More About Shelley….

Today’s practice owner faces challenges in unifying the dental team and elevating communications to reduce conflict and increase profitability. Shelley believes we can each be the designer of our own experience. Her presentations clarify the strategies and systems that maximize the team approach, where each team member thinks and communicates as a leader. Organizing teams, implementing systems, and achieving goals are part of the overall solutions she provides for creating peaceful, productive and profitable teams.

Shelley has over 30 years’ experience in managing dental practices. The knowledge and skills gained through hands-on experience have shaped her current success as a practice management speaker and consultant.

Shelley is a member of the Academy of Dental Management Consultants, Speaking Consulting Network, Dental Speakers Bureau, Directory of Dental Speakers, Dental Consultant Connection, and American Association of Dental Office Managers. She is a program advisor for Care Credit and is certified by Bent Ericksen as an HR employment compliance consultant. She is also a graduate of The Consulting U, a highly respected masters training program for dental practice management consultants.

Learn More about Shelley at: http://dentalconsultantconnection.com/shelley-renee/

More About Kristine….

Kristine’s career went from dental hygienist, board examiner and educational manager for a global Fortune 500 company to practice management consultant and industry leader in business development. She provides C-suite and business advisory services to dental groups and single offices seeking to transform operations, spur growth, and deliver results through decisive action. She thrives with boosting revenue, streamlining operations, team development, and leading by key performance indicators. She is widely respected and recognized for my ability to drive profitability and maximizing the organization’s value.

As a forward-thinking leader, she reached over 60,000 readers monthly as the RDH eVillage Editorial Director. (PennWell Corporation) Kristine is the author of Demystifying Smiles: Strategies for the Dental Team authored a chapter in the textbook, Mosby’s Dental Hygiene: Concepts, Cases, and Competencies, 2nd Edition as well as 100’s of articles, CE programs, and blogs.

Kristine completed the training developed by Laura Crawshaw, Ph.D., author of Taming the Abrasive Manager and founder of the Boss Whispering Institute® and is authorized to conduct training seminars and coaching to organizations and work-based teams with the Boss Whispering curriculum.

She has presented at conferences such as GNYM, YDC, ADHA, IFDH, Under One Roof, AACD and Sirona World.

Learn more about Kristine and how she can help at: http://dentalconsultantconnection.com/kristine-berry/

More About Christine….

Christine Taxin – Medical to dental cross-code billing, administrative systems, internal and external marketing and financial planning.

With over 20 years of experience in the dental and medical fields, Christine Taxin’s passion is improving practice performance and increasing profitability through communication, team training, and goal setting. Her workshop and lecture attendees benefit from her expertise in medical to dental cross-code billing, administrative systems, internal and external marketing and financial planning.

Prior to starting her own management consulting company, Christine worked for a large New York City hospital as administrator of a critical department, managed an extensive practice and worked with Coaching Solutions and Dynamic Administrators consulting companies. She has trained in management at LVI and is a proud member of Coach Training Alliance, Speaking Consulting Network and Career Flow Facilitator.

Christine stays at the forefront of dentistry. She sits on the Board of the National Dental EDI Council Foundation, and is a founding member of the American Academy of Oral Systemic Health. Christine is currently a guest speaker for Henry Schein, Patterson Dental, Sirona Dental Systems and Goetze Dental. She presents for the American Association of Dental Office Managers, Pennwells Professional Dental Assisting and the New York Academy of General Dentistry. She is also an adjunct instructor at NYU College of Dentistry and teaches in the residency programs at Maimonides Medical Center and Jamaica Hospital.

You can find out more about Christine at: http://dentalconsultantconnection.com/christine-taxin/

More About Lynne….

As the Founder and CEO of Victory Dental Management, Lynne Leggett’s diverse experience enables her to have a unique perspective on dentistry and all of its varied components. Lynne has over 25 years of business experience in several industries, including: dentistry, medical, pharmacy, sales, transportation, logistics, and project management.

Lynne received her BS in Business Administration from Mary Washington College with a concentration in Management, Marketing, and Pre-Law. After realizing a passion for the business of dentistry, Lynne became an active, lifetime member of AADOM and received her Fellowship in 2011. In 2014 she was honored with membership in ADMC and in 2015 membership in SCN.

Lynne frequently writes for DenitstriyIQ.com, DeWLife, Dental Products Report.com, multiple state association newsletters, The Observer, and Trojan Today.

