The Digital Project Manager

By Galen LowBusiness Technology Education How To Careers

The Digital Project Manager episodes

March 11, 2025How to Create a Policy and Process for Ending Toxic Client Relationships
Dealing with a toxic client can drain your team, hurt your business, and feel impossible to escape. But what if the problem isn’t you—it’s them? If you’re stuck in a difficult client relationship and unsure what to do next, this episode is for you.
Host Galen Low is joined by agency expert Melissa Morris to discuss when and how to fire a client, along with strategies for protecting your team and business. Tune in to learn how to navigate tough client dynamics and set your agency up for success.
Resources from this episode:
Join DPM Membership
Subscribe to the newsletter to get our latest articles and podcasts
Connect with Melissa on LinkedIn
Check out Agency Authority
Book a free discovery call with Melissa
32 min
March 04, 2025Beyond Prompts: How to Use AI for Smarter Project Management
Generative AI is everywhere—transforming industries, dominating conversations, and yet, for many, it’s still just a tool for note-taking and meal planning. If you’re a project professional feeling stuck in a GenAI rut, this episode is for you.
Host Galen Low sits down with AI expert Kathleen Walch to explore how project managers can move beyond basic chatbot use, rethink their AI approach, and unlock new career opportunities. Tune in to discover what GenAI truly has to offer beyond prompt engineering.
Resources from this episode:
Join DPM Membership
Subscribe to the newsletter to get our latest articles and podcasts
Connect with Kathleen on LinkedIn
Check out The Project Management Institute and AI Today Podcast
41 min
February 25, 2025How to Build Impactful Rapport With Your Clients
Trust isn’t free—especially when you inherit a project that's completely off the rails. But instead of going in guns blazing, what if you could build trust with authenticity and strategic partnership?
Galen Low sits down with Melissa Morris, founder of Agency Authority, to discuss practical strategies for establishing trust, improving collaboration, and proving your value as a strategic partner. Whether you’re struggling with client rapport or looking to refine your approach, this conversation will give you the tools to strengthen relationships and keep your projects on track.
Resources from this episode:
Join DPM Membership
Subscribe to the newsletter to get our latest articles and podcasts
Connect with Melissa on LinkedIn
Check out Agency Authority
Book a free discovery call with Melissa
39 min
February 19, 2025How To Help Project Teams Embrace And Ace Project Presentations
Presentation day is here, and it’s not going smoothly—slides are being read off, demos are falling flat, and you’re winging it after forgetting your notes. Stakeholders are disengaged, but the project continues, and more presentations are ahead.
Galen Low chats with presentation expert Renaud Taburiaux about how project managers can help their teams deliver clear, impactful presentations without wasting time preparing. Tune in to learn how to frame your work for executives and ace your next presentation!

Resources from this episode:
Join DPM Membership
Subscribe to the newsletter to get our latest articles and podcasts
Connect with Renaud on LinkedIn
Check out Presentation Sprint
Presentation Sprint on Amazon
48 min
February 11, 2025The New Purpose of the PMO & Why Your Org Still Needs One
To some folks, a Project Management Office sounds like a stale concept more than a hotbed of innovation. But in a world where non-PM roles are increasingly expected to deliver projects and emerging tech is aggressively forcing us to change the way we work, the PMO may actually be the key to unlocking the future of project management.
Galen Low is joined by Olivia Montgomery (Associate Principal Analyst at Gartner), Bruno Morgante (Board Member at The PMO Leader), and Lauren Selley (Director of Program Management at Code and Theory) to delve into the challenges faced by PMOs, the importance of dynamic leadership, and the integration of innovative strategies like artificial intelligence to enhance project success.

Resources from this episode:
Join DPM Membership
Subscribe to the newsletter to get our latest articles and podcasts
Connect with Olivia, Bruno, & Lauren on LinkedIn
Check out Gartner, The PMO Leader, and Code and Theory
48 min
January 28, 2025Top Traits of High-Performing Project Managers & How to Cultivate Them
What sets top-tier project managers apart from everyone else? High-performance project management goes beyond mastering processes and tools; it involves cultivating a blend of adaptability, communication, leadership, and mindset.
Galen Low is joined by Ben Willmott—Founder of The PPM Academy—to explore the key traits that differentiate top-tier project managers from the rest.

Resources from this episode:
Join DPM Membership
Subscribe to the newsletter to get our latest articles and podcasts
Connect with Ben on LinkedIn
Check out The PPM Academy
39 min
January 21, 2025How To Transition From Project Management To Consulting (And Alternatives)
What do you do when you top out as a project manager? More and more Senior PMs are turning to coaching and consulting. But what's really driving that trend, and do PMs have what it takes to be an entrepreneur?
Galen Low is joined by Stephanie Best—Managing Director at Greannmhar—to delve into the transition from project management to consulting and how ageism and hustle culture are influencing such career choices.

Resources from this episode:
Join DPM Membership
Subscribe to the newsletter to get our latest articles and podcasts
Connect with Stephanie on LinkedIn
Check out Greannmhar
43 min
January 14, 2025How to Win at Your First 90 Days in a New PM Role
Starting a new role as a project manager can be both exhilarating and daunting, especially in today's unpredictable job market.
Galen Low is joined by Mukhtar Kadiri—Program Director, Career Coach, and PM Recruiter at WorkTipsPro—to share how to successfully navigate the initial phase of a new PM job.

Resources from this episode:
Join DPM Membership
Subscribe to the newsletter to get our latest articles and podcasts
Connect with Mukhtar on LinkedIn
Check out Mukhtar’s YouTube Channel: WorkTipsPro
46 min
December 17, 2024How to Get Your Team Out Of Process Documentation Hell Using AI & Automation
Your process documentation sucks. Don't worry — so do most people's. It's because it's tedious and manual to create and takes away from the fun parts of work. But wait — couldn't AI help?
Galen Low sat down with Alyson Caffrey (Co-founder of Operations Agency), Gray Mackenzie (Co-founder of ZenPilot), and Brian Kessman (Founder of Lodestar Agency Consulting) to explore whether a healthy culture of AI, automation, and iterative knowledge transfer can get your teams out of process documentation hell.

Resources from this episode:
Fill out our 2025 salary survey
Join DPM Membership
Subscribe to the newsletter to get our latest articles and podcasts
Connect with Alyson, Brian, and Gray on LinkedIn
Check out ZenPilot, Operations Agency, and Lodestar Agency Consulting
45 min
December 10, 2024How To Maintain The Strategic Vision At The Project Level
Getting teams to understand the vision for your project can feel like a game of telephone. Which could be fine... if that didn't lead to organizational chaos, project failure, and team frustration. So what's the solution?
Galen Low chats with Stephanie Best (Managing Director at Greannmhar Consulting) to talk best practices for how executives and project teams can avoid the miscommunications that dilute a project's purpose.

Resources from this episode:
Join DPM Membership
Subscribe to the newsletter to get our latest articles and podcasts
Connect with Stephanie on LinkedIn
Check out Greannmhar
39 min

About The Digital Project Manager

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The Digital Project Manager is the home of digital project management inspiration, how-to guides, tips, tricks, tools, funnies, and jobs. We provide project management guidance for the digital wild…