The Drop In CEO
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The Drop In CEO episodes

  • Developing Customer Loyalty through Science and Trust with Katie Thomson and Kendall Glynn

    This week on the Drop In CEO, children’s health experts and cofounders of Square Baby, Katie Thomson and Kendall Glynn share how they saw a need and developed a solution for fresh, balanced, and convenient baby food options. Join Deborah as she speaks with Katie and Kendall about creating a trusting and loyal customer base, using science vs. fear-based marketing to connect with customers, and the importance of holding onto your values while growing your company.

    Katie Thomson MS, RDN is the CEO of Square Baby. She was the first nutritionist for Starbucks, where she played a pivotal role in the evolutions of the Starbucks menu – introducing healthier options like Oatmeal, Bistro Boxes and Egg White options, creating clean ingredient standards and acting as the Health & Wellness policy advisor and spokesperson. Since leaving Starbucks to pursue Square Baby, Katie has consulted for national brands like Red Robin & Hilton and startups like NatureBox.

    Kendall Glynn MS, CGC is the COO of Square Baby. She is a certified genetic counselor with an emphasis on women and infant health and wellness. Kendall opened the first private Perinatal Practice in San Francisco, offering comprehensive services to patients and physicians in the Bay Area. Since leaving San Francisco Perinatal Associates, Kendall has focused on fundraising efforts in Children’s Health and Wellness and her three small children.

    You can connect with Katie and Kendall in the following ways:

    Square Baby website: https://squarebaby.com/

    Katie Thomson on LinkedIn: linkedin.com/in/katie-thomson-ms-rd-102808a

    Kendall Glynn on LinkedIn: linkedin.com/in/kendall-glynn-ms-cgc-79b7b9

    To learn more about how you can connect with Deb, go to https://www.dropinceo.com/ or join the Drop in CEO Facebook group for more conversations on how to lead, inspire, and achieve your goals.

    See omnystudio.com/listener for privacy information.

    29 min
  • Developing Customer Loyalty through Science and Trust with Katie Thomson and Kendall Glynn
    This week on the Drop In CEO, children’s health experts and cofounders of Square Baby, Katie Thomson and Kendall Glynn share how they saw a need and developed a solution for fresh, balanced, and convenient baby food options. Join Deborah as she speaks with Katie and Kendall about creating a trusting and loyal customer base, using science vs. fear-based marketing to connect with customers, and the importance of holding onto your values while growing your company.
    29 min
  • How Connection and Vulnerability Make You a Better Leader with Alain Hunkins

    This week on the Drop In CEO, speaker, author, and leadership expert Alain Hunkins shares his passion for putting the humanity back into leadership and the best strategies for becoming a better leader. Join Deborah and Alain as they discuss why leaders are their own instrument, how to bring forward your team’s character instead of asking them to conform, and why the business industry loves numbers vs. people.

    ALAIN HUNKINS, author of CRACKING THE LEADERSHIP CODE: Three Secrets to Building Strong Leaders (Wiley, March 2020) is a sought-after speaker, consultant, trainer, and coach. Over his twenty-year career, he has led over 2,000 groups in 25 countries. Alain’s clients include Wal-Mart, Pfizer, Citigroup, General Electric, State Farm Insurance, IBM, General Motors, and Microsoft. He has designed and facilitated seminars on numerous leadership topics, including teambuilding, conflict management, communication, peak performance, innovation, engagement, and change. Alain serves on the faculty of Duke Corporate Education and has published over 400 articles on leadership. 

    You can connect with Alain in the following ways:

    Book:  www.crackingtheleadershipcode.com

    Hunkins Leadership Group:  www.alainhunkins.com

    LinkedIn:  https://www.linkedin.com/in/alainhunkins/

    To learn more about how you can connect with Deb, go to https://www.dropinceo.com/ or join the Drop in CEO Facebook group for more conversations on how to lead, inspire, and achieve your goals.

    See omnystudio.com/listener for privacy information.

    38 min
  • How Connection and Vulnerability Make You a Better Leader with Alain Hunkins
    This week on the Drop In CEO, speaker, author, and leadership expert Alain Hunkins shares his passion for putting the humanity back into leadership and the best strategies for becoming a better leader. Join Deborah and Alain as they discuss why leaders are their own instrument, how to bring forward your team’s character instead of asking them to conform, and why the business industry loves numbers vs. people.
    38 min
  • How to Identify and Embrace Your Need for Transformation with Eathan Janney

    This week on the Drop In CEO, transformational coach and podcast host Eathan Janney shares the importance of embracing your desire to make a career or business change in order to make the greatest impact. Join Deborah and Eathan as they discuss the steps for transitioning from one venture to the next, what to do when your inner circle does not agree with change, and why “highs” and “wins” should be addressed separately.

    Eathan Janney is a Transformational Coach and co-host of the Run With It Business Podcast, which gives you business ideas from top CEO guests who share the actual action steps you can take to get started.

