The Executive Innovation Show

In this episode of The Executive Innovation Show Podcast, Carrie Chitsey speaks with Corlis Murray of Abbott. Murray is the Senior Vice President of Quality Assurance, Regulatory and Engineering Services. As an African-American women, Murray has become a top engineer and developed Abbott’s high school STEM internship program that serves as an early stage of Abbott’s talent pipeline. This program also addresses the issues with STEM recruitment and retention for women and minorities.

Listen in on topics discussed in this podcast such as: 

• Why Abbott is leading the charge in the high school recruiting and STEM internship program. How they got started and why Corlis is passionate about helping youth, women and minorities.  
• Understanding the ins and outs of the high school paid summer internship program, how it works, the youth mentoring and relationships that are built throughout their school pathway to college. Hear the conversion rates of high school to college interns and full time hires. 
• How Abbott provides high school students with real world work experience working hands on with breakthrough technology in healthcare, finance and manufacturing. 
• Benefits, lessons learned and best practices for starting the recruiting pipeline as early as high school. 
• How to gain executive HR buy in and overcome struggles such as transportation, legal and employee mentors. 
• How Generation Z recruiting, especially recruitment of women and minorities, is not a charitable act but a necessity for the future of the workforce.  

Learn more about Corlis Murray and Abbott's ambition for high school internships and follow their journey of adding a 5th city in 2019. 

 To learn more innovative ways to connect and attract high school + Gen Z’s through digital interviews and job fairs.

In this episode of The Executive Innovation Show Podcast Carrie Chitsey and Daniel Miller speak with RemedyLIVE Co-Founder and Executive Director, Clinton Faupel.  RemedyLIVE is a web based crisis center that provides 24/7 hope and live chat interaction for young adults that are struggling with secret issues in their life. Clinton has been working with youth since 1989 and strives to innovate how institutions can better engage youth and young adults at the core of their wellness needs.

Listen in on topics discussed during this podcast such as: 

• Why RemedyLIVE was founded 11 years ago and the evolution of using digital and mobile technology to connect to youth struggling with mental health issues.
• How the simple question of "How are you?" can change a teens life. 
• Their work in the local community “Get Schooled Tour” where they travel to school campuses and educate about youth mental health to remove the stigma of insolation within teen communities. Hear some eye opening statics from over 240,000 conversations about person mental illness with over 85,000 youth. 
• Is the increase in youth mental health and suicide due to social media? 
• Youth mentoring and what’s on the horizon for Soul Mentor in 2019. 

Want to learn more about RemedyLIVE and their Get Schooled Tour? 

Learn more about Humans Helping Humans and how to incorporate youth mentoring and digital communications into your outreach program.

In this episode of the Executive Innovation Show, host Carrie Chitsey Wells talks with Danielle Putnam. Danielle Putnam is the president of The New Flat Rate, a company which makes software for home services companies that can increase sales through menu-style pricing. She also is the 2019 President of Women in HVACR, which provides professional avenues for women to connect with other women growing their careers in the HVACR industry.

Listen to topics discussed on this podcast such as: 

• How contractors can increase revenue with menu type pricing by The New Flat Rate. 
• How have the Millennial Non-Toolbox generation changed home services? The rising demands in home services for digital  and instant quotes.  
• Learn how video chat technology can prioritize and reduce the costs to acquire new jobs for home service companies. 
• Learn how contractors can be more relationship based vs. transactional to increase repeat customers. 
• Hear Danielle’s take on being a women executive in a male dominated industry. 

To learn more about how video chat innovation in home services. 

To learn more about The New Flat Rate software for home services.

In this episode of the Executive Innovation Show, host Carrie Chitsey Wells talks with Jeff Bevis. Jeff Bevis is Founder and CEO of FirstLight Home Care.  Jeff has over 30 years in successful track record with accelerated growth in franchise concepts. FirstLight Home Care has over 105,000 hours/week in caregiving, 5200 caregivers in 34 states. 

Listen to topics discussed on the podcast such as: 

• Hear what got Jeff into the home care space as his personal experience in being a caregiver. 
• What are the differences in home health care vs. home care? 
• What has caused the huge influx in home care from Baby Boomers? 
• Healthcare has the lowest employment rate, hear what is working in attracting/recruiting home health professionals and how to get creative. 
• How has FirstLight used digital technology innovation to create a web first caregiver experience and increase the standards of care.  

Learn more about how consumers are driving Telehealth and home health growth. Download our Infographic.

In this episode of the Executive Innovation Show, host Carrie Chitsey Wells talks with Matthew Burns. Follow Matthew Burns on LinkedIn, he is the Founder of Global HR Collective. As an experienced HR Executive, Board Advisor, Speaker and Winner of Canada’s 2017 Most Innovative Use of HR Technology, this is a must listen. He has been an HR corporate executive for several companies directly as well and speaks to hundreds of thousands of HR professionals a year. 

Listen for topics discussed on this podcast such as:  

• Playing offense vs defense in human resources. Learn how to move from a cost center to a profit center with these proactive tips from Matt Burns.
• How to come out of the HR silo! Does a merger with human resources and marketing make sense? How can HR can move towards more marketing focused recruitment efforts.  
• How to build a solid work force plan by understanding upcoming talent needs and life cycles. 
• What should be on your HR bucket list for 2019? Stop doing things the way you have always done it. 
• Three things HR professionals should be looking at in technology moving into 2019. 

