The Drop In CEO
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The Drop In CEO episodes

  • Kate Bradley Chernis: How Technology Can Help You Build Better Customer Relationships

    On today’s episode Kate Bradley Chernis shares how A.I. is helping brands improve brand messaging and accelerate relationships with customers online. Listen in as Deborah and Kate discuss how Kate’s team uses tech to nurture customers, improve sales conversations, and build team culture while helping their customers perform better on social media.

    Kate Bradley Chernis is the Founder & CEO of Lately A.I. that learns which words will get you the most engagement and turns video, audio and text into dozens of social posts containing those words.

    As a former rock 'n' roll dj, Kate served 20 million listeners as Music Director and on-air host at Sirius/XM. Shes also an award-winning radio producer, engineer and voice talent with 25 years of national broadcast communications, brand-building, sales and marketing expertise. What she learned in radio about the neuroscience of music helps fuel Lately's artificial intelligence.

    Prior to founding Lately, Kate also owned a marketing agency which got Walmart a 130% ROI, YoY for three years.

    In addition, Kate's appeared as a guest speaker on hundreds of sales, marketing and entrepreneurial podcasts and has led presentations for Walmart, National Disability Institute, IRS, United Way Worldwide, SaaStr, SXSW, Content Marketing Institute, HubSpot, Harvard University, Columbia University, NYU and others.

     

    You can learn more about Kate's organization in the following ways:

    https://www.joinclubhouse.com/@kately

    https://www.facebook.com/LatelyAI

    https://twitter.com/LatelyAI

    https://twitter.com/LatelyAIKately

    https://www.linkedin.com/company/latelyai

    https://www.linkedin.com/in/katebradley/

    https://www.youtube.com/LatelyAI

    https://www.tiktok.com/@latelyai

    https://www.tiktok.com/@katebradleychernis

    https://www.instagram.com/latelyai/

    https://www.instagram.com/katebradleychernis/

    www.lately.ai

     

    Create a personal career strategy that develops the leadership and communication skills you need to assess challenges, showcase your skills, and demonstrate your ability to be a C-Suite Leader. Learn more about the C-Suite Academy here: https://bit.ly/csawaitlist22

     

    See omnystudio.com/listener for privacy information.

    35 min
  • Dr. Natanya Wachtel: Using Customer-Centric Psychology to Strengthen Your Value Proposition

    On today’s episode Dr. Natanya Wachtel shares how understanding human behavior can close the gaps in customer communication and improve your brand message. Listen in as Deborah and Natanya discuss the importance of authenticity in branding, how to find weak links and make them stronger, and the role your team plays in identifying gaps and how to empower them to do more.

     

    Innovative, tech-powered wellness solutions for chronic disease management at pharmaceutical companies, included launching some of the first, award-winning personalized CRM programs and earliest inclusions of behavioral psychology into pharmaceutical marketing. She is a featured speaker and mentor within her industry, and has been featured in the press including Forbes, Advertising Age and MM&M magazine.

    In 2008, Dr. Wachtel founded New Solutions Factory, a specialized consulting consortium of behavioral science marketing and healthcare analytics experts. In this position, she creatively partners with health and wellness brands to help them understand, manage and solve modern business challenges with a blend of customer-centric psychology, actionable behavioral models and technical innovation. Dr. Wachtel’s expertise includes omnichannel customer engagement, branding, marketing, predictive analytics, customer relationship management, multi-channel and omnichannel ecosystem design, behavior modeling, market research and assessing behavioral-driven triggers.
    As the New Solutions Factory’s founder and managing partner, Dr. Wachtel and her teams are responsible for leading team assignments, strategy design, market research, measurement planning and advising clients in the development of multi-channel segmented CRM programs to effectively drive marketing results with her clients, which include Novartis, J&J, Pfizer, GSK, and several wellness and health technology firms.


    Since its formation, The New Solutions Network has expanded to include HealthEd Princeton, a health education strategy and health gaming experience design firm and Insights by Demand, a customer-centric research and real-world-data analytics consultancy.