As a seasoned basketball coach, Lynne loves to help and encourage others. Sometimes dentists know what results they want in their practice, but they do not know how to get there. She explains what is needed so their goals are accomplished.

Learn more about Lynne:

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More About Leslie….

Leslie Canham is a speaker and consultant specializing in Infection Control, OSHA Compliance, Dental Practice Act, HIPAA regulations, and a variety of subjects surrounding accommodating and treating special needs patients and patients living with HIV/Aids. Leslie is a Certified Speaking Professional and lectures nationally and internationally. For the 8th year in a row, she has been listed as a “Leader in Consulting” by Dentistry Today.

With over 45 years of experience, Leslie provides in-office training, audits, mock-inspections, consulting, and webinars. Leslie is frequently called upon to investigate breaches in dental settings for governmental agencies and the private sector. She is authorized by the Department of Labor as an OSHA Outreach Trainer and is a recognized continuing education provider by the Academy of General Dentistry (PACE) and the California Dental Board.

She is an active member of OSAP, the Speaking Consulting Network, American Dental Assistants Association, the California Dental Association, California Association of Dental Assistant Teachers, AADOM, and the National Speakers Association.

You can find out more about Leslie at: http://dentalconsultantconnection.com/leslie-canham/

More About Minal….

Minal Sampat, RDH is a practicing dental hygienist, national speaker, marketing consultant and owner of Growth Management Marketing, LLC. Although born in India, Minal spent most of her childhood living in the U.S. Virgin Islands, and attended Rutgers University in New Jersey, where she discovered her passion for dentistry. As a sought-after national speaker, Minal uses her unique experiences to draw in the audience and weave amusing stories and cutting-edge marketing tips for a thoroughly engaging presentation.

Through her business, Minal offers both in-office and virtual marketing consultations to streamline practice marketing, create patient-centric marketing plans, educate on trends, and provide the resources to make it all happen. Minal also offers social media and marketing training via exclusive workshops to coach and empower team members to manage all marketing and grow your business!

Dental Marketing Branding and Customized Marketing CampaignsContact: [email protected]

More About Robin..

Robin Morrison’s passion for dentistry and health care, combined with her entrepreneurial spirit, lead her to become the founder of two successful companies. She is the president of RLM Healthcare Marketing & Consulting, Inc., founded in 1997, and Dental Consultant Connection, founded in 2011.Robin began her career in dentistry in 1981, working in an exceptional dental practice as an office administrator and marketing director. In 1997, she began to live her dream and launched her first business, RLM Healthcare Marketing & Consulting.

As many entrepreneurs do, Robin recognized more business opportunities and needs, and couldn’t resist launching her second business, Dental Consultant Connection (DCC). DCC connects dental consultants and dentists to ensure the practice selects the right consultant to fit their needs. DCC has formed a “dream team” of 35 brilliant dental consultants who specialize in niche areas of dentistry.   http://www.dentalconsultantconnection.com

In 2012, Robin teamed up with Linda Miles to form Oral Cancer Cause, Inc. (OCC), a Florida not for profit corporation. As founders of OCC and partners in additional dental projects, Robin and Linda have worked tirelessly to form an organization that financially assists oral cancer patients and their families during their treatment, while creating awareness about oral cancer.

OCC was founded in memory of Robin’s brother, Mike Collins and Linda’s sister-in-law, Charlotte Estep, both who lost their battles with oral cancer. www.oralcancercause.org

Robin is a member of the Academy of Dental Management Consultants (ADMC), the Speaking Consulting Network (SCN) and a lifetime member of the American Association of Dental Office Managers (AADOM).

www.mypracticemarketer.com www.mybusinessmarketer.com

Marketing Services:Robin Morrison and her team of consultants, writers and graphic designers will work hands-on with you to help you look your best to potential patients, clients, and members. RLM will custom design everything to help you achieve your marketing goals.

Jeff Henderson joined Utah Valley Dental Lab as Director of Lab Operations in 2006. Jeff began his dental technology career at Sunrise Dental Ceramics in Las Vegas, NV, while still in high school and has been in the lab business for over 30 years.

