On this episode of the Drop In CEO podcast, Nick Smith explains the advantages of empathy and conversation when developing a strong foundation for sales. Listen in as Deborah and Nick discuss being in alignment with your client’s goals, building meaningful relationships through conversation, and learning to ask the right questions that make prospecting feel less stressful and allowing the sales to “just happen.”

Today Deborah celebrates the 100th episode of the Drop in CEO podcast by revisiting three powerful conversations from Peter Goral, Dave Hasse, and Mario Porreca covering everything from taking risks, to accepting feedback, and anticipating what’s coming next. Listen in as Deborah reflects on the journey to 100 episodes and how you, the audience, have inspired what’s to come.

Today on the Drop In CEO podcast, Adrian Brady-Cesana shares the types of building blocks you need to build a customer experience team from scratch. Join Deborah and Adrian as they discuss creating a customer experience playbook, the four buckets of growing and scaling teams, and why long term customer loyalty should be prioritized over new revenue.

Today on the Drop In CEO podcast, Laura DiBenedetto reveals the journey behind finding her own way to sustainable happiness and business success, and how she’s sharing those lessons with others. Listen in as Deborah and Laura discuss the advantages to doing things your own way, the six habits of happiness, and why you should tap into your desire to move forward.

Today on the Drop In CEO podcast, Daniel Marcos shares how he helps CEOs make better decisions and gain clearer insights on risk and reward. Listen in as Deborah and Daniel discuss making decisions based on data, being able to see things before they happen, and how to figure out the best plan for your business.

Today on the Drop In CEO podcast, Alex Kuhn reveals how he helps entrepreneurs cultivate the leadership gifts they were born with. Listen in as Deborah and Alex discuss how to motivate different types of people, the danger of trying to mimic someone else’s success, and how to recognize your personal passion in order to turn it into your success.

Today on the Drop In CEO podcast, Robert Curtis shares his journey of developing his sales skills from startup to exiting before moving into the entrepreneurial space. Listen in as Deborah and Robert discuss finding a good pace to share information with your audience, the challenges Robert faced as a startup company, and how he was able to appreciate and adapt to new client needs as he grew his consulting business.

Today on the Drop In CEO podcast, Dennis Doran shares the power of mentorship and how it can impact your customer relationships. Listen in as Deborah and Dennis discuss how to nurture business relationships in a professional way, understanding how your customers perceive your company, and the labels that could prevent your leadership from succeeding.

Today on the Drop In CEO podcast, Susan Drumm shares the importance of understanding the mindset and personality types of your team in order to overcome challenges and move toward growth. Listen in as Deborah and Susan discuss how enneagrams work, the importance of identifying blind spots, and how mindset shifts work when understanding someone’s personality type.

Today on the Drop In CEO podcast, Damon Nailer shares how he identified his ability to communicate with and serve others at a young age and continues to serve today. Listen in as Deborah Damon discuss how to bring your unique gifts forward, understanding what you can control, and how listening creates a bond between you and your audience.