LIVE from: 2019 Hinman Dental Meeting

Doctor Flucke was born and raised in Kansas City. He received his Doctor of Dental Surgery degree from the University of Missouri – Kansas City in 1987. He has practiced in Lee’s Summit since 1989 and was pleased to open his new state of the art facility in 2007.

Dr. Flucke’s passion is technology and he is always looking for the latest development to benefit his patients. His knowledge on technology makes him a frequent lecturer at major dental educational events, contributing editor to dental publications, and an internationally recognized opinion leader.

Dr. Flucke enjoys spending time with his family, messing around with computers and techno stuff, and running. Check out his blog at http://blog.denticle.com.

Dental Consultant Connection Podcast Series

More About Lynne:http://dentalconsultantconnection.com/lynne-leggett/

As the Founder and CEO of Victory Dental Management LLC, Lynne has over 25 years of business experience in several different industries – dentistry, medical, pharmacy, sales, transportation, logistics, and project management. Using her diverse experience, she creates a unique plan for each client so that optimum results are achieved. 

Lynne has a fresh approach to coaching, as a seasoned basketball coach of middle school teams to AAU teams, she understands that having employees ≠ a team. Creating teams from employees is an essential part of how she works with clients. She teaches dentists and managers how to actually coach their team which transcends leadership in the dental practice. Before working on any process or system, there needs to be a true team working together. 

Sometimes dentists know what results they want in their practice, but they do not know how to get there. She explains what is needed so their goals are accomplished. Her passion is to help dental practices reach their full potential, increase their productivity and profitability while enabling them to deliver the best patient care and customer experience. She guides dentists and their teams to find ways to improve the business side of the practice.

More About Dental Consultant Connection: http://www.dentalconsultantconnection.com

Marketing Misconceptions with Alison & Christina…plus a plug about their new upcoming podcast!

More About Allison

Alison defected to GPM from the wide world of sports marketing. Forget the NBA; she earned her marketing MBA, which makes her an even more dangerous player in the dental marketing and dental consulting worlds. Alison’s highly strategic way of thinking, combined with her creative writing abilities, helped her quickly progress from a Project Manager into a veteran Account Executive.

Xaña has said she knew she found the right person for the job immediately after Alison left her initial job interview, primarily because there was an unmistakable “do the right thing” vibe that drives all of Alison’s decisions. Alison is always invested in her clients’ success. Alison isn’t quick to recommend something that just won’t work, proving you can’t go wrong by doing the right thing. Alison stands behind her work, and so do we.

When she isn’t hard at work in the office, you might find her in the line-up, facing off on the field hockey field or playing relationship mediator with her pets.

More About Christina:

Christina joined the team as an Account Executive after spending a decade of her career in pharmaceutical sales and as a physician liaison for the University of Pittsburgh Medical Center. If you want to know how to network your practice with other specialists and doctors in your area, she’s your go-to genius.

A natural born communicator, Christina’s degree in Business Management and Marketing makes her a perfect fit for our clients. She understands the role that sales plays in every part of the patient’s decision-making process and frequently coaches our clients on the language skills needed to turn a shopper into a lifelong patient and advocate for the practice.

Christina and her husband Matt are raising Skylar and William, spending most of their time involved in family activities – unless, of course, there’s a Penn State football game on TV. They are such ardent fans of Penn State football that they scheduled their wedding around the games. Now that’s a serious fan.

More About Golden Proportions Marketing: https://www.goldenproportions.com/

Dr. Paul L. Ouellette, DDS, MS, AFAAID is an AAO Certified Orthodontist, AAID credentialed implant dentist, educator, humanitarian, and author. Throughout his five-decade career, Dr. Ouellette has been a leading proponent of implementing cutting edge technology applications in dentistry. By embracing new technology, Dr. Ouellette aims to make dentistry and orthodontics more affordable and accessible for everyone.

