The DM Podcast

“When you make things easier for patients, you establish a very competitive edge in your business,” says Dr. Christy Fortney, an orthodontist based in Southern California. As a patient-focused practitioner, Fortney is committed to providing the best possible patient experience. But what else convinced her to go full on with Dental Monitoring? The pandemic, for one, but also the capacity to "see" more patients, more often. There is a real limit to how many patients you can see physically in the office, but that number drastically increases when you switch to virtual appointments, resulting in more convenience for patients as well as a thriving business. Integrating DM and Gaidge has been "one of the best decisions" Dr. Fortney's made for her orthodontic practice. As a supplement to this episode, watch Dr. Fortney's presentation on these two technologies: https://academy.dental-monitoring.com/go-further/control-the-numbers

In this episode, Dr. Murtuza Hasnaini discusses his experience of remote monitoring and management of patient treatment. The secret? A paradigm shift is required. But once he and his team got onboard, that shift brought major benefits for everyone: doctor, team and patients. We're talking automation, delegation, efficiency and satisfaction.
So sit back, relax, and enjoy the show! And make sure to listen all the way through...

Timestamps below:

00:04:35 - In Dr. Hasnaini's experience, what were the early drivers and challenges of integrating remote monitoring?

00:07:28 - The journey of patient undergoing Invisalign treatment with remote monitoring

00:09:35 - How receptive are patients to this new technology?

00:10:54 - What is the impact of Dental Monitoring on patients' compliance?

00:13:50 - What is the journey of patient undergoing traditional braces treatment with remote monitoring?

00:15:25 - How much time is Dr. Murtuza saving in his practice thanks to Dental Monitoring?

00:23:58 - The importance of delegation to increase practice efficiency

"20 seconds on DM tells me more about a patient than a static image I see during a visit,” explains Dr. John White, of Smiles by White (Northfield, OH). Initially, Dr. White decided to implement DM in his practice simply to improve quality of care through the remote monitoring of treatment in between in-office appointments. And he has not been disappointed on that front. However, part of what's kept him invested in DM's services came as a pleasant (and convincing) surprise: lower overhead costs and significant time saving per case. Higher quality care, lower overhead, and time to relax at the end of the day?
If these advantages pique your interest, sit back, relax and press play to listen to this episode of The Perfect Bite.

In this episode, we speak with Dr. Martina Hodgson and her team, Tracie (TC) and Jess (Lead Ninja), about their experience of overcoming the challenges of building and expanding a thriving business. More specifically they touch on the following topics: Building a team that works together in synergy, implementing new workflows; and re-inventing the patient journey. To learn more about enhancing your current practice and converting patients online, through digital marketing and virtual consultations, whether you’re a practice owner, associate, or staff member, tune in to this episode.

Timestamps below:
00:03:13 - Martina's message to all women in dentistry suffering from the imposter syndrome and the working mother guilt

00:07:18 - Martina's tips on acquiring new patients through digital marketing

00:11:12 - The role of the "lead ninja"

00:13:21 - Treatment coordinator tips on how to build rapport and increase the conversion rate

00:19:25 - A message to the dental professionals hesitant to delegate and the staff members lacking confidence in taking part in the patient conversion journey

00:22:06 - Can a TC be better than a dentist in converting patients?

00:23:53 - A recap of the whole patient journey and the teamwork

In this episode, Dr. Alex Waldman, of Waldman Orthodontics in Beverly Hills, CA, identifies the Virtual Practice as his new reality. Discover why as we explore today’s new technologies as well as the origins of American orthodontics and early innovators like Edward H. Angle. Take in Dr. Waldman's perspective on how innovation allows doctors to create seamless workflows that benefit practice teams as well as patients. 
Welcome to the orthodontic revolution.

"Using the remote systems available now, I have a lot more time to think, diagnose, plan and monitor treatment progress. And that’s what makes all the difference," says Dr. Owen Crotty, a specialist orthodontist with 25 years of experience. Dr. Crotty, who has two successful dental practices in Cork, Ireland, went down the digital route in the early 2000’s, seeking to evolve and improve the patient journey. In this episode, Dr. Crotty shares his experiences, insights and aims. He ultimately addresses how to evolve your practice with remote solutions, all while enhancing the patient experience and becoming more profitable. It's a win all around!

Timestamps below:
00:03:08 - The importance of working out your Unique Value Proposition in the rapidly changing landscape of orthodontics

00:05:08 - Dr. Crotty talks about how the concept of remote monitoring helped him evolve his practice

00:12:18 - Dr. Crotty's view on automation and the relationship between humans and machines

00:16:47 - How the role of the TC changed in the context of virtual consultaitons

00:22:40 - Dr. Cortty's view on the role of technology in establishing a competitive edge

In this episode, Dr. Melissa Farrow, of Farrow & Dewbre Orthodontics in Oklahoma, takes us through her journey of adopting Dental Monitoring’s remote monitoring solution. As with other promising new technology that has shown up on the market, Dr. Farrow approached this innovation with skepticism, asking herself questions like: Can I maintain the same quality of treatment with fewer physical appointments? How will that affect my relationship with patients? How much can I rely on the quality of the pictures? What's the ROI?

If you're asking yourself the same questions, tune into this episode for some answers.

In this episode, Dr. Guy Deeming talks about emerging dentistry trends in a post-Covid world. More specifically, he shares his views on "blind orthodontics;" the new consumer behaviour shift, the hype around "digital dentistry" and teledentistry; and how integrating AI into your practice can make a difference.

Timestamps below.

• 00:03:05 - Dr. Deeming's view on the importance of adapting to the evolving consumer behaviour 
• 00:05:13 - The importance of accelerating the rate of change in dentistry and learn to fail fast rather than wait for perfection
• 00:12:17 - How to find the right balance between quality and convenience in orthodontic treatments?
• 00:14:14 - How can technology help orthodontists deliver a high-quality treatment combined with a great patient experience?
• 00:26:30 - Dr. Deeming's experience with Simelmate for virtual consultations
• 00:33:45 - what is Dr. Deeming's Unique Selling Proposition?
• 00:35:57 - What was the last inspirational book that Dr. Deeming read?