Explore how you can Hire 3x Faster, While Reducing Costs by 56% by viewing these insightful infographics. 

In this episode of the Executive Innovation Show, host Carrie Chitsey Wells talks with healthcare thought leader, Michael Swartz. Swartz is the president of MediXall, a healthcare marketplace platform that is designed for patient transparency in health costs.   

Listen for topics discussed on this podcast such as:   

• The evolution of the healthcare consumer and patient demands for transparency and “cost shopping”. Why the shift? 
• What do millennials want from their healthcare provider and patient experience? 
• Why is technology needed to reach and communicate with today’s patients? What channels are the most effective?  
• Looking ahead to 2019: What's on the horizon? 
• How can doctors use the patient experience to recruit Millennials and Generation Z patients?     
• Learn tips on how to make the patient journey simple, digital and transparent.   

 
Learn more about MediXall and their strides in patient cost transparency.    

Learn how patient experience is driving the need for Telehealth. Download a FREE Patient Experience Infographic! 

In this episode of the Executive Innovation Show, host Carrie Chitsey Wells talks with Joseph McElmeel. McElmeel is the co-Founder and CEO of SymbaSync. SymbaSync is the 2017 & 2018 Winners of the U.K.’s SME awards for Best Talent Sourcing software and Most Innovative Recruitment platform. 

Listen for topics discussed on this podcast such as:  

• Comparing the hiring wants of three generations. Millennials, Baby Boomers & Generation Z. Have the job candidate wants vs. needs changed? 
• Job specialization is a growing trend among younger generations to avoid student debt. Is it helping or hurting the job market?  
• Can the candidates first impression improve with adding back the recruiter “human touch”?
• How do HR executives break the barrier of technology?  
• Find out how much a bad hire really costs your organization.   
• Dealing with Millennial/ Gen Z “ghosting”. Can you minimize future ghosters by getting candidate feedback sooner?   

Learn more about SymbaSync and grab your FREE trial. 

Download a FREE White Paper, “Recruiting in a Candidate Driven Market” to learn more tips, tricks and tools for your hiring plans in 2019.

In this episode of the Executive Innovation Show, host Carrie Chitsey Wells talks with Dr. Arun Mohan, Founder, and CEO of Radix Health, former Chief Medical Officer of one of the top 10 largest hospital groups with over 400 providers and 30+ locations. 

Listen for topics discussed on this podcast such as: 

• Today's patient is a consumer, how to think of patients as consumers first. 
• How patients "access" to care expectations and demands have changed?
• Is the patient physical exam extinct? 
• What are Millennials looking for in patient convenience, online scheduling, and video telehealth? 
• What is the cost of appointment cancellations and shrinkage to providers? 
• What should providers, practice groups and hospitals be thinking about for 2019 and have in their roadmap? 

Learn more about how Dr. Mohan and Radix Health are changing patient access to care.
Learn more about how to incorporate telehealth into your provider group and download new Infographics on billable codes. 

 The opioid epidemic is front page news everywhere you turn. Carrie Chitsey Wells has guest Dr. Christine Cauffield, CEO of Lutheran Services of Florida Health Systems. She's been instrumental in fighting the opioid crisis in Florida, through grants, peer training, addiction centers and more. Dr. Cauffield talks about the pilot program with the Florida Blue Foundation to provide peer to peer counseling and Narcan in hospitals, ER's and doctor's offices. Hear about the impacts, progress, and results to date. 

• Heroin OD’s have quadrupled since 2002, opioid OD’s increased 30% in less than 10 months last year in 52 areas in 45 states. 
•  With over 40% of all US opioid, OD’s coming from prescription opioids. 
•  80% of heroin users started with prescription opioids. 
•  Drug use increased by 63%, 3.8M people said they have tried heroin. 
•  CDC estimates 2.6-5M people have an opioid disorder but less than 10% seek treatment
• Crime and burglary have increased dramatically in almost every county across the US as a direct result. 
•  Trump’s Council of Economic Affairs said in Nov the epidemic cost the economy $504 BILLION in 2015 alone. THAT’S 1 YEAR. 

 Dr. Cauffield talks about why she's passionate about the cause. Carrie shares how it's hit her family personally and share's her story. 

 To  learn more on creative and innovative ways to use video behavioral to help the fight more effectively on the Opioid Crisis. 

 To  learn more on Lutheran Health Systems of Florida. 

 This episode we discuss the role change of the modern recruiter. How has the recruiting game changed to market, attract and attain top talent in this digital world? Our guest Matthew Gibbs a global recruitment veteran with expertise all over the world such as Hong Kong, Australia, the US, and the UK. He is the Co-Founder of Recruiterly and owner of a recruitment firm in Hong Kong. 

 Show highlights: 

•  Pounding the phones is not scalable. Learn why recruiters need to be proactive, provide great content, and nurture the person to person communications. 
•  76% of the workforce is open to a career move, the best ways to reach them and what technology tools to use. 
•  Successful staffing agencies and corporate recruiters have a marketing strategy and team. 
•  Chatbots aren't fooling anyone that they are a real person. Are they overused? When to use them during the hiring and recruiting process? 
•  What are the future trends in virtual video career fairs? How to market job fairs? 

 To download the WhitePaper Hiring in a Candidate Driven Market that Carrie mentioned. 

 To learn more about Matthew Gibbs and  Recruiterly 

 Register for Hiring in a Candidate Driven Market Webinar on 8/8.