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In this episode of The Crazy One, Stephen Gates breaks down the true meaning of empathy, a concept often misunderstood and overlooked in the workplace. Discover how to authentically incorporate empathy into your work, avoid common misconceptions, and create genuine connections with your customers. Stephen also explores the delicate balance between empathy and subject matter expertise, equipping you with strategies to strengthen your impact. Tune in to unlock the power of empathy for better customer insights, teamwork, and innovation.
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In this episode of The Crazy One, Stephen Gates dives into the unique challenges of leading creative teams and why people often quit bosses, not jobs. Learn what drives creatives to leave, how leaders can retain top talent, and what employees should look for in their leadership. Stephen also shares four essential questions to ask before deciding to switch jobs. Tune in for actionable insights on fostering a positive team environment, boosting retention, and making smart career moves.
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In this episode of The Crazy One, Stephen Gates explores the art of leading a creative team by finding the ideal balance between giving your team creative freedom and maintaining your own influence as a leader. Discover the 10/80/10 rule—a powerful three-part framework that helps you calibrate your leadership style, allowing your team’s ideas to flourish while guiding them effectively. Tune in to learn how to empower your team, foster innovation, and strike the perfect leadership balance.
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In this episode of The Crazy One, Stephen Gates debunks the myth that success is about luck, revealing the real factors that create opportunities and drive achievement. Dive into what people actually mean when they say “lucky,” explore how preparation plays a pivotal role in success, and uncover the habits that set “lucky” individuals apart. Tune in to learn practical steps for creating your own opportunities and achieving lasting success through intentional habits.
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In this episode of The Crazy One, Stephen Gates tackles the challenge of creative slumps—those frustrating times when ideas seem out of reach, and inspiration feels lost. Discover the different types of creative slumps, why they happen, and proven techniques to help you break free and get your creativity flowing again. Tune in for practical strategies to overcome blocks, reignite your passion, and get back on track with powerful ideas.
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In this episode of The Crazy One, Stephen Gates uncovers common pitfalls teams face when designing apps and shares invaluable lessons from his extensive experience in creating successful iOS and Android applications. Drawing from projects that have been featured in Apple’s Human Interface Guidelines, Stephen highlights key design principles and best practices that can elevate your app’s user experience. Tune in for actionable insights that will help you avoid missteps and craft apps that stand out in today’s competitive market.
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In this episode of The Crazy One, Stephen Gates delves into the complex emotions that shape the creative process, focusing on the impact of insecurity and frustration on your success. Discover the various stages of creative insecurity, how social media can amplify these feelings, and learn effective techniques to regain control over your emotions. Tune in to equip yourself with the tools needed to navigate emotional challenges and enhance your creativity for more impactful work.
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In this episode of The Crazy One, Stephen Gates explores the evolving landscape of creative collaboration as in-house teams experience significant growth, altering the dynamics between companies and their agencies. Discover the advantages and disadvantages of both in-house and agency creative teams, how their workflows differ, and the future direction of these vital partnerships. Tune in to gain insights into optimizing creative collaboration in a rapidly changing industry.
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In this episode of The Crazy One, Stephen Gates dives into the essential art of mentorship—exploring how to find a mentor, become an effective one, and foster a successful mentor-mentee relationship. Discover key strategies for initiating meaningful conversations, understanding the different types of mentors, and setting clear expectations for both parties. Tune in to learn how to cultivate a mutually beneficial mentorship that inspires growth and drives success for everyone involved.
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From the publisher's feed
The Crazy One is an award-winning podcast for creatives, leaders, and anyone who refuses to settle. Hosted by renowned designer and global design leader Stephen Gates, this show…
With over two decades leading world-class design teams at companies like InVision, Citi, Starwood Hotels, WW, and McCann Erickson, Stephen has built brands and digital experiences for clients including Disney, American Airlines, W Hotels, Verizon, Acura, and more — work that’s earned over 150 international awards and has been featured by Apple in 10 keynotes, 4 commercials, and the Human Interface Guidelines.
Now as the founder of CRZY, an independent strategy and design studio, he’s helping companies find bold new visions for their brands, experiences, and creative futures. Through The Crazy One, he shares everything he’s learned along the way — from integrating behavioral science with human-centered design to navigating imposter syndrome to building a career and creative life on your own terms.
With over 100 episodes and a loyal global audience, The Crazy One has been named:
• Webby Award Honoree for Best Technology Podcast
• #1 Podcast by Inside Design, HOW Design Live, and Springboard
• 5-star rated across every iTunes Store worldwide
This is more than a design podcast. It’s a wake-up call. A masterclass. A real-talk guide for finding your voice, owning your crazy, and changing the game.
No BS. No buzzwords. Just real insights from someone who’s been there.