Today, we welcome Dr. Todd Hansen, owner of Lakeside Dental and Dental Entrepreneur to the podcast.

Topics discussed during the podcast:

1. Actively Listen – Find out what the patient wants

2. Make the patient feel understood by you, before you seek to understand

3. The importance of a CE program for your personal and clinical development

4. Be someone who is fun to be around

Today we welcome the CEO of American Business Communication (ABC) Nita Singh.

Her company focuses on adding cash flow to the bottom line by auditing a company’s Telecommunications contracts. Nita’s company becomes your Consumer Advocate against the big corporations.

These are a few of the topics we touched on today:

-What is Telecommunications?

-How Does American Business Communication save their clients’ money?

-Why would a dentist want to work with American Business Communication?

-What are the trends in Telecommunications marketplace that will affect the small business owner?

-What are Nita Singh’s Tips For Success For small business owners?

These are the questions that were addressed in today’s Webinar:

1. Has there been any changes with practice financing because of Covid-19?

2. What happens if my staff files for unemployment after they quit, retire, or move to another practice?

3. Predictable dentistry, what is it and why is it so important?

4. How do you get the patient to say YES, in the middle of a pandemic?

Guest(s):

Frank Milnar: Dental Entrepreneur, Dentist, Clinical Mentor

Lisa Netzer: MN Transitions Employment Law and Dental Board Defense Attorney

Joe Friction: CEO MN Transitions, Dental Transition Attorney

Today, we welcome Dr. Todd Hansen, owner of Lakeside Dental and Dental Entrepreneur to the podcast. Topics discussed during the podcast:

1. Actively Listen – Find out what the patient wants

2. Make the patient feel understood by you, before you seek to understand

3. The importance of a CE program for your personal and clinical development

4. Be someone who is fun to be around

e welcome Dr. Heidi Torgerson, Dental Owner Byron Dental Group to the podcast. This is what we discussed today:

-Questions #dental patients ask when there in the chair?

-Byron Dentals commitment to safety. What we are doing to keep patients safe during the pandemic.

-Our biggest asset is our TEAM. They make Byron Dental SIZZLE.

We welcome Dr. Heidi Torgerson, Dental Owner Byron Dental Group to the podcast. This is what we discussed today:

How does The Byron Dental Group Distinguish itself in the dental marketplace?

We are in the Patient Experience Business, Not The Tooth Business.

Dr. Heidi, The “Dental Whisperer” She actually takes time to listen to her patients.

Dr. Heidi’s business advice for young dentists. What do you really need to know to be successful?

Today we welcome Bob Shaffer of Foundation Architects to the podcast.

Today’s topics we discussed:

-What does the DESIGN of the #dentalpractice of the future look like, post pandemic?

-Increasing the value of a dental practice through design?

-Breaking the 50 year old design process of a dental practice

-You never get a second chance to make a first impression

Today we welcome Bob Shaffer of Foundation Architects to the podcast.

These were the topics we focused on today:

-How do you being with, “The End In Mind” when you design a dental practice?

-How do you design successful projects for successful dentists?

-Do you want more new patients? Dentists, go sit in your reception room.

-Dentists, you are in the EXPERIENCE BUSINESS.

We welcome Chris Lee, Physics Professor at Apple Valley High School to the podcast. He is in charge of the STEM program.

Today we answer these questions:

- How does the STEM Program/3D printing program create PPE for dentists?

-What does the Czech republic have to do with the production of PPE for the dentists?

-What kind of impact has the PPE created at AVHS had on the private dentist?

-How has the STEM Program bridged the gap between small business owners and students at AVHS?

-What does the future demand for PPE look like for the private dentist?

We Welcome Joe Fricton and Lisa Netzer of MN Transitions to the podcast.

Today we answer these questions: What are the crucial statutes behind executive order 20-51 that dentists must understand? What “Employment Laws/Regulations” apply to dentists as staff return to the dental practice? My staff refuse to come back to work, now what? Is your employee handbook up to date? If not, will this affect the morale of my staff?

Special Guests:

Joe Fricton, CEO of MN Transitions

Lisa Netzer, Employment Law Attorney with MN Transitions

More info: www.mntransitions.com

Host:

Christian White, CEO of White and Associates Practice Consulting