In this episode, Dealership Fixit Podcast host Jacob Berry talks with Gene Silas, Vice President of Sales at Brightline Dealer Advisors, about how the best dealers turn process into profit.

Gene’s story starts in the Marine Corps and leads through decades in automotive and powersports leadership.

He shares what’s working right now in F&I, how dealers can audit for silent profit leaks, and why training accountability is the missing link in most stores.

Highlights:

• The biggest training mistake in dealership F&I

• Why GMs must stop managing by spreadsheet

• What reinsurance really means for powersports dealers

• How to spot internal theft before it drains your store

• Building retention with real career paths, not empty promises

• How AI can simplify dealership auditing overnight

Connect with Gene:
Gene Silas on LinkedIn
Brightline Dealer Advisors: https://brightlinedealeradvisors.com

Listen and Follow:
Spotify: https://open.spotify.com/show/32L4getcOmBCYL3fRxDlyH
Apple Podcasts: https://podcasts.apple.com/us/podcast/the-dealership-fixit-podcast/id1449367603
YouTube: https://www.youtube.com/channel/UC8RWgq6pFKN8dHurvKa858A

Sponsor:
Smarter inventory, faster turns, better buys: dealers.motohunt.com

Why are powersports insurance rates skyrocketing?

Why are major carriers leaving the market? And what can dealers actually do about it?

Jacob Berry sits down with Zach Materne, Commercial Risk Consultant and former dealership operator, to unpack the real reasons coverage is getting harder to find, and how to protect your store before renewal.

Zach explains what’s behind insurer exits like K&K and Harco, the truth about test ride and event coverage, and the #1 claim dealers don’t see coming: false pretense.

He also shares practical ways to audit your coverage, prepare before renewal, and build a risk management culture that keeps your team, your customers, and your margins protected.

Listen in to understand how to treat insurance like a system — not just a piece of paper.

Connect with Zach: https://www.linkedin.com/in/zachary-materne/

Connect with Jacob: https://www.linkedin.com/in/jacob-b-berry/

Listen to learn how to sharpen your used inventory playbook and boost your dealership’s profitability.

Spotify: ⁠https://open.spotify.com/show/32L4getcOmBCYL3fRxDlyH?si=2c816556bab94519⁠

Apple Podcasts: ⁠https://podcasts.apple.com/us/podcast/the-dealership-fixit-podcast/id1449367603⁠

YouTube: ⁠https://www.youtube.com/channel/UC8RWgq6pFKN8dHurvKa858A⁠

Follow Dealership Fixit:⁠TikTok ⁠| ⁠X⁠ | ⁠LinkedIn⁠ | ⁠Instagram⁠ | ⁠Facebook⁠

Sponsor: ⁠dealers.motohunt.com

Jacob Berry joins the One Gang Worldwide podcast to break down what is working now for powersports dealers.

We cover dealer-to-dealer buying, service-lane acquisition, fast recon, and digital merchandising that moves units.

Jacob also shares his journey from WyoTech grad and Mercedes tech to sales, BDC leadership, building internet departments across RideNow, navigating the RumbleOn era, and launching AMP Digital and MotoHunt to help dealers buy right and turn faster.

Listen for practical steps to source better, price smarter, and turn aged units faster.

Spotify: https://open.spotify.com/show/32L4getcOmBCYL3fRxDlyH
Apple Podcasts: https://podcasts.apple.com/us/podcast/the-dealership-fixit-podcast/id1449367603
YouTube: https://www.youtube.com/channel/UC8RWgq6pFKN8dHurvKa858A
Sponsor: dealers.motohunt.com

In this episode, Powersports Business Editor in Chief & Power Hour Podcast host, Brendan Baker joins Jacob Berry for a deep dive into the new rules of pre-owned success.

Dealers across the country are surviving on used inventory and the best operators are treating it like a science.

Brendan and Jacob cover:

• How to build dealer-to-dealer buy relationships that actually work
• Why your service department is your most underused buying source
• How to turn trades faster through smart reconditioning
• The right way to merchandise used bikes online for real conversions

Plus, Brendan opens up about running Powersports Business, where the industry is headed, and why print still matters.

Listen to learn how to sharpen your used inventory playbook and boost your dealership’s profitability.

Spotify: https://open.spotify.com/show/32L4getcOmBCYL3fRxDlyH?si=2c816556bab94519
Apple Podcasts: https://podcasts.apple.com/us/podcast/the-dealership-fixit-podcast/id1449367603
YouTube: https://www.youtube.com/channel/UC8RWgq6pFKN8dHurvKa858A
Follow Dealership Fixit:
TikTok | X | LinkedIn | Instagram | Facebook
Sponsor: dealers.motohunt.com

Retail leader and analyst Jeffrey McNulty breaks down a simple, usable framework for PowerSports dealers who want faster turns and better margins.

We cover the traps of legacy thinking and insulated management, why a 40–45 hour target for leaders boosts performance, and how to apply the CAPED model: Customization, Adaptability, Personalization, Engagement, and Differentiation.

We also dig into private-label services and guarantees, the SAG rule for authentic customer messaging, and the DAKA filter for faster decisions.

