From Driver to Decider This episode we are joined by Adel Mardini, Founder and CEO of Jetex Flight Support. A man who started from a humble background has managed to deliver a wide network of FBO's - Fixed Based Operators that truly 'Delivers an Exceptional Experience'. Knowing what high wealth individuals need, expect and want is something that is practiced every day and every flight. To think ahead and impress by creating the right balance of service during arrival, departure, or stop over is nothing short of 5-star hotel lobby luxury. Being hungry to succeed and improve is second nature at Jetex. Examples such as futuristic sleep pods, billiard tables and luxury transportation to and from your jet. The concierge of the skies and entrepreneurial leadership practiced and proven. Adel Mardini knows how to sell the experience and if you can, why would you not want to?

Ariaen Zimmerman - Executive Director Cargo IQ - Having worked with Ariaen it is no surprise how he throws all of his energy and enthusiasm into his chosen 'subject matter' Cargo IQ. From the early days and slowly progressing days of Cargo 2000, something had to be done to enable the transition and credibility that the program deserves. Ariaen has improved the basic framework and in collaboration with the board and representatives has improved the perception and value of the main measurement and trigger capability that we have. Some new messaging, a new approach and genuine value if practiced correctly. Join me and listen to Ariaen and what he has to say and why CiQ is of value.

From broker to coach This episode we are joined by Lewis king, Owner, Founder and Director of Albion Aviation Group Limited. From great history in the name Albion - the original name of England to a powerful objective and determination to make a difference in a tough but rewarding sector of the business - charter brokerage. A solid pedigree, having worked with and under two greats of the business - Russi Batliwala of Chapman Freeborn and Chris Leach of Air Charter Services. Lewis decided to follow his instincts and desire to create his own business but with a twist. To support the industry and the interested parties in learning all about the charter dynamics. A supported of standards and certain regulation to ensure an improvement in an already creative business model. Success is coming both from traditional charters to training and coaching a new line of interest from forwarders, shippers, e-com groups as well as individuals and even the US Military.

Another wonderful Saturday! As always, I am joined by Steven Dickson of Skylight Aviation who has a new recruit - recognised as the most intelligent of breed - what else would be expected! Steven hits some passionate notes and as always, gives clear and to the point opinions and responses. Common sense and direct -- love it! We have a challenge to create a credible audit tool and 'teach don't tell' coaching approach as well as - New CV testing and hats off to Italy, Airbridges that are beginning to become wobbly, The MIDDLE Act from the US, Finnair and pax refunds, the merits or flaws in EC261, support for Andrew Lloyd Weber, Cybersecurity and India - news and views. QF 747 Queen of the Skies - retires, 1 year short of 50!

A BOOK in the Making This episode we are joined by Gabriella Somerville - Founder and Owner of ConnectJets. A career journey most definitely worthy of a book or mini-series. Great introduction into aviation and especially with a grandfather associated with the Red Arrows - Squadron Leader no less! Once it is in the blood it is hard not to want to see as much of the industry as possible. From Virgin to British Island Airways and British Airways to owning your own business within private aviation.. Tenacity & a degree of stubbornness, an entrepreneur's DNA for tackling challenges. A fantastic story and great success. Knowing what you want and going after it is something to be admired and respected. Gabriella knows what customers expect and how to be different.

From Opportunity to Reality: This episode we are joined by Larry Coyne - CEO and Founder of Coyne Airways. A carrier without its own aircraft. So many firsts for Larry and his team. A man who recognises an opportunity when he sees one and is prepared to follow his instincts. A change in career circumstance, a chance meeting, being offered the use of 100's of aircraft, all collective ingredients in what was to become Coyne Airways. A supporter of enablers and not blockers as was referenced to Liege Airport and Steven Verhasselt. A man who speaks his mind and knows what is necessary to make things happen. Adapting and learning and now transforming as a result of the pandemic crisis, Larry enjoys what he does and what he has done -- quite rightly so!

Another Saturday another session with Steven. Both of us experienced the additional work required with young dogs during the podcast. First time we both ended up having to clean up after a show! Also - another first - we had a big difference of opinion on private aviation! Appreciation for and empathy towards all of our industry colleagues that have been, are and will be affected by the dramatic cuts and job losses that will be experienced in the next 6-9 months. More than anyone realised or expected. However, to survive the drastic downturn some tough decisions have to be made. We also cover the retirement of the 'Queen of the Skies', potential of drone drops for vaccines. Mentioned - Budapest Airport volumes up, Wizz Air, British Airways, Virgin Atlantic and Delta, Ryan Air, Qatar - Guillaume Halleux, Menzies, Mervyn Walker, Robert Fordree and Chris Beale - Emirates, Etihad, 747 & 380. And congratulations to Tim Strauss on his new appointment as CEO of Amerijet. Planned Positives -- 'No matter how bad yesterday was, and today maybe, tomorrow can always be better!

Today we are joined by Mervyn Walker - Chief Operations Officer with Menzies Aviation. This being the second appearance for the straight-talking Irishman. Knowing Mervyn as long as I have - you always get a direct and straight forward answer to any question. Today is no different. From the first episode with Mervyn to this one, so much has changed in the business, globally and personally. Mervyn talks passionately about how his business has coped during the difficult lock-down months and how Menzies has communicated and supported employees during difficult times. Tough decisions ahead. Menzies has a lot of history and will be around for a long time to come! Again, with Mervyn we focus on planned positives even with more challenges to come.

Andrea Gruber - Head of Special Cargo -- Having known Andrea for many years, her enthusiasm and genuine engagement for her subject matter is always at a high and focused level. The insight that Andrea provides is not only interesting but really makes sense and endorses the need to maintain levels of performance and awareness to reduce waste and to ensure correct handling standards are in place for all three of the subject areas covered -- Live Animals, Perishables and Pharmaceuticals. Three topics of interest and importance to us all. GDP or CEIV, a clear endorsement of both.

In today's episode, we have Ryan Goertzen - VP Maintenance Workforce Development, AAR & President of Choose Aerospace. CARE, Compassion, Energy and fully Engaged - All about giving people a chance and investing in people. All areas and sectors included - from ex-military transitioning into new roles as well as college and educational groups selected and offered to venture across the 'skill bridge' in order to carve out a career in aviation. Next-generation technical teams in the making. Ryan or 'Rhino' as he may soon be known. Great company and a delivery to be trusted.