In 1984 Jeff was promoted to COO of Sunrise Dental. Under his leadership, the Lab grew from 5 techs to 23 techs by 1993. Jeff has invested considerably in his training and education over the years, attending courses provided by Kois & Spear, Las Vegas Institute, Orognatic Bioesthetics, John Kois, Jeff Burns, and many others. He remains an OBI faculty member to this day.

In 1994 Jeff left Sunrise and started Precision Dental Ceramics in Montana. He grew significantly again, from 2 techs to 14 by 1996. He sold his interest in the business in 2002 and again ventured out to start a new lab, Aesthetic Dental Design. This new lab was molded to be a “high end” cosmetic lab, specializing in full mouth restoration. Jeff was very successful with his latest venture before merging his operation with UVDL in September 2006.

This episode is brought to you by TSYS. 

Excited to share that the TSYS team is making available a $300 Activation Credit for the listeners of this podcast!

To take advantage of this great promotion click here:

http://bit.ly/TSYSActivationCreditPromo

 TSYS® is one of the nation’s leading providers of payment processing services and CE Exchange’s endorsed payment processing provider. Committed to providing state-of-the-art payment technology and data security, TSYS offers innovative solutions to satisfy the needs and demands of your medical providers, including:

Acceptance of all major credit and debit card brands

Payment plans for patients who need more time

Quick and easy patient payments on your practice’s website

Automatically posting payments to your practice management system

A secure payment processing gateway

©2018 Total System Services, Inc. TSYS® is a federally registered service mark of Total System Services, Inc.® All rights reserved. *stat disclaimer here. TS7901

This episode is sponsored by TSYS. 

The TSYS team is making available a $300 Activation Credit for the listeners of this podcast!

To take advantage of this great promotion click here:

http://bit.ly/TSYSActivationCreditPromo

In this episode, I got the opportunity to spend time with:

Matt McCammon-General Manager of TSYS Health Division

Michelle Dowling-Relationship Manager-Health Division

Rob Carpenter-National Account Manager

TSYS® is one of the nation’s leading providers of payment processing services and CE Exchange’s endorsed payment processing provider. Committed to providing state-of-the-art payment technology and data security, TSYS offers innovative solutions to satisfy the needs and demands of your medical providers, including:

Acceptance of all major credit and debit card brands

Payment plans for patients who need more time

Quick and easy patient payments on your practice’s website

Automatically posting payments to your practice management system

A secure payment processing gateway

©2018 Total System Services, Inc. TSYS® is a federally registered service mark of Total System Services, Inc.® All rights reserved. *stat disclaimer here. TS7901

Dr. Charles C. Cooper is a highly acclaimed celebrity cosmetic dentist who focuses on functional, appearance-related conditions and cosmetic solutions for patients seeking total oral health. In 2008, Dr. Cooper sold his practice of over 20 years and joined Dr. Debra Gray King at the Atlanta Center for Cosmetic Dentistry, making it the only cosmetic dentistry practice in the country with two dentists accredited by the American Academy of Cosmetic Dentistry.

He received a B.A. with honors in Science Education at Mississippi State University, a Doctor of Medical Dentistry degree at the University of Mississippi School of Dentistry, and performed a General Practice Residency Program at the Medical College of Georgia School of Dentistry.

He has earned his accreditation with the American Academy of Cosmetic Dentistry, which is the highest level of achievement in the cosmetic dental arena, is a lifetime qualified member of the Crown Council, and is a clinical instructor at Dr. David Hornbrook’s Functional Aesthetics Program. Dr. Cooper is also of a member of the Academy of General Dentistry, the Georgia Dental Association, the Georgia Academy of Cosmetic Dentistry, and the American Dental Association.

While furthering his knowledge of dentistry through hundreds of hours of continuing education classes, he has lectured not only in the dental field, but was selected as a presenter at the coveted Georgia Oglethorpe Awards Session, which is Georgia’s highest level of recognition for organizational performance excellence.

Dr. Cooper enjoys spending time with his family, especially in the outdoors, and giving back to the community. He’s taken multiple humanitarian trips—most recently to the Dominican Republic— where he provides dental services to those in need. In March, he co-chaired the 29th annual Atlanta Charity Clays event, which has raised over 22 million dollars for children’s charities since its inception. Every year, Dr. Cooper and the ACCD team participate in Crown Council’s Smiles for Life, where 100% of whitening proceeds go directly towards a local charity. Dr. Cooper feels fortunate he’s able to use his talents and skills for the betterment of others.