In this episode of Harnham’s Data & AI Podcast, Luc Simpson-Kent is joined by Nathalie Baker, Managing Director and Lead Data Scientist for EMEA at FTI Consulting. They delve into the realities behind AI’s rapid adoption in business. What’s working, what isn’t, and where the real challenges lie.

In this episode of The Data & AI Podcast, Elizabeth Stone, Senior Manager at Harnham, is joined by Charlie Nicholls, CMO at Dexata.

To mark Harnham’s 15,000 placements, Elizabeth and Charlie reflect on how data talent, technology, and customer expectations have evolved over the past two decades, and what that means for the future of work and experience design.

They cover:

If you're navigating the intersection of data, AI, and customer experience, or just want to hear what the latest in innovation looks like, this episode is for you.

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Want to learn more about what 15,000 placements at Harnham means for data & ai hiring landscape?

Check out key insights from Harnham’s CEO, here: https://www.harnham.com/15000-placements-global-data-ai-insights/

In this episode of The Data & AI Podcast, Lloyd Dunstall, Principal Recruitment Consultant at Harnham, is joined by Abi Hough, a seasoned consultant specialising in optimisation and user experience.

They cover:

If you want to learn how to improve customer experience, retention, and revenue by looking beyond the numbers, this episode is for you.

This week on The Data & AI Podcast, host Noah Stuckey, Managing Consultant for Market Research & Customer Insight at Harnham, sits down with Abhijeet Roy, Chief Client Officer at Focus Insights, to explore the consumer experience gap, why brands often fail to deliver on their promises and what they can do about it.

With over 25 years in the market research industry, Abhijeet shares how businesses invest heavily in product launches and advertising but often overlook the real-world customer experience. He explains why the traditional approaches to market research don’t always capture genuine consumer behaviour, and how social listening, AI, and new methodologies are helping to close the gap.

Highlights include:

Abhijeet also exposes eye-opening real-world examples, from festive ad campaigns to influencer marketing fails. Keen to learn more? Tune in to the episode to find out.

Catch up on this episode and explore the full podcast series here: https://www.harnham.com/data-and-ai-podcast/ 

This week on The Data & AI Podcast, host Lloyd Dunstall—Principal Recruitment Consultant at Harnham—sits down with Chris Gibbins, Chief Experience Officer at Creative CX, to explore the fascinating evolution of experimentation in digital analytics and CRO.

From the early days of small A/B tests to today's expansive, journey-wide experimentation, Chris reflects on how this scientific approach has transformed not just decision-making, but creativity itself. Highlights include:

Curious about what makes experimentation so powerful or simply keen to learn what metrics Chris wishes he could measure? Tune in to this episode to find out.

In this episode of The Data & AI Podcast, Harnham's Henry Rodriguez sits down with Will Iles and Nicolina Turcan from InsurX to explore the role of data in achieving product-market fit. They discuss how InsurX leverages data to refine its algorithms and improve the efficiency of the London insurance market, the importance of hiring adaptable talent in a data-driven startup, and the future impact of AI on the industry. Tune in for practical insights into creating successful products and navigating the evolving insurance tech landscape.

In this episode of The Data & AI Podcast, Harnham's Rosalind Madge sits down with Luke Badger, Head of Analytics at Segro Plc. to talk about the world of geospatial analytics - the history, business use cases, advice for anyone looking to get into the field and future predictions.

In this episode of The Data & AI Podcast, Harnham’s Fabian Briceño Toro, Senior Recruitment Consultant, and Piethein Strengholt, Chief Data Officer at Microsoft Netherlands, talk about the critical aspects of democratising data.

In the latest episode of The Data & AI Podcast, Harnham's Sam Maughan sits down with Elliot Jackson, a seasoned data leader, to discuss the journey of building and retaining high-performing analytics teams. They cover everything from common challenges and hiring the right talent to securing boardroom buy-in and much more. Tune in for top tips, expert advice, future predictions, and, of course, a little bit on AI!

Join one of our hosts Sam Maughan, a senior leader in Harnham, as he chats with Rob McDowell, CEO of Foremost, about balancing rapid business growth with a people-first philosophy.

Rob shares his journey from the early days at Santander to leading 4most, a global consultancy firm with 300 employees across multiple countries. They dive into the evolution of hiring in data, the importance of keeping a strong company culture during periods of accelerated growth, and how to effectively reward and retain top talent.

Rob also talks about the future impact of AI on consulting and the significance of regulatory measures like the FCA's consumer duty. Tune in to hear practical insights on leading a company centred around people while navigating the challenges of growth in the competitive data and AI landscape.