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The Digital Broker is the only podcast focused exclusively on insurance technology and operations. Hosted by industry expert Ryan Deeds and brought to you by Indio Technologies.... more
FAQs about The Digital Broker Podcast:How many episodes does The Digital Broker Podcast have?The podcast currently has 110 episodes available.
May 29, 2018#010 - Outsourcing Agency Operations: Why, When, and Where? (Part 2)In the second part of a two-part series on outsourcing, Steve and Ryan discuss how "process" outsourcing can both increase profitability and lead to happier, more engaged agency employees. They explain where to begin for agencies just starting out, potential drawbacks, and major outsourcing firms that provide services for insurance agencies....more31minPlay
May 22, 2018#009 - Outsourcing Agency Operations: Why, When, and Where? (Part 1)The first of a two-part series on outsourcing, Steve and Ryan discuss opportunities for agencies to maximize profitability through the outsourcing of operations. They look at why agencies should consider outsourcing, when it is appropriate, and review some popular platforms where agencies can connect with talent worldwide to enhance their capabilities and value proposition—all without needing to hire any new full-time employees....more32minPlay
May 15, 2018#008 - APIs And Why Your Agency Should CareIn this episode of “The Digital Broker,” Ryan and Steve explain APIs (and why agents and brokers should care about them). They discuss some of the simple ways in which APIs can be used to improve the customer experience, automate and refine agency processes, and save agencies valuable time and money....more33minPlay
May 08, 2018#007 - Account Managers Are The Heart And Soul Of The AgencyIn this episode of “The Digital Broker,” Ryan and Steve examine the changing nature of the agency account manager. They discuss what skills and traits today’s agencies should look for in a great account manager, and why it is so important to empower account managers to contribute to an agency’s success in new and evolving ways. Finally, they suggest simple tactics and tools that agencies can use to help make this happen....more25minPlay
April 30, 2018#006 - Measuring GrowthRyan and Steve examine one of the most important components of measuring an agency’s success: measuring growth. They examine the three typical ways in which agencies typically measure growth (new, retained, and lost business), and why it is so important to define and understand these categories. The hosts also offer guidance on how agencies can use data to gain better insight into growth— and to use that data to create simple, actionable plans for improving profitability....more26minPlay
April 25, 2018#005 - Culture as a Value: An Overlooked Key to ProfitabilityOne team, one dream! In this episode of The Digital Broker, Ryan and Steve focus on culture as a core tenet of success. The most profitable agencies ingrain accountability, teamwork, and innovation into their corporate fabric. Listen in to learn more about the best methods to build culture and the associated benefits of doing so....more29minPlay
April 25, 2018#004 - Data: The Good, The Bad and The UglyData is everywhere. It can be your biggest asset or your biggest pain. In this episode, Ryan and Steve walk us through the best strategies for collecting data from clients and leveraging it improve operations, sales, and profitability....more35minPlay
April 25, 2018#003 - Technology: Cutting Through the NoiseTechnology is changing more quickly today than ever before. This change is fantastic, but can be overwhelming. Ryan and Steve share their secrets and strategies to finding and implementing the best technology available to agents today....more32minPlay
April 25, 2018#002 - Blocking and Tackling: Operational FrameworksIt’s all about frameworks! Ryan and Steve have found that growth materializes quickly when agencies compartmentalize the components of their businesses and approach each with a fundamental framework to manage and measure new operations and technology. In this episode, The Digital Broker lays out a six-step framework that you can use today to begin implementing meaningful change at your agency....more31minPlay
April 25, 2018#001 - The Digital BrokerMeet the hosts of our new podcast, The Digital Broker. Steve Anderson and Ryan Deeds have teamed up with Indio to create the only podcast focused exclusively on insurance technology and operations. In episode 1, our hosts share a bit about their insurance backgrounds and operational expertise. Listen in to hear how these core tenets can be the biggest drivers of profitability at your agency....more17minPlay
FAQs about The Digital Broker Podcast:How many episodes does The Digital Broker Podcast have?The podcast currently has 110 episodes available.