    A big part of Dr. Wachtel’s focus is giving back to others. She currently sits on the board of Women Who Create, NYC non-profit mentor and scholarship organization for women of color and Inspiring My Generation, a non-profit organization supporting youth mental wellness. Dr. Wachtel also volunteers to support K-12 STEAM curriculum for underserved youth for CreateIt labs, a non-profit maker space and full-scale product development facility.

    She has donated 11 university scholarships to date, to young people across many disciplines and hopes to be able to continue to support others in the future by giving back and getting corporations to also help support in those charitable efforts via Women Who Create.
    Since 2021, Dr. Wachtel has served as the chief community officer with evrmore, an EmpathyAI™-powered mindtech start-up company that utilizes the science of empathy, humanistic psychology, and artificial intelligence to provide an inclusive betterment platform for young people to develop transferable core skills and social mobility. In the coming years, she intends to make the brand available to as many people who can use it as possible. Additionally, Dr. Wachtel aims to have their platform covered by all major health plans.

    Natanya Wachtel, PhD, has been included in several Marquis Who’s Who awards, including a humanitarian award in 2022. All individuals profiled are selected on the basis of current reference value. Factors such as position, noteworthy accomplishments, visibility, and prominence in a field are all taken into account during the selection process as well as her philanthropic efforts.

    Natanya Wachtel, PhD, was inspired early on by her mother, who was an immigrant turned global corporate executive and always made time to do good and give back to her community. Living and traveling around the globe while growing up, Ms. Wachtel saw firsthand the impact that wealth and health care disparities had on people and became determined to do something that would make a difference. She has her doctorate in behavioral psychology, and several certifications as a health and wellness coach.

     

    You can learn more about Natanya’s organization in the following ways:

    https://newsolutionsnetwork.com/

    https://www.evrmore.io/

     

     

    Create a personal career strategy that develops the leadership and communication skills you need to assess challenges, showcase your skills, and demonstrate your ability to be a C-Suite Leader. Learn more about the C-Suite Academy here: https://bit.ly/csawaitlist22

    See omnystudio.com/listener for privacy information.

    33 min
  • Dr. Hoby Wedler: Creating Better Customer Experiences Using the Five Senses

    On today’s episode Dr. Hoby Wedler discusses the impact of the five senses on how we experience and remember the people and products we interact with. Listen in as Deborah and Hoby explore how Hoby created a unique perspective of flavors by learning to cook as a child experiencing blindness. He also shares how he uses that perspective to teach others how to create sensory experiences that are memorable while keeping an open mind to new opportunities.

     

    Dr. Hoby Wedler is an insightful, disarming, and passionate thinker who loves to bring people together to help them see new possibilities. With the heart of a teacher, Hoby helps turn your dreams into realities. Hoby has been completely blind since birth. He is a scientist, an entrepreneur, a sensory expert, and is driven by his passion for innovative, creative, and insightful thinking. Hoby is remarkably tuned into his surroundings and has frequently chosen to walk the unbeaten paths in life over known territories. In 2016, Hoby earned his Ph.D. in organic chemistry from UC Davis. His fearlessness is infectious, and he has actively paved the way for others to join him in his quest to follow passions regardless of the challenges that lie ahead.

     

    In 2011, Hoby founded a non-profit organization to lead annual chemistry camps for blind and visually impaired students throughout North America. In the same year, he began opening doors to the world of wine aromas by developing Tasting in the Dark, a truly blindfolded wine experience, in collaboration with the Francis Ford Coppola Winery. He has since expanded the program to a global market in a variety of industries and special projects. Over the years, Hoby has become a motivational speaker, a mentor, and an educator. He is also committed to making the world an inclusive, equitable, and accessible place for everyone.

     

    In his work, you will find a unique trilogy between sensory awareness, scientific knowledge, and a love for sharing his insights. Numerous people and organizations have recognized Hoby’s work over the years.

