The Executive Innovation Show

The Executive Innovation Show

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The Executive Innovation Show episodes

  • Talent Acquisition & HR Tech Tools Debate with Annissa Deshpande (LogLab)

     In this episode host Carrie Chitsey Wells has former Fortune 500 Talent Executive, Annissa Deshpande, Founder and Principal at LogLab. Since has been responsible for hiring over 20,000 resources in 150 countries, Carrie wants to hear her thoughts on the latest recruiting and talent acquisition tools and whats broken in the hiring process. 

     Some of the show highlights: 

    •  They discuss the pros and cons of some of the latest recruiting tools like chatbots, pre-recorded video interviews, and live video interviews. What should HR executives be thinking about if they are implementing or NOT implementing why should or shouldn't they be? 
    •  Why have the role of the HR changed over the years? 
    •  HR professionals are resistant to change. How to overcome, how to think about HR outside of your industry and department. Great thoughts and tips for the digital HR team. 
    •  Carrie talks to Annissa about her latest blog Layoffs, Three-Martini Lunch and the Typewriter".Get a FREE Download the White Paper "Recruiting in a Candidate Driven Market" as mentioned in this episode.  To Learn More about  Live Video Interviews 
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    30 min
  • Church Engagement with Digital Members via Video Chat: Dave Jamerson
    Host Carrie Chitsey Wells talks to the Pastor of Renovate Church and former Engagement Director at Trader's Point Church (fastest 100 churches in America, 3 years in a row), Dave Jamerson about the new digital church member, how to engage them in this new digital era.

    Some topics discussed:

    • Church attendance is down to 3 out of 8 Sundays per month
    • How do you engage with the member's new busy lives and digital "I want it now"?
    • How to help the leaders and pastors of churches from so much "drive" time to appointments?
    • Listen to how video chat is helping church leaders engage with 4-5X more members per day.
    • What does the "future of the digital church" look like? How does it connect to non-profits faster, more efficient and instant?
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    23 min
  • Concierge Medicine & Video Telemedicine with Dr. Tommy

     Host Carrie Chitsey Wells has on as a guest Dr. Tommy McElroy of Echelon Health and host of the Dr. Tommy Show. 

     Dr. Tommy is an expert in concierge medicine and new healthcare innovation for doctors. Hear Carrie ask him about why concierge medicine is on the rise and why it benefits both doctors and patients. 

     Some other topics that were discussed in the podcast: 

    1.  The In's and Out's of Concierge medicine and patient preferred communication trends and channels. 
    2.  How video telemedicine is on the rise, why it's helpful for doctors and customer convenience.
    3.  What should doctors, practice groups, and hospitals be thinking about when implementing video telemedicine and video telehealth? 


    Check out Dr. Tommy's  Podcast 


    To learn out more about  Video Telemedicine 

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    19 min
  • Dr. Michael Gonzalez, Houston ETHAN Program Ambulatory Video Telehealth

    Host Carrie Chitsey Wells has on the show guest Dr. Michael Gonzalez from the Houston Fire Department and one of the creators of the innovative ETHAN Program. The ETHAN (Emergency Telehealth and Navigation) is a community-based paramedicine approach that integrates the extensive use of mobile video health technology with traditional medical care.

    The ETHAN program is being funded by the Texas 1115 Healthcare Transformation Waiver Program and began in late 2014. It has since morphed into one of the first video telehealth programs used by a city globally.

    An overview of how the ETHAN program works:

    1.  After a first responder arrives on scene, the crew assesses the patient to determine if they require emergency care or activates the ETHAN program.
    2.  A tablet that is in every fire/EMS truck is then used to connect the patient with an emergency physician via HIPAA compliant video conferencing technology.
    3.  The physician then determines if the patient should be referred to a community clinic via taxi, referred to the ED via taxi, transferred by ambulance to ED, or referred to their own doctor.

