If you're like me, You would have been asked a question like: "Customer Success? No, I am not aware of it! What's it's like?". Trying to answer the question may not have resulted in anything. However, This episode would help you understand "What is Customer Success?" and how to answer this question.

Last month, I started helping out people who wanted to transition into Customer Success. Some of my mentees were in a similar field but there were a few who had no idea about Customer Success. 

When I tried pointing them to the right content, I realize that it doesn't exist. That's when I thought of starting my own Podcast to bridge this gap.