Dr. Laura welcomes guest Carolyn Stern, President and CEO of EI Experience and author of The Emotionally Strong Leader, to the show for a conversation about emotional intelligence in leaders. Carolyn is an emotional intelligence and leadership development expert who discusses her belief that everyone needs an education in how to communicate and resolve conflict when emotional, especially those in leadership roles.   

Carolyn relates personal examples of how she learned to control her emotions to find the strength to communicate clearly and get her job done under stress. She explains how having emotions and being emotional is different, why emotions and feelings are not bad experiences if we can manage our responses to them, and how to identify our triggers so we can be on top of them. Dr. Laura explores how Carolyn’s book offers an emotional intelligence learning process for readers to take part in and what those key steps look like. Emotional intelligence is not taught in schools but it’s a vital skill for everyone to develop in life, something that will assist not only leaders but anyone in managing healthy communication and relationships.

“... I think that the bottom line is our emotions are incredibly powerful. I think we overvalue positive emotions and undervalue negative emotions, but you and I both know they both provide gifts. Every emotion tells you something.”  Carolyn Stern

About Carolyn Stern: 

Carolyn Stern is the President and CEO of EI Experience—an executive leadership development and emotional intelligence training firm. She is a certified Emotional Intelligence and Leadership Development Expert, professional speaker, award-winning author, and university professor.

Since launching her book, The Emotionally Strong Leader: An Inside-Out Journey to Transformational Leadership, Carolyn has quickly gained acclaim following her appearances on The Social, CTV Your Morning, Daytime Chicago, and Global TV. Her book was awarded the Axiom Book Award for Best Business Book in 2023 in the leadership category and the 2022 Foreword INDIES Book of the Year Award in the career category.

She has also been featured in various media outlets across the globe, including Forbes, Fast Company, The European Business Review, The Globe and Mail, and Inc.com.

Carolyn’s emotional intelligence courses and modules have been adopted by top universities, and she has trained over 35,000 business leaders across the continent in highly regarded corporations.

Resources:

Website: CarolynStern.com

“The Emotionally Strong Leader: An Inside-Out Journey to Transformational Leadership” by Carolyn Stern

“Dare to Lead” by Brené Brown

Dare to Lead with Brené Brown podcast

Learn more about Dr. Laura on her website: https://drlaura.live

For more resources, look into Dr. Laura’s organizations: 

Canada Career Counselling

Synthesis Psychology

Pre-order Dr. Laura’s new book today: I Wish I’d Quit Sooner: Practical Strategies for Navigating a Toxic Boss

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