    Listen to Carrie discuss some of the following topics with Dr. Michael Gonzalez: 

    • They talk through the numbers, ROI and how 80% of the outcomes did NOT require an ambulance.
    •  Where is the future of 911, 311, and natural disaster video telehealth headed? Will the future of callers/patients in non-life threatening situations connect with their own smartphones through video telehealth without having to dispatch an ambulance or fire truck?
    •  What are the lessons learned to share with other cities and municipalities?

    A diagram of how the ETHAN program works, the numbers, savings, ROI can be found in the Infographic here. 

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    29 min
  • Hiring & Recruiting In the Digital Age: Ira Wolfe

    Our host Carrie Chitsey Wells has TEDx speaker, 5-time author, and President of Success Performance Solutions, Ira Wolfe on the show. They talk about what is keeping HR executives and hiring managers up at night. 


    Show highlights:

    1. Hiring and Recruiting technology innovation: it's not the future, if you haven't started, you are behind.
    2. Chatbots: are they good for screening applicants to save the applicant time and the company money? Are they good enough as a standalone or does video chat really compliment the process
    3. Mobile apps aren't just for targeting hourly workers and Millennials, Baby Boomers are using them to search for jobs too. 
    4. Is there an easier way to do traditional job fairs, through video chat that get better candidates and faster? 
    5. The candidate is interviewing you just as much as you are interviewing them. Are only the Millennials and Gen Z's looking for the company to be "authentic" and feel like they "belong" or is it all generations? 

     Ira has a new book coming out "Recruiting in the Age of Googlization" on December 5th, you can pre-purchase it for 35% off @ http://amzn.to/2gPbTaB 


     Get his latest e-book for Free @ https://www.successperformancesolutions.com/free-ebook/ 


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    27 min
  • Matthew Pollard: "The Rapid Growth Guy" Talks Corporate Sales & Video Chat
    Carrie Chitsey Wells interviews the "Rapid Growth Guy", Matthew Pollard, he's an award winning blogger, speaker, coach and host of "Better Business Coach" podcast. Matthew and Carrie talk about how consumers behaviors are changing and how businesses should be thinking about sales process with new technology tools and processes. Listen to what "Corporate America" should be thinking about to not become "complacent". They talk about how video chat allows you to see buying signs, emotions and can increase your sales close rates by 2-3x over audio. Hear Matt talk about which sales channel he would prefer if given the option of email, text, audio or video. You can learn more about Matthew @ www.matthewpollard.comYou can learn more about One Touch Video Chat @ www.otvideochat.comSupport the show
    28 min
  • ScotiaBank: The Future of Video Banking & Consumer Banking Experience

    Carrie Chitsey Wells is joined by Shannon Burch of Scotiabank.

    They discuss the change in consumer behaviors and the desire for video banking. Shannon shares what other banking executives should be thinking in regards to the customer of "tomorrow".

    Shannon and Carrie talk about:

    • How the banking contact centers now require a different level of training, process, and environment as they have now before more "virtual tellers and bankers" vs. typical contact centers.
    • How does big data come into play in personalizing the relationship and helping give customers the financial advice they are looking to receive.
    • Should you market and segment by age?
    • Shannon shares that mobile video banking allows customers what they want "convenience".
    • Any executive in the banking community will not want to miss this podcast!

      Learn more about video banking

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      23 min
    • The Future of Video Chat & Consumer Banking Experience: Scotiabank
      Carrie Chitsey Wells is joined by Shannon Burch of Scotiabank. They discuss the change in consumer behaviors and the desire for video chat. Shannon shares what other banking executives should be thinking in regards to the customer of "tomorrow". Should you market and segment by age?
      Shannon and Carrie talk about how the banking contact centers now require a different level of training, process and environment as they have now before more "virtual tellers and bankers" vs. typical contact centers.
      How does big data come into play in personalizing the relationship and helping give customers the financial advise they are looking to receive.
      Shannon shares that mobile video chat allows customers what they want "convenience".
      For more on One Touch Brands go to www.onetouchbrands.com
      23 min

    About The Executive Innovation Show

    From the publisher's feed

    Welcome to The Executive Innovation Show Podcast with your host, Carrie Chitsey, 7x female Founder and CEO of several digital technology companies. She interviews innovative C-level executives from…