Leadership and career pathways for support workers

Tremain Tauhinu has more than 30 years’ experience in intellectual disability and mental health services. From Mangere East, Auckland, he has worked in roles from labourer to property manager. Now, as a team lead at Mahitahi Trust, he supports tāngata whai ora with complex needs to re-engage with their communities.  He talks about career development and leadership for support workers. What are the opportunities and challenges for recruitment, retention and growth for the sector?

• Te Pou web page for support workers - Support work is incredibly diverse and makes up the largest proportion of the mental health and addiction workforce. Visit the Te Pou website to find more information and learning resources for support workers.
• Episode 4 - resource sheet pdf (tips, links and more info)

Reflective practice

Tashie Hoffman is a peer support specialist at Springhill Treatment Centre in Napier. After overcoming addiction and completing rehab, she stayed connected to the recovery community and was offered a role at the centre.  She talks about her journey, and the value of reflective practice in her mahi.

• Te Pou web page for support workers - Please visit the Te Pou website for information, links, and tips for support workers in mental health and addiction services in Aotearoa NZ.
• Episode 3 - resource sheet pdf (tips, links and more info)

Worker wellbeing and vicarious trauma

Jonathan Miller is a team coach at Pathways in Auckland, managing a mobile community support team. With five years as a community support worker and two as a manager, he is passionate about support worker wellbeing. He talks to podcast host Alexia Black about his master’s research, which focused on support workers’ perspectives on their own wellbeing. Their kōrero covers vicarious trauma, burnout and compassion fatigue, with some practical tips for support workers on how to look after their own mental health on the job. 

• Episode 2 - resource sheet pdf (tips, links and more info)
• Te Pou web page for support workers - Please visit the Te Pou website for information, links, and tips for support workers in mental health and addiction services in Aotearoa NZ.

Using your lived experience in your mahi

Join Izzy Young, a youth support worker for Real (Nelson), and James Huata, support worker from Moana House (Dunedin) as they talk to podcast host Alexia Black about how to use lived experience in your mahi.

They both share their personal journeys and experiences of struggle, healing and reconnection. They discuss how they use their lived experience in their daily life as support workers.

• Te Pou web page for support workers - Please visit the Te Pou website for information, links, and tips for support workers in mental health and addiction services in Aotearoa NZ.
• Episode 1 - resource sheet pdf (tips, links and more info)

Welcome to The Difference, a podcast by support workers, for support workers in Aotearoa New Zealand.

Hosted by Te Pou project lead Alexia Black, this four-episode series shines a light on the great work that support workers do.