If you’re holding aged units, guessing on trade values, or struggling to stand out against same-brand competitors, this episode gives you a clear plan to fix it.
Subscribe for more dealer-focused tactics and interviews that help you run smoother, sell smarter, and adapt faster.

Follow Jeffrey: https://www.linkedin.com/in/jeffreypmcnulty/
Spotify: https://open.spotify.com/show/32L4getcOmBCYL3fRxDlyH?si=2c816556bab94519

Apple Podcasts: https://podcasts.apple.com/us/podcast/the-dealership-fixit-podcast/id1449367603

YouTube: https://www.youtube.com/channel/UC8RWgq6pFKN8dHurvKa858A

TikTok: https://www.tiktok.com/@dealershipfixit

X (Twitter): https://x.com/DealershipFixit

LinkedIn: https://www.linkedin.com/company/dealershipfixit/

Instagram: https://www.instagram.com/dealership_fixit/

Facebook: https://www.facebook.com/dealershipfixit

Sponsor: dealers.motohunt.com

Thinking about selling your dealership in the next few years? Start now.
Courtney Bernhard from Performance Brokerage Services joins Jacob Berry to share what really kills deals, from messy financials and family payroll to missing estate plans and frozen floorplans.

Learn:

• Why there are more sellers than buyers in powersports right now
• How to clean up your P&L and parts department before you list
• The 12–24 month prep plan that maximizes your store’s value
• Why legacy and culture matter more than the money

Sponsor: dealers.motohunt.com
Connect with Courtney: https://www.linkedin.com/in/courtney-bernhard-072018113/
Connect with Jacob: https://www.linkedin.com/in/jacob-b-berry/
Listen on Spotify: https://open.spotify.com/show/32L4getcOmBCYL3fRxDlyH
Apple Podcasts: https://podcasts.apple.com/us/podcast/the-dealership-fixit-podcast/id1449367603
YouTube: https://www.youtube.com/channel/UC8RWgq6pFKN8dHurvKa858A

NPA’s Tony Altieri joins the podcast to break down why sell-through is near total, why off-road is the hottest segment, and how dealers should source and desk trades while inventory is tight. Clear moves you can use this week.

Links
Follow Tony: https://www.linkedin.com/in/tony-altieri-a6817b61/
Sponsor: https://dealers.motohunt.com
Connect with Jacob: https://linkedin.com/in/jacob-b-berry
Listen on Spotify: https://spoti.fi/3N9lzfg
More on Apple Podcasts: https://apple.co/43FoanX
Subscribe on YouTube: https://youtube.com/@dealershipfixit

Most dealers still treat digital leads with one call, one email, and done.
In this episode, Jacob Berry sits down with Chris Yeloushan, VP of Dealer and OEM Solutions at Rollick, to talk about what’s changed with online buyers and how dealerships can double close rates with simple automation, better CRM habits, and smarter follow-up.

You’ll learn:

• How modern buyers shop online before ever contacting your store
• Why nurture emails drive the highest conversions
• How to build a low-cost “invisible sales team” through automation
• Why post-sale nurture creates repeat buyers and service customers

Dealers who master this process aren’t just generating leads, they’re closing them.

👉 Sponsor: dealers.motohunt.com
👉 Connect with Chris: https://www.linkedin.com/in/chris-yeloushan-b078b55/
👉 Connect with Jacob: https://www.linkedin.com/in/jacob-b-berry/
🎧 Listen on Spotify: https://spoti.fi/3N9lzfg
🎧 More on Apple Podcasts: https://apple.co/43FoanX
📺 Subscribe on YouTube: https://youtube.com/@dealershipfixit

The service counter is the hub of your dealership. Hire for people skills, train for process, and measure what matters.

In this episode we break down a proven fixed ops playbook. Clear takeaways you can use this week.

Listen, follow, and share with a service manager who needs a win.

Links and resources:

Sponsor: dealers.motohunt.com
Subscribe on YouTube: https://youtube.com/@dealershipfixit
More episodes on Apple Podcasts: https://apple.co/43FoanX
Listen on Spotify: https://spoti.fi/3N9lzfg

In this solo episode, Brian reads a powerful leadership article by his friend and author Jeffrey McNulty, creator of The Ultimate Retail Manual.

With over 30 years in executive retail leadership at Home Depot, Lowe’s, PetSmart, and more, Jeffrey’s wisdom hits home for powersports dealers today.

Learn how to:

• Build fairness into your hiring and pay practices
• Maintain an even exchange of energy with your team
• Lead with authenticity, empathy, and engagement
• Understand why karma always wins in business

A must-listen for dealership leaders who want to inspire, grow, and lead with purpose.

🎧 Listen on Spotify: https://spoti.fi/3N9lzfg
🍎 Listen on Apple: https://apple.co/43FoanX
💻 Watch on YouTube: https://youtube.com/@dealershipfixit

Follow our host: https://linkedin.com/in/jacob-b-berry

Follow Jeffrey P. McNulty: https://www.linkedin.com/in/jeffreypmcnulty/