     

    To name a few, President Barack Obama recognized Hoby by naming him a Champion of Change for enhancing employment and education opportunities for people with disabilities. Also, Forbes Media named Hoby as a leader in food and drink in their 30 under 30 annual publication. Hoby’s dedicated to impacting everyone he works with by unlocking doors, overcoming challenges, increasing awareness, and expanding their horizons.

     

    You can connect with Dr. Wedler here: https://www.linkedin.com/in/hobywedler/

    Create a personal career strategy that develops the leadership and communication skills you need to assess challenges, showcase your skills, and demonstrate your ability to be a C-Suite Leader. Learn more about the C-Suite Academy here: https://bit.ly/csawaitlist22

    See omnystudio.com/listener for privacy information.

    33 min
  • Michael Tanner: Measuring the Metrics of Leadership

    On today’s episode Michael Tanner shares how leadership development can be measured and maintained by organizations to create lasting change and growth. Listen in as Deborah and Michael discuss how his military experience impacted his ability to facilitate young leaders, how transformation can be measured within a team as well as an individual, and central question every young leader should be willing to ask.

     

    Michael Tanner is a leadership veteran with more than 29 years of highly engaged and practical experience. Through successful leadership positions of increasing scope, ranging from the U.S. Marine Corps infantry to C-suite executive, Michael is constantly increasing his knowledge and experience as a leadership practitioner. Michael earned a bachelor’s degree in computer science and a master’s degree in leadership. He prides himself on leveraging his unique combination of education, skills, and experience to harness the greatness within his clients and unleash the possibilities of their leadership potential.

    Michael believes that leadership should positively impact lives, not just business results. He is dedicated to being the servant leadership coach that equips all leaders to impact the lives of those they lead.

     

    You can connect with Earl in the following ways:

    Website: credibleleaders.com

    Linkedin: https://www.linkedin.com/in/1tanner/

     

    Create a personal career strategy that develops the leadership and communication skills you need to assess challenges, showcase your skills, and demonstrate your ability to be a C-Suite Leader. Learn more about the C-Suite Academy here: https://bit.ly/csawaitlist22

    See omnystudio.com/listener for privacy information.

    30 min
  • Earl Breon: How to Successfully Promote Leaders from Within

    On today’s episode Earl Breon discusses how his experience in the military helped him recognize the need for foundational leadership training within corporate organizations. Listen in as Deborah and Earl discuss why internal promotions sometimes struggle, the lack of training in corporate settings for leadership basics, and how to support your emerging leaders to increase employee retention and create high performing teams.

     

    Earl was raised in the Smoky Mountains of NE Tennessee and is a lover of all things leadership and history related. His view is that if you know your history you know your future.

     

    Earl is also a master storyteller and whether it is coaching, mentoring, or speaking he likes to use stories from history to convey his concepts. He has turned this passion into a successful podcast titled

    The Responsible Leadership Podcast

    where he has interviewed guests with a wide array of backgrounds to include U.S. Ambassador Scott Gration, Howard J. Ross, and former Vietnam POW Col. Leon "Lee" Ellis.

     

    It is Earl's passion for history, leadership, and storytelling that has guided his life's journey. For instance, The Eleven Shields of The Phalanx are rooted in the Eleven Principles of Leadership he learned as an active-duty United States Marine. He takes those back even further to the writings of Sun Tzu and Musashi to highlight how these timeless principles are directly applicable to your success today.

     

    Earl's purpose is to help others be better people and better leaders.

     

    You can connect with Earl in the following ways:

    Website: www.LeadershipPhalanx.com

    Linkedin: https://www.linkedin.com/in/earlbreon/

     

    Create a personal career strategy that develops the leadership and communication skills you need to assess challenges, showcase your skills, and demonstrate your ability to be a C-Suite Leader. Learn more about the C-Suite Academy here: https://bit.ly/csawaitlist22

     

    See omnystudio.com/listener for privacy information.

    31 min
  • Jon Rennie: Strategies to Elevate New Leader to Trusted Partners

    On today’s episode Jon Rennie shares how he took a passion for leadership and created an opportunity to elevate leaders. Listen in as Deborah and Jon discuss authority vs. respect, the importance of motivating your people, utilizing your team for answers, and how to drive toward an objective as an organization.