    As a coach, Eathan’s methods draw from a polymathic and non-traditional range of experiences from PhD Neuroscientist who studied birdsong to Piano Tuning Entrepreneur profiled in the Wall Street Journal.

    You can connect with Eathan in the following ways:

    LinkedIn: https://www.linkedin.com/in/eathanjanney/

    Subscribe to the Run with It Podcast: https://www.runwithit.fm

    Website: https://www.eathanjanney.com

    To learn more about how you can connect with Deb, go to https://www.dropinceo.com/ or join the Drop in CEO Facebook group for more conversations on how to lead, inspire, and achieve your goals.

    See omnystudio.com/listener for privacy information.

    36 min
  • How to Identify and Embrace Your Need for Transformation with Eathan Janney
    This week on the Drop In CEO, transformational coach and podcast host Eathan Janney shares the importance of embracing your desire to make a career or business change in order to make the greatest impact. Join Deborah and Eathan as they discuss the steps for transitioning from one venture to the next, what to do when your inner circle does not agree with change, and why “highs” and “wins” should be addressed separately.
    36 min
  • How Leaders Utilize Trust to Increase Efficiency and Productivity with Scott Chaplin

    This week on the Drop In CEO, executive commercial leader Scott Chaplin shares his experience building successful teams through listening and building relationships with his clients. Listen in as Deborah and Scott discuss positioning a client to ask the right questions through listening, looking at sales and operations to create a holistic strategy for growth, and creating future success by being proactive vs. reactive.

    Scott Chaplin is an executive commercial leader in the flavor and fragrance industry with over 30 years of experience. His business, SMC and consulting, is a privately held management firm that focuses on business support to the flavor, fragrance, and ingredient industries. His company specializes in increasing sales, profits, new product introductions, category expansion, distribution, and operational efficiencies, as well as merger and acquisitions and providing strategic partnerships with companies in North America and global markets.

    You can connect with Scott via his website: www.scmcconsultingllc.com/

    To learn more about how you can connect with Deb, go to https://www.dropinceo.com/ or join the Drop in CEO Facebook group for more conversations on how to lead, inspire, and achieve your goals.

    See omnystudio.com/listener for privacy information.

    30 min
  • How Leaders Utilize Trust to Increase Efficiency and Productivity with Scott Chaplin
    This week on the Drop In CEO, executive commercial leader Scott Chaplain shares his experience building successful teams through listening and building relationships with his clients. Listen in as Deborah and Scott discuss positioning a client to ask the right questions through listening, looking at sales and operations to create a holistic strategy for growth, and creating future success by being proactive vs. reactive.
    30 min
  • How to Empower Your Team to Embrace Technology and New Systems with Germain St-Denis

    This week on the Drop In CEO, certified management consultant and professional services leader Germain St-Denis shares how his love for technology created an opportunity to empower organizations to embrace change. Listen in as Deborah and Germain discuss establishing trust with your team through servant leadership, removing barriers to be a next level leader, and why digital transformation means also transforming business processes at the same time.

    A certified management consultant (CMC) and professional services leader, Germain has broad experience creating and leading high performance teams in the consulting, software and cloud computing industries.

    A servant leader and people first advocate, Germain is passionate about teamwork, collaboration and adoption of technology. He is currently focused on helping clients navigate through transformational change and technology innovation.

    The Architect of People First

    You can connect with Germain in the following ways:

    Germain St-Denis LinkedIn Profile

     https://www.linkedin.com/in/germain-st-denis/

    Germain St-Denis Modelling From the Top

    https://spark.adobe.com/page/paQKFi5Z2PQ99/

    Germain St-Denis Digital Profile

    https://spark.adobe.com/page/fwtGPlB8WItbb/

    Twitter: @germainstdenis

    To learn more about Servant Leadership

     https://www.greenleaf.org/what-is-servant-leadership/

     

    Books mentioned in this episode:

    “First Among Equals: How to Manage a Group of Professionals” - Patrick J McKenna

    https://www.amazon.ca/First-Among-Equals-Manage-Professionals-ebook/dp/B003P9XHLW

    "Lead from the Heart:: Transformational Leadership for the 21St Century" - Mark C. Crowley 

    https://www.amazon.ca/Lead-Heart-Transformational-Leadership-Century-ebook/dp/B07957X33Q/ref=sr_1_1?keywords=lead+from+the+heart&qid=1583334458&s=digital-text&sr=1-1

    To learn more about how you can connect with Deb, go to https://www.dropinceo.com/ or join the Drop in CEO Facebook group for more conversations on how to lead, inspire, and achieve your goals.

    See omnystudio.com/listener for privacy information.

    28 min
  • How to Empower Your Team to Embrace Technology and New Systems with Germain St-Denis
    This week on the Drop In CEO, certified management consultant and professional services leader Germain St-Denis shares how his love for technology created an opportunity to empower organizations to embrace change. Listen in as Deborah and Germain discuss establishing trust with your team through servant leadership, removing barriers to be a next level leader, and why digital transformation means also transforming business processes at the same time.
    28 min

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Inspire your team. Elevate your people. Transform your organization from within.