The Dental Brief Podcast

In this episode of The Dental Brief, Patrick welcomes Eric Giesecke, CEO of Planet DDS, to discuss how their cloud-based software solutions are transforming the dental industry. Eric shares his unique journey from engineering to dentistry, the challenges facing modern dental practices, and how Planet DDS addresses issues like outdated systems, scalability, and patient experience. Learn how their innovative platform streamlines practice management, imaging, and patient engagement to help dental practices scale and thrive. Tune in for insights into overcoming objections to software transitions and choosing the right solution for your practice. Eric is on a mission to expose what’s wrong dental software and share his take on how to fix it. DSOs have been constrained by outdated, siloed systems for too long, and Eric envisions a future where dental software is open, flexible, and seamlessly integrated. 

About the guest:
Bio Eric Giesecke is the CEO of Planet DDS, the leader in cloud-based software for independent dental offices and dental groups in the U.S. Prior to joining Planet DDS, he co-founded District Line Partners, a private investment fund created to acquire and operate a single attractive business in a growing industry. He also ran One Source Water, a bottleless water cooler firm, where he nearly doubled the size of the company in less than three years. Eric has an MBA from Harvard Business School and a bachelor’s of science in mechanical engineering from the University of Virginia.

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– Omni Premier Marketing: https://omnipremier.com/dental-marketing/

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– Youtube: https://www.youtube.com/channel/UCd08JzybKfNH0v12Q9jf50w

WEBSITE:

– https://dentalbrief.com/

In this episode of The Dental Brief, host Patrick welcomes back Julie Parker, an internationally acclaimed dental consultant from Australia. Julie shares her inspiring journey from dental assistant to practice owner—the first non-dentist in Australia to own a dental practice—and her current mission with Dental Business Mastery, a consultancy that empowers dental teams through online courses and in-depth training programs.

Julie dives into universal challenges dental practices face, such as recruitment and retention, and emphasizes the importance of creating a thriving workplace culture. She offers actionable strategies to build trust, foster genuine care, and transform practices into employers of choice. Drawing on leadership lessons from elite sports teams, experts like Simon Sinek, and her own consulting experience, Julie provides insights to help dental professionals elevate their team dynamics and achieve sustainable success.

Don’t miss this practical and inspiring conversation! Visit dentalbusinessmastery.com.au for more resources and guidance.

Tune in now and level up your dental practice!

About the guest:
Julie Parker brings decades of experience to the table, having worked in dental practices since the 1980s. Throughout her career, Julie has always found great joy and fulfillment in supporting the auxiliary roles within the practice, recognizing that every team member has the power to contribute to something truly meaningful. She holds the distinction of being the first non-dentist to own a dental practice in Australia, successfully managing her own practice for a decade before transitioning to consultancy in 2014.

Julie’s true passion lies in helping dental teams tap into their own potential, guiding them to discover the deeper satisfaction and impact they can create in their roles. Her mission is to empower every team member to embrace their unique strengths, enabling them to experience the same sense of purpose and joy that she has always found in her work.

Now a trusted mentor and coach, Julie inspires both individuals and practices to realize their full potential and create environments where success and fulfillment go hand in hand.

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– Omni Premier Marketing: https://omnipremier.com/dental-marketing/

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– Facebook: https://www.facebook.com/thedentalbrief/

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– Patrick’s LinkedIn: https://www.linkedin.com/in/pchavoustie/

– Youtube: https://www.youtube.com/channel/UCd08JzybKfNH0v12Q9jf50w

WEBSITE:

– https://dentalbrief.com/

Join us as Dr. Katie Lee shares her remarkable journey into holistic dentistry, driven by personal experiences that shaped her approach to patient care. From managing heavy debt and staffing struggles to implementing oral-systemic health practices, Dr. Lee opens up about transforming her practice to create lasting patient impact. Discover expert tips on reducing stress, building efficient systems, and exploring the future of holistic dental care. Listen in to gain actionable advice for a thriving dental practice!

katieleedds.com

About the guest:
Dr. Katie Lee is a dentist, entrepreneur, and author, who lives in Aurora, Colorado. Dr. Lee graduated from University of Illinois at Chicago in 2010 and was an owner partner in over 80 dental practices throughout the US and served as Clinical Partner overseeing 5 states. She founded The Collective Health Society in 2024 which integrates several modalities of health care in one location to improve the health and wellness of patients. Currently, she is the Chief Clinical Advisor for Dental Innovation Alliance which is an investment group that supports technology companies in the dental industry. Dr. Lee also consults with dental companies that aim to improve the clinical experience and clinical outcomes for patients. Dr. Lee is passionate about clinical education and mentorship so she provides education on implant surgeries and oral systemic health.