     

    Jon is a business leader, bestselling author, speaker, and podcaster.

     

    He is the Co-Founder, President & CEO of Peak Demand Inc., a manufacturer of critical components for electrical utilities. He is a former U.S. Navy Nuclear Submarine Officer who made seven deployments during the end of the Cold War.

     

    Prior to starting Peak Demand, he led eight manufacturing businesses for three global companies. He is the author of three bestselling leadership books, I Have the Watch, All in the Same Boat, and You Have the Watch. He is the host of the Deep Leadership podcast.

     

    Jon successfully brings his unique navy leadership experience to the business world. On a submarine crew, officers and sailors work together in cramped spaces and challenging conditions to accomplish complex missions with no room for failure.

     

    Jon learned quickly that the basic underlying principles for success at sea also led to high-performing teams on land.

     

    Website: https://jonsrennie.com/

    Twitter: https://twitter.com/jonsrennie

    Instagram: https://www.instagram.com/jonsrennie/?hl=en

    Facebook: https://www.facebook.com/JonSRenniebooks

     

    Create a personal career strategy that develops the leadership and communication skills you need to assess challenges, showcase your skills, and demonstrate your ability to be a C-Suite Leader. Learn more about the C-Suite Academy here: https://bit.ly/csawaitlist22

    See omnystudio.com/listener for privacy information.

    35 min
  • Lynn Power: Navigating Mid-Career Transitions

    On today’s episode Lynn Power shares how she focused on her experience and talents to pivot her career and continue to evolve personally and professionally. Listen in as Deborah and Lynn discuss utilizing transferable skills, the importance of gaining fresh perspectives, and finding the courage to take risks. Lynn also shares how she found the right support system and mentorship to serve the next phase of her career.

     

    Lynn Power spent much of her 30 year career running and transforming agency brands. Lynn has expertise in transforming organizations from top to bottom – including capabilities, organizational structure, talent and culture. She recently left the big agency world to launch two brands: MASAMI, a premium clean haircare brand which launched in February 2020 and Isle de Nature, bee-powered home fragrance which launched in September 2020.

    Prior to her entrepreneurial move, Lynn was CEO of J. Walter Thompson NY, responsible for the flagship office of WPP’s $1.5B iconic agency (the oldest advertising agency in the world).
    Throughout her career, Lynn has had the great fortune of working on some of the world’s most well-known brands including: LISTERINE, American Express, Clinique, Hershey’s, Pizza Hut and Wild Turkey.

    Lynn believes that business success relies on building a team that respects and nurtures ideas as well as the people who create them. She believes in moving at the speed of culture, eliminating barriers and helping women find their voices.

     

    You can connect with Lynn in the following ways:

    Website: https://www.lovemasami.com

     

    Create a personal career strategy that develops the leadership and communication skills you need to assess challenges, showcase your skills, and demonstrate your ability to be a C-Suite Leader. Learn more about the C-Suite Academy here: https://bit.ly/csawaitlist22

    See omnystudio.com/listener for privacy information.

    30 min
  • Robin Merle: Thriving After Being Fired

    On today’s episode Robin Merle shares how being fired from a company inspired her to help women embrace unexpected career challenges and thrive in new opportunities. Listen in as Deborah and Robin discuss the importance of grieving a job loss, how to look for the right opportunities, and staying present in the moment when interviewing and telling your story.

     

    Robin Merle, CFRE has been a senior executive for billion-dollar organizations and a veteran of the power, value, and identity wars at the top ranks. She is the author of Involuntary Exit, A Womans Guide to Thriving After Being Fired (She Writes Press) which received the 2021 Gold Medal Award from the Non-Fiction Authors Association and a 5-star review from Foreward.

