Dr. Greene thought he was going to focus on the seldom-talked-about Invitation step of Plan B in this program. But -- and this is always a welcome development -- a caller shifted the agenda. So instead Dr. Greene helped a teacher who is very devoted to using Plan B -- but is just beginning to learn how -- sort through the possibilities for why a student didn't provide much information in the Empathy step of Plan B. So maybe we'll focus on the Invitation step in the next program. In the meantime, this one is definitely worth a listen!