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– Omni Premier Marketing: https://omnipremier.com/dental-marketing/

CONNECT:

– Facebook: https://www.facebook.com/thedentalbrief/

– Instagram: https://www.instagram.com/thedentalbriefpodcast/

– LinkedIn: https://www.linkedin.com/in/dental-brief-podcast-564267217

– Patrick’s LinkedIn: https://www.linkedin.com/in/pchavoustie/

– Youtube: https://www.youtube.com/channel/UCd08JzybKfNH0v12Q9jf50w

WEBSITE:

– https://dentalbrief.com/

In this episode of The Dental Brief, we welcome back Brandi Hooker Evans, celebrated coach and author of Dentists, Hygienists, and Cows. As Brandi shares insights from her latest book, she dives into a challenging ethical debate facing dental practices: navigating insurance coding and maintaining honesty in patient billing. Together, she and host Patrick unravel the complexities of fee-for-service practices, the responsibilities of dental professionals, and how clear communication can align core values within a team. Brandi also offers guidance on fostering harmony in the dental office and finding the courage to stand by ethical principles.

Tune in to gain invaluable tips on running an honest and efficient practice, setting standards for patient care, and ensuring that every action is in line with professional integrity. Plus, a teaser for Brandi's next visit: how to increase hygienist wages and practice profits!

About the guest:
Brandi Hooker Evans, RDH-ER, MHE’s speaking and consulting presentations help dental professionals with the skillsets and mindsets needed to deliver exceptional care. From comprehensive dental hygiene care to infection control, attendees will leave Brandi’s courses with an enhanced understanding of clinical care, safety and team cohesion.

Brandi has worked clinically since 2007. Through her consultancy, Stellar Outcomes, LLC, she has tailored practice improvement programs for individual dental offices as well as large speaking venues. Her versatile dental office knowledge aids team members in learning more about restorative and administrative tasks.

She is a Key Opinion Leader with multiple industry corporations, as well as Past-President for Idaho Dental Hygienists’ Association and Portneuf Valley Dental Hygiene Society. Brandi speaks to audiences internationally, tailoring each presentation to meet the need of the organization. She can take your audience deep into a topic or she can fly high across the top and ensure they’ll take a nugget from each topic covered. She is passionate about her craft and works to ensure her presentations are highly educational, motivational and fun.

brandihookerevans.com

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SPONSOR:

– Omni Premier Marketing: https://omnipremier.com/dental-marketing/

CONNECT:

– Facebook: https://www.facebook.com/thedentalbrief/

– Instagram: https://www.instagram.com/thedentalbriefpodcast/

– LinkedIn: https://www.linkedin.com/in/dental-brief-podcast-564267217

– Patrick’s LinkedIn: https://www.linkedin.com/in/pchavoustie/

– Youtube: https://www.youtube.com/channel/UCd08JzybKfNH0v12Q9jf50w

WEBSITE:

– https://dentalbrief.com/

In this episode of The Dental Brief, returning guest Dr. Addison Killeen shares his journey of building a thriving dental practice and dives into practical strategies for maintaining growth in today’s shifting dental market. He discusses key trends impacting patient behavior, like declining treatment acceptance, and offers actionable tips to improve patient education, financing options, and follow-up systems. Dr. Killeen also reveals the powerful role of patient experience in driving referrals and how simple yet effective operational strategies can enhance practice profitability. Whether you're a new or seasoned dentist, this conversation provides invaluable insights to optimize your practice in challenging times.

www.addisonkilleen.com

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SPONSOR:

– Omni Premier Marketing: https://omnipremier.com/dental-marketing/

CONNECT:

– Facebook: https://www.facebook.com/thedentalbrief/

– Instagram: https://www.instagram.com/thedentalbriefpodcast/

– LinkedIn: https://www.linkedin.com/in/dental-brief-podcast-564267217

– Patrick’s LinkedIn: https://www.linkedin.com/in/pchavoustie/

– Youtube: https://www.youtube.com/channel/UCd08JzybKfNH0v12Q9jf50w

WEBSITE:

– https://dentalbrief.com/

In this episode of The Dental Brief, we sit down with Dr. Brad Dykstra, a seasoned dentist and the founder of MySmiles Dental Group, to discuss his journey from hands-on practice to dental business management. Dr. Dykstra shares the insights he gained from over 40 years of experience, from his early interest in dentistry inspired by orthodontics to the shift toward building sustainable, business-oriented practices. Tune in as he covers essential topics like the critical transition from solo practice to group management, the rising operational challenges facing dental practices today—from staffing shortages to rising costs—and advice for dentists looking to reduce the operational stressors that often come with private practice. Whether you're a solo practitioner or part of a dental group, Dr. Dykstra’s reflections on business strategy and patient care provide valuable guidance for any dental professional.

www.mismilesdentalgroup.com

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SPONSOR:

– Omni Premier Marketing: https://omnipremier.com/dental-marketing/

CONNECT:

– Facebook: https://www.facebook.com/thedentalbrief/

– Instagram: https://www.instagram.com/thedentalbriefpodcast/

– LinkedIn: https://www.linkedin.com/in/dental-brief-podcast-564267217

– Patrick’s LinkedIn: https://www.linkedin.com/in/pchavoustie/

– Youtube: https://www.youtube.com/channel/UCd08JzybKfNH0v12Q9jf50w

WEBSITE:

– https://dentalbrief.com/

In this episode of The Dental Brief, we sit down with Rebecca Herring, founder of Transformational Dental Coaching, to explore how virtual assistants are transforming the way dental practices operate. With a rich background in dentistry, Rebecca shares her unique journey from being born into the dental industry to helping practices scale efficiently by leveraging offshore talent.

