The Delivery - An Inside Zalando podcast

Sara Spannar, VP of Global Marketing at Zalando, joins Janine Matos to explore the power of purpose, simplicity and empowerment in marketing fashion and lifestyle brands.

Janine and Sara dive into a wide ranging conversation covering Sara’s personal perspective on her career to the marketing philosophies and strategies drive her work.

They discuss the evolving landscape of fashion and lifestyle e-commerce, the importance of confidence in personal style, and the focus on customer engagement. 

Sara shares insights from her career journey, including her time in the music industry and the transition to fashion, emphasising the significance of purpose and what she calls “the worlds smallest, biggest question”.

Her Pieces of Me include a book, some powerful words of advice… and a chicken foot. 

To learn more about careers at Zalando, visit jobs.zalando.com.

Morgane Telling, Acting Team Lead Localisation Manager at Zalando, joins Janine to explain language and localisation in international business, and the importance of human connection in a tech-driven environment.

Morgane explains her role and why localisation is key to Zalando’s success across diverse markets. 

The conversation covers everything from understanding customer to how AI is supporting, but not replacing, the human touch in localisation.

Morgan also opens up about her personal journey, including how her grandmother inspired her passion for translation, and the role that work-life balance and internal networking have played in her career growth.

Her three “Pieces of Me” reflect her enthusiasm for education, family, and staying true to your path.

To learn more about careers like Morgane's at Zalando, visit jobs.zalando.com.

Rebekka Beels, Head of Engineering at Zalando, joins Janine Matos for a wide-ranging conversation covering leadership, vulnerability, and what’s required to build inclusive, high-performing teams in tech.

Rebekka shares her perspective on what it takes to lead engineering at scale; aligning technical strategy with company goals while fostering a culture of personal ownership and team support. The conversation explores the tech platforms that Zalando uses to deliver customer needs, what leadership looks like in 2025,  and why showing vulnerability is a strength, not a weakness.

Rebekka’s three “Pieces of Me” highlight the evolving tech landscape, especially for women in engineering, the influence of her family and the power of understanding one’s own unique strengths.

To learn more about careers like Rebekka’s at Zalando, visit jobs.zalando.com

Astrid Arndt, Chief People Officer at Zalando, joins Janine Matos to discuss leadership, workplace culture, and personal growth.

Astrid explains her role in helping to shape Zalando’s culture, focusing on the importance of talent attraction, colleague retention, and understanding customer needs. The conversation also covers insights into long-term strategy, shifts in customer behaviour, and even Ted Lasso.

Astrid’s three “Pieces of Me” reflect some key lessons in leadership and self-belief. They symbolise the significance of collective achievements, the importance of asking for help and Astrid’s love of the ocean.

To learn more about careers at Zalando, visit jobs.zalando.com. 

Gregory Crawford, Chief Economist at Zalando, joins Janine to explain the importance of economists within large, modern businesses and how experimentation and data are the key to business success.

Gregory starts by unpacking how his expertise and experience as an economist benefits Zalando, where he provides data-driven guidance to refine customer experience. 

Gregory also explains the objective of his economics team; democratising data-learning so that everyone within the company will be able to harness the economics team as an “experimentation engine”.

The conversation also covers how personal stories shape careers, along with the idea that everyone has a unique spark that we personally need to discover and understand.

His three “Pieces of Me” all contain important lessons for today’s workplaces . They include a throwback to delivering newspapers in the snow in Wisconsin and a Rubik's cube.

To learn more about careers like Gregory's at Zalando, visit jobs.zalando.com.

Christoph Gädeke, Senior Manager of Culture and New Work at Zalando, joins Janine Matos to explore the future of work and evolving workplace culture.

First up, Christoph shares insights into the complexities and benefits of hybrid work models, emphasising the importance of flexibility in today’s workplace. He explains the impact of the pandemic in reshaping work culture, highlighting the need for organisations to continually adapt to help foster colleague engagement.

Janine and Christoph then dive into the significance of cultural cohesion in a hybrid environment, the obstacles to that cohesion, and why companies have to embrace a learning mindset. 

The episode also delves into the role of experimentation in shaping new work practices and how organisations can support their teams in navigating change.

Christoph’s three “Pieces of Me” include a symbol of childhood rebellion, a piece to represent the world of work in 2025, and an old-school throwback in an era of AI.

To learn more about careers at Zalando, visit jobs.zalando.com.

In this episode, Janine sits down with Elizabeth Carttar, Head of Sustainability at Zalando, to discuss the company’s ambitious sustainability goals and how we all need to help build a more responsible fashion industry.

With Zalando pushing for net zero emissions by 2050, Elizabeth explains the crucial role of circularity in extending the life cycle of fashion products.

The episode covers fashion’s value-shift towards sustainability, how we need to engage customers in sustainability discussions, the role of innovative materials in responsible fashion, and why collective action is essential to achieving our long-term environmental goals. 

Elizabeth’s three “Pieces of Me” all come with stories that reflect her passion for sustainability, including a pair of her grandmother's earrings, a set of building blocks and a unique, prototype piece of fashion.

To learn more about Zalando’s sustainability efforts and career opportunities, visit jobs.zalando.com.

In this episode Janine Matos sits down with Jennifer von Walderdorff, Senior Finance Manager at Zalando, to discuss the impact of financial analysis and modelling for Zalando, their partners and customers.

The episode not only gives us a top-down view of the e-commerce industry and how Zalando’s business partnerships work, but also covers Jennifer’s passion for sustainable fashion and mindful shopping.

Jennifer’s ambition to build a community of conscious consumers led to the publication of her book, ‘Look @ the Labels’, as well as the creation of her own app, SIBI. SIBI is designed to help shoppers make mindful purchasing decisions and is one of Jennifers three Pieces of Me.

She also brings along a flamboyant pink pen and a seemingly unremarkable item from the office that highlights the challenges facing women returning to work after maternity leave.

To find out more about careers like Jennifer’s visit jobs.zalando.com

In this episode, Janine talks to Hacinta Naidoo, Head of D&I, Strategy and Governance at Zalando. They delve into the critical issue of diversity in organisations and how representation is essential when it comes to creating a sense of belonging and aspiration for colleagues.

Hacinta explains what a decentralised D&I strategy means at Zalando and how that leads to greater collaboration and meaningful cultural change.

Hacinta’s “Pieces of Me” include a tiny, simple pin, her grandmother’s tea set and a memento from an inspirational experience at Copenhagen Fashion Week.

To find out more about jobs like Hacinta's head to jobs.zalando.com

Nina Trofimova, Team Lead Global Corporate Communications at Zalando, joins Janine to explain her role and give a glimpse into how the Corporate Affairs team communicates the company’s story to the world.

Nina talks us through her career to date, moving across Europe and transforming her personal interest in fashion into her professional choices.
She explains how Corporate Affairs tells Zalando’s story to different audiences from employees to partners, journalists and policy makers, connecting the company’s priorities to their interests.
Nina’s three Pieces of Me reflect the role the image of her grandmother played in sparking a lifelong curiosity about the world, the vital role of team support in our careers, and the importance of not losing sight of the bigger picture in day-to-day work.

To find out more about jobs like Nina's head to jobs.zalando.com