The Delivery - An Inside Zalando podcast

Lea Siering, Managing Director of Zalando Payments, joins Janine to lift the lid perhaps the most important part of the fashion and lifestyle e-commerce sector… payments!

Lea explains the complex but crucial role of payment systems in e-commerce and why creating a seamless checkout experience is essential for customer trust. The conversation covers how to juggle compliance, legislation, reporting and customer satisfaction so that everyone ends up happy.

Lea shares her career journey, and reflects on Zalando’s supportive corporate culture, where collaboration and innovation drive progress.

Her three “Pieces of Me” highlight personal passions and offer lessons in resilience, creativity, and leadership.

To learn more about careers at Zalando, visit jobs.zalando.com.

Jennifer Miu, Labelling and Packaging Manager for Private Labels at Zalando, joins Janine Matos to unpack a career in the fashion and lifestyle sector that is both hugely creative and completely essential, but rarely discussed.

Jennifer first explains the important role that private labels - the company’s in-house brands - play. She then goes one to explain some of the remarkable innovations happening in packaging, including the importance of adaptive fashion and creating solutions and modifications that meet diverse customer needs. 

Jennifers Pieces of Me reflect the value she places in her cultural heritage as well as the vibrant culture at Berlin’s Zalando offices.

To learn more about careers at Zalando, visit jobs.zalando.com

In this episode of the Pieces of Me podcast, host Janine Matos speaks with Aline Guimarães, Senior Business Developer, about the transformation of market research and the ever-expanding role of customer insights in shaping the fashion sector.

Aline explains how her team has evolved, broadening its focus to include data analysts and working to understand the entire customer journey.

She shares how new and innovative tools and methods help the team uncover customer behaviour, brand perception, and loyalty. All insights that directly influence the team’s decision-making.

Aline’s three ‘pieces of me’ cover everything from overcoming personal challenges, the future of market research, the importance of using questions to connect data to human stories.

To find out more about careers like Aline’s visit jobs.zalando.com

In this episode of the Pieces of Me podcast, we delve into a side of the fashion and lifestyle industry that hasn’t been covered on the podcast before; unpacking the unique challenges when the customer is the parent, but the consumer is their child.

Veronika Moles is Head of Kids at Zalando and she joins Janine to discuss her role leading Zalando’s kids’ assortment.

The conversation explores how customer needs evolve across childhood and teenage years, the role fashion plays in shaping identity, and the strategies behind Zalando’s growing kids’ portfolio; creating an e-commerce universe for parent and child to explore together.

Veronika’s “Pieces of Me” reflect the value of adaptability, customer understanding, and her insights in career development.

To learn more about careers at Zalando, visit jobs.zalando.com.

Salome Santos and Sofia Proshina join Janine Matos to explore the power of self-belief, community, and the fight against imposter syndrome.

This special episode of the Pieces of Me podcast delves into the the I Am Remarkable initiative. I Am Remarkable is a global movement designed to empower individuals, particularly women, by recognising and celebrating their achievements.

Salome and Sofia unpack how these workshops - which are available to everyone, at Zalando and beyond - can help participants overcome imposter syndrome and build confidence by finding ways to talk about the many things that make us remarkable. 

The conversation shows the value of vulnerability and why celebrating even small wins can be revolutionary.

Salome and Sofia’s Pieces of Me reflect their personal and professional growth and celebrate the communities and friendships they have built in their careers.

To learn more about careers at Zalando, visit jobs.zalando.com.

Elman Hüseynov, Senior Software Engineer in Brand Marketing at Zalando, joins Janine Matos to explore how creativity and code combine in the world of brand marketing.

In this episode of Pieces of Me, Elman shares how his team are helping to revolutionise Zalando’s marketing campaigns through innovative tech solutions; building the tools to drive the marketing of the future

From overcoming complex tech challenges to understanding how to scale creative campaigns, Elman unpacks the role of software engineers have to play in shaping fashion and lifestyle e-commerce.

The conversation also covers the power of mindset, the importance of celebrating wins, big and small, and how Elman’s personal experiences have shaped his growth. 

His three “Pieces of Me” reflect the value of resilience, optimism, and taking pride in progress.

To learn more about engineering careers at Zalando, visit jobs.zalando.com.

In this episode, Janine sits down with Ashley Drew, Senior Manager Performance Practice at Zalando to talk about career and personal development in the modern workplace.

Janine and Ashley discuss the benefits of a career path that embraces diverse roles and how Zalando facilitates exactly that.

Ashley explains talent and performance management, covering what talent means and the best ways to foster it, how to evaluate personal performance, and the all-important area of feedback. She unpacks which kinds of feedback work, which don’t, and how colleagues can continue to evolve within an organisation.

Ashley’s three Pieces Of Me are all symbols of her career lessons, from building self awareness, designing with empathy, to the importance of making a fool of yourself.

To learn more about careers at Zalando, visit jobs.zalando.com.

Daniel Motino, Senior Manager of Diversity and Inclusion at Zalando, joins Janine Matos for a powerful conversation about identity, inclusion, and personal growth.

In this moving episode of Pieces of Me, Daniel shares his journey in Diversity & Inclusion, highlighting how both visible and invisible parts of individual identity shape our experiences at work. From building support systems to leading programs that elevate women in leadership, Daniel discusses how he’s helping Zalando to create spaces where everyone can be their authentic selves.

Daniel’s three “pieces” each tell deeply personal stories, including his struggles with mental health, the life-changing importance of mentorship, and the power of dreaming big. They reflect the importance of empathy, environment, and embracing change as a constant in life.

To learn more about careers at Zalando, visit jobs.zalando.com.

Gare Anighoro, Design Ops Manager at Zalando, joins Janine Matos to explore how community-building fuels creativity, connection, and career growth.

In this episode, Gare shares how rituals such as “the Design Bonfire” and “Scrappy Demos” create opportunities for inspiration and collaboration. By inviting designers to share unfinished work and offer feedback, organisations can break down internal silos. 

The conversation unpacks these community initiatives, the importance of collaborative culture in design, and the power of daring yourself to evolve.

Meanwhile Gare’s “Pieces of Me” reflect the importance of family and focussing on the here and now.

To learn more about the design community and careers at Zalando, visit jobs.zalando.com.

Darija Bräuniger, Principal, Public Affairs DACH at Zalando, joins Janine to explains the role of a public affairs specialist in business and its impact in shaping business strategy.

Although many of us misunderstand what’s meant by public affairs, Darija unpacks how her team focuses on communicating a company’s interests to politicians and how this differs from stakeholder communications. 

She shares how the public affairs team works to align Zalando’s priorities with evolving policy, especially around sustainability and digital regulation.

The conversation also explores how a career in public affairs can develop from many different educational paths, and why understanding political dynamics is essential to success in the role.

Darija’s three “Pieces of Me” represent Berlin's history, her own personal heritage, as well as the vital importance of networking in careers.

To learn more about careers at Zalando, visit jobs.zalando.com