Over the past several years Dr. O has been leveraging technological innovation to improve adjunctive orthodontics and implant dentistry. He is confident that the future of orthodontics and dentistry will be defined by 3D technology. His passion for technology and implant dentistry led Dr. O to develop his own Temporary Anchor Device (TAD) Implant technology – TADplants. TADplants, like mini dental implants, may last ten years or more and are an affordable provisional implant option. TADplants also play an important role in pediatric dentistry where immature patients are not yet candidates for permanent implants.

Dr. O brings his passion, knowledge and experience to his speaking engagements. He has been an Associate Professor and the first Clinical Director at the Georgia School of Orthodontics and a clinical instructor at Jacksonville School of Orthodontics.

Dr. O is also the founding principal of DentalSpecialists.com – an organization that provides 3D CBCT multi-specialty dentistry to Central Florida. Along with his two sons, Dr. O co-authored a 750 page iPad book on 3D Dentistry, developed the popular BracesHelp iPhone app, and built the Earn Your Smile voucher program to reduce the financial burden of orthodontic work for those in need. He has received accolades from industry professionals for his vast knowledge of interdisciplinary orthodontics, implant dentistry and multi-specialty practice management.

GET IN TOUCH

To get in touch with Dr. Ouellette, you can email him at: [email protected]. You can also call him at 404 983 2300.

BE SURE TO CHECK OUT: https://tadplant.com/

Strategies for the Startup & Seasoned Podcast Series.

Mary is the founder of The Dental Business, Bites and

Business and Legacy Dental Coach. She is the Author of “The Dental

Business; a Blueprint for Success” a book written for Dental Practice

owners and managers. Mary has penned articles for multiple publications and

blogs. She has been the featured guest on Dental Podcasts and webinars.

Bites and Business is an Educational Event for dental

professionals.  A panel of industry

experts offer advice on the latest in dentistry and answer questions of

attendees. The events offer CE, great food and high value content. Bites and

Business events are held in cities throughout the country. Reach out directly

to Mary if you would like to explore the possibility of having a Bites and

Business event in your city.

Mary is a member of the Academy of Dental Management

Consultants and the American Academy of Dental Office Managers.

She has served the dental industry for more than thirty

years. Her experience in both Clinical and Managerial roles in dental

practices, she has a great understanding of the dynamics required to help

employees become a TEAM.  She understands

the dental business and has seen the role management style plays in practice

culture.

Mary’s clients see results quickly.  Every management program is customized to

addresses urgent concerns first.  She

strives to see her clients have successful practices, enjoy going to work each

day, and have worry-free time away from the office.

Launching this week!  

“Legacy Dental Coach”

Legacy Dental Coach materialized

from a need Mary realized while working with clients through the transition of

their practice. Unfortunately, most dental practice owners wait too long to

begin preparing  for the eventual sale of

their practice. The results are disappointing offers to purchase, and less

control than they would like over how their practice transitions.

With the knowledge gleamed

through many years of practice management and transition consulting, Mary knows

what decisions need to be made and when. She know exactly what to do to protect

the value of a Dental practice.

Mary’s websites are www.thedentalbusiness.com

www.bitesandbusiness.com

and coming soon – www.legacydentalcoach.com

Strategies for the Startup & Seasoned Podcast Series.

Dianne Glasscoe Watterson, RDH, BS, MBA has more than four decades in dentistry. Her business, Watterson Speaking/Consulting LLC, is based in Lexington, NC. Since 1997, Dianne has been published extensively, including authoring two monthly columns in national dental publications- one in Dental Economics called “Practice Wisdom” and the other in RDH called “Staff Rx.”

Dianne is a well-known provider of continuing education for dental professionals and has presented for associations and major dental meetings across the US. In addition to serving on the editorial board of RDH magazine, Dianne is a co-author of Foundations of Periodontics for the Dental Hygienist, a text used in many hygiene programs. She has published three books: Manage Your Practice Well; The Consummate Dental Hygienist; and Real World Dental Hygiene which won an Apex Award for publication excellence.