    Robin has raised more than a half-billion dollars in philanthropy during her nearly forty years working with nonprofit organizations and academic and health care institutions. These include New York University, Hospital for Special Surgery affiliated with Weill Cornell Medicine, and the Rutgers University Foundation. She has served as a board member for three nonprofits in New York City and in 2017, she was named Woman of Achievement by Women in Development, New York for her leadership in fundraising and commitment to supporting women in the field. Robin is proud to be a graduate of the first class of women at Rutgers College. She graduated Phi Beta Kappa and went on to earn a Master of Arts from The Johns Hopkins University and publish short fiction in various literary magazines. Robin is the founder of The Professional Guide, a witty, honest resource to help women take action on professional experiences that arent up to their standards. She is a frequent speaker on leadership, including most recently at Chief, one of the largest national networks of c-suite women, and at the 10th Annual Women's Leadership Conference at The Johns Hopkins University. Robin has been married for more than 30 years, has two grown children, and lives in New England though considers herself a New Yorker at heart.

     

    You can connect with Joel in the following ways:

    Website: https://theprofessionalguide.com

    Instagram:https://www.instagram.com/robinmerletpg/
    Linkedin:
    https://www.linkedin.com/in/robinmerletpg/
    Facebook:
    https://www.facebook.com/robinmerle.author/

     

    Create a personal career strategy that develops the leadership and communication skills you need to assess challenges, showcase your skills, and demonstrate your ability to be a C-Suite Leader. Learn more about the C-Suite Academy here: https://bit.ly/csawaitlist22

    See omnystudio.com/listener for privacy information.

    35 min
  • Joel Onyshuk: Unlocking the Potential of Your Team

    On today’s episode Joel Onyshuk shares how new technology is creating opportunities to strengthen employee engagement and improve workplace culture. Listen in as Deborah and Joel discuss the role of technology in leadership communication, creating a communication strategy for your team, and the four elements you need to see your employee engagement grow.

     

    Joel is Co-Founder and Chief Sales Officer for Unisyn Inc.. Unisyn exists to enable their customers to achieve superior business outcomes as a result of bringing consistency to frontline leadership and engaging every employee, everywhere, every day. Having been deeply involved in over one hundred successful digital transformation and culture change initiatives in his career, Joel is relentlessly driven to help frontline organizations unlock the latent potential of fully engaged and empowered frontline associates.

     

    You can connect with Joel in the following ways:

    Website: Unisyn.io

    Linkedin: https://www.linkedin.com/in/joelonyshuk/

     

    Create a personal career strategy that develops the leadership and communication skills you need to assess challenges, showcase your skills, and demonstrate your ability to be a C-Suite Leader. Learn more about the C-Suite Academy here: https://bit.ly/csawaitlist22

    See omnystudio.com/listener for privacy information.

    30 min
  • Linc Kroeger: Creating Opportunities for Diversity in Your Organization

    On today’s episode Linc Kroeger shares how his organization is providing opportunities to develop technical talent in the Midwest and how your company can create diversity and leadership strategy designed to support the leaders of tomorrow. Listen in as Deborah and Linc discuss the power of nonprofits in the higher education industry, how to support young talent within your organization, and strategies to help you recruit new talent who are looking for growth opportunities.

     

    Linc’s passion for fighting social inequality led him to leverage his 35 years enterprise technology experience to create a creative solution to help level the playing field while also delivering technology solutions for the world’s most important causes. Linc served on the Technology Association of Iowa board for three years. He was assigned by Governor Kim Reynolds to her Empower Rural Iowa Task Force and has been identified as “the most innovative leader on bringing tech jobs to rural in the nation” by U.S. Congressmember Ro Khanna representing Silicon Valley. He has also been recognized as “Top National Rural Influencer” by The Ruralist and was the USDA Rural Prosperity Tour keynote speaker.

     

    You can connect with Linc in the following ways:

    Website: http://knightmoves.org

    Linkedin: https://www.linkedin.com/company/knight-moves-org

     

    Create a personal career strategy that develops the leadership and communication skills you need to assess challenges, showcase your skills, and demonstrate your ability to be a C-Suite Leader. Learn more about the C-Suite Academy here: https://bit.ly/csawaitlist22

    See omnystudio.com/listener for privacy information.

    38 min

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