We dive into the staffing challenges post-COVID, the importance of preventing team burnout, and the role virtual team members play in relieving front-office stress. Rebecca explains how virtual assistants can handle key tasks like answering phones, scheduling appointments, and even managing recall systems—all without being physically present in the office.

She also provides actionable advice for dentists considering virtual solutions, tips for avoiding common pitfalls, and the benefits of partnering with a reputable virtual assistant provider. Tune in to learn how you can enhance your practice, support your team, and ultimately grow your business by adopting these innovative strategies.

About the guest:
Rebecca Herring is a seasoned dental coach with over 25 years of hands-on experience in the dental industry, a journey that began in her youth while accompanying her father, a dentist, on humanitarian trips to Guadalajara. During these early experiences, Rebecca discovered the transformative power of dentistry and the importance of compassionate care. Her dedication to making a difference has only deepened since, and today, she empowers dental teams and professionals to unlock their full potential, ensuring they are in roles that not only fit their skills but fuel their passion.

www.yourtdcoach.com

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SPONSOR:

– Omni Premier Marketing: https://omnipremier.com/dental-marketing/

CONNECT:

– Facebook: https://www.facebook.com/thedentalbrief/

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– LinkedIn: https://www.linkedin.com/in/dental-brief-podcast-564267217

– Patrick’s LinkedIn: https://www.linkedin.com/in/pchavoustie/

– Youtube: https://www.youtube.com/channel/UCd08JzybKfNH0v12Q9jf50w

WEBSITE:

– https://dentalbrief.com/

In this episode of The Dental Brief, we sit down with Michaela Hampton, a seasoned dental industry professional and founder of Go2Billing, to discuss key challenges dentists face in running a successful practice. Michaela shares her journey from dental assistant to managing practices and how her passion for people over profits has shaped her career. Tune in as she addresses critical topics like building a strong team culture, the importance of collections, and strategies to overcome the frustrations of insurance claims denials. Discover actionable insights on improving practice efficiency and how Go2Billing can help with billing solutions tailored for dental offices. Don't miss this deep dive into the operational side of dentistry!

https://www.go2billing.online/

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SPONSOR:

– Omni Premier Marketing: https://omnipremier.com/dental-marketing/

CONNECT:

– Facebook: https://www.facebook.com/thedentalbrief/

– Instagram: https://www.instagram.com/thedentalbriefpodcast/

– LinkedIn: https://www.linkedin.com/in/dental-brief-podcast-564267217

– Patrick’s LinkedIn: https://www.linkedin.com/in/pchavoustie/

– Youtube: https://www.youtube.com/channel/UCd08JzybKfNH0v12Q9jf50w

WEBSITE:

– https://dentalbrief.com/

In this episode of The Dental Brief, we welcome Brittany Rogars, a seasoned expert in dental practice management software and founder of SKF Practice Solutions. Brittany shares her journey from working at the front desk of a dental office to becoming an authority on Open Dental software. She reveals key insights on how practices can fully leverage their management software, boost efficiency, and optimize patient care. Learn about common mistakes practices make, the importance of team training, and how to use tools like Open Dental’s automation and block scheduling to drive growth. Don't miss her practical tips for improving revenue cycle management and increasing patient retention!

Tune in for actionable strategies to help your practice work smarter, not harder!

skfpracticesolutions.com

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SPONSOR:

– Omni Premier Marketing: https://omnipremier.com/dental-marketing/

CONNECT:

– Facebook: https://www.facebook.com/thedentalbrief/

– Instagram: https://www.instagram.com/thedentalbriefpodcast/

– LinkedIn: https://www.linkedin.com/in/dental-brief-podcast-564267217

– Patrick’s LinkedIn: https://www.linkedin.com/in/pchavoustie/

– Youtube: https://www.youtube.com/channel/UCd08JzybKfNH0v12Q9jf50w

WEBSITE:

– https://dentalbrief.com/

In this insightful episode, dental consultant Russ Ledbetter shares his expertise on how expanding your hygiene department can significantly boost your practice's production and reduce stress. With over 35 years of consulting experience, Russ discusses real-life case studies, including how one dental office doubled its hygiene team and transformed its business. He also addresses the challenges of finding hygienists in today’s market and offers creative solutions for overcoming shortages. Whether you’re looking to grow your practice or maximize efficiency, this episode is packed with actionable tips. Tune in for expert advice on building a more profitable and stress-free dental practice.

*****

SPONSOR:

– Omni Premier Marketing: https://omnipremier.com/dental-marketing/

CONNECT:

– Facebook: https://www.facebook.com/thedentalbrief/

– Instagram: https://www.instagram.com/thedentalbriefpodcast/

– LinkedIn: https://www.linkedin.com/in/dental-brief-podcast-564267217

– Patrick’s LinkedIn: https://www.linkedin.com/in/pchavoustie/

– Youtube: https://www.youtube.com/channel/UCd08JzybKfNH0v12Q9jf50w

WEBSITE:

– https://dentalbrief.com/