Dianne was honored by Dentsply as a “Distinguished Dental Professional” in 2005. Also, Dianne was honored by Colgate in 2009 and 2010 as a “Key Opinion Leader” and serves on their Oral Health Advisory Board. Dianne has been chosen as a Leader in Consulting/Speaking by Dentistry Today every year since 2006.

In addition to being a former faculty member in the dental hygiene program at Guilford Technical Community College, she is a member of Christian Medical/Dental Association, American Association of Dental Office Managers, American Academy of Dental Hygiene, and American Dental Hygienist Association. Dianne and her husband, Dave, live in Lexington, NC and have 4 grown sons and 7 grandchildren.

Learn more about Dianne at: http://dentalconsultantconnection.com/dianne-glasscoe-watterson/

Cory Pinegar is an experienced Chief Executive Officer with a demonstrated history of working in the telecommunications industry. Cory is a strong business development professional currently finishing a Bachelor’s Degree focused in Economics, Business from Brigham Young University.

Securely Connect

We securely connect to your practice management software to see when you have empty chairs.

Pull Recare List

We’ll pull your list of overdue patients directly from your practice management software.

Call After-Hours

We place calls directly from your office’s phone number to your overdue patients when they are most likely to be home

Schedule Appointments

Our Hygiene Coordinators will schedule appointments right back into your practice management software.

Send Calling Report

You will receive a report on not only patients scheduled, but also those who did not schedule and why.

Increase Production

Rest assured knowing that your patients are not slipping out the back door.

Learn More About CallForce: www.getcallforce.com

Strategies for the Startup & Seasoned Podcast Series.

Most healthcare professionals live in fear of litigation but few worry about going to prison. Dr. Shelburne became aware that he was a target of an investigation when the FBI broke down the back door of his office and confiscated all his business and dental records.

Over the course of the next 3 years no aspect of his life was left unexamined. Roy was found guilty of healthcare fraud, racketeering, money laundering in March of 2008. He was sentenced to 24 months in Federal Prison and was ordered to pay fines and restitution. Roy is presently serving a 3-year period of supervised probation.

During the investigation, as well as in the preparation for and during the trial, it became apparent that his records, billing, and coding systems were faulty. The Court stated that this decision was to send a message to the healthcare community and Dr. Shelburne has taken that statement literally.

Dr. Shelburne has now focused his efforts toward the education of others to prevent the same from happening to them. His message is that it is possible to implement systems that can form a defensive approach. If you choose to ignore the possible deficiencies in your systems, you could be placing your practice at risk.

Contact: [email protected]

More About Susan….

Susan began her career in dentistry as a dental assistant in her father’s practice in CT, and worked over 20 years as a dental hygienist before becoming a dental coach for the past 11 years.  As the founder of Dental Coaches, Susan and her team of experts work with dentists across the country to grow their practices.  She believes strongly in training team members as patient advocates while helping patients reach a collaborative agreement in getting healthy. 

She works with staff on communicating the value and benefits that dentistry can provide, helping the patient to fit the care into their budget, and marketing efforts to attract the type of patients who want great dental care.

Learn more about Susan: https://dentalcoaches.com/

More About David….

Contact: [email protected]

David Harris is a licensed private investigator, with a graduate business degree and a professional accounting designation. He is the President of Prosperident, the only company in North America specializing in the detection, investigation and remediation of embezzlements committed against dentists.

Over his twenty years in practice, David has been involved in the investigation of hundreds of thefts and has frequently had the pleasure of hearing cell doors slam shut on perpetrators.

David has lectured at several universities in the faculties of dentistry, business and law. He is also a member of the Academy of Dental Management Consultants.

Frequently quoted in literature, he has been referred to as “The Dental Fraud Guru”.

David has spoken at regional, national and international dental conferences on the subject of frauds committed against dentists. He is a highly entertaining and engaging speaker who draws on a vast amount of experience in his field.