Meet Lisa Urban - Director of the Community Ambassador Program at Tampa Bay Super Bowl LV Host Committee.

Ever wondered how one of the world’s biggest events manages their volunteer management program? Well wonder no more!

On this episode of the podcast we are privileged to get an inside, step by step look into what it takes to deliver one of the most celebrated events globally. From the unique nature of Sports Commissions in the US and what the Super Bowl means from a community engagement point of view, through to how to recruit, screen and train over 10,000 volunteers, this podcast is packed full of tips and learnings for best practice volunteer engagement.

As events globally are now forced to implement real changes to ensure that their staff, volunteers and participants feel safe from COVID-19, we also discuss the introduction of online training sessions and the importance of communication when it comes to COVID safe practices.

This podcast was recorded remotely so we do apologise for the broken audio at times. Here’s hoping that these podcasts can be recorded in person sooner rather than later.

If this is your first time checking us out, The Engaged Volunteer aims to highlight the ways in which organizations and individuals are engaging their communities to connect them to events and causes they’re passionate about. The best way to support the Engaged Volunteer Podcast is to click ‘Follow’ on your Spotify app, and tell your friends about us!

We also really appreciate feedback on the podcast and would love to hear your thoughts. If you’d like to share your thoughts or if you have someone in mind for us to interview, please don’t hesitate to get in touch via [email protected].

Thanks so much for listening!

This episode was hosted by Rosterfy Co Founder, Shannan Gove.

Meet Jack Coles - Workforce Planner at FIFA.

A quarter life crisis and the opportunity to volunteer at The Champions League in Wembley saw the beginning of a new and unexpected career path for Jack, which has seen him be involved in some of the biggest workforce programs worldwide.

In this podcast, Jack discusses the highs and lows of workforce management including the importance of engaging your staff and putting the human needs first to empower your workforce to help you and your organization succeed.

From working on the contractor side, supplying thousands of staff at some of the UK’s biggest music festivals and dealing with the chaotic and often unpredictable nature of events through to his insights working on ground at the FIFA World Cup in Russia, there’s a lot to learn from Jack’s leadership including the importance of remaining calm under pressure and remembering to smile, and enjoy yourself.

This podcast was recorded remotely so we do apologise for the broken audio at times. Here’s hoping that these podcasts can be recorded in person sooner rather than later.

If this is your first time checking us out, The Engaged Volunteer aims to highlight the ways in which organizations and individuals are engaging their communities to connect them to events and causes they’re passionate about. The best way to support the Engaged Volunteer Podcast is to click ‘Follow’ on your Spotify app, and tell your friends about us!

We also really appreciate feedback on the podcast and would love to hear your thoughts. If you’d like to share your thoughts or if you have someone in mind for us to interview, please don’t hesitate to get in touch via [email protected].

Thanks so much for listening!

This episode was hosted by Rosterfy Co Founder, Shannan Gove.

Are you a volunteer or workforce manager? Keen to learn more about how some of the biggest and most successful events, nonprofits and organizations utilize volunteers to engage with their communities?

Then join Shannan Gove, Co Founder of Rosterfy on The Engaged Volunteer Podcast, bringing together dedicated volunteers and volunteer managers around the world to share their journey and learnings along the way.

With new episodes released fortnightly, this season of the podcast will play host to some of the world's best in workforce management including FIFA, The Super Bowl and SXSW just to name a few.

The first three episodes of The Engaged Volunteer Podcast will be available on Wednesday 2 December.

This webinar hosted by Rosterfy featured Leslie Nixon and Callie Newbanks from the Miami Dolphins who shared their unique journey managing the NFL's leading community program 'Special Teams', a fan & staff volunteer program aimed at making a lasting positive impact on the Southern Florida community.