.

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Before he repped the first-round NFL draft picks and negotiated mega endorsement deals, Chris Cabott was a small-town Pennsylvania kid who was driven to help others make a difference. Decades later, Chris still feels compelled to help, but he also knows what it takes to build long-lasting, meaningful relationships. On this week’s episode we link up with Chris, the president and CEO of Steinberg Sports & Entertainment, to talk about the lessons he’s learned about managing elite talent, rebounding from failure, and always trusting your gut. 

Download the executive summary for this episode at shawnnason.com.

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