The Executive Innovation Show

Read the full blog here.

Welcome to the Executive Innovation Show Podcast, presented by One Touch Telehealth. During this podcast hear host, Carrie Chitsey, talk about the social determinants of health and the future of population health with Dr. Murali Naidu, Scott Collins, and Ryan Peterson. 

Dr. Murali Naidu is the Chief Physician Executive for a Managed Service Organization who has held several physician leadership positions at large health systems and IPAs.

Scott Collins is Chairman & CEO of Link-age. 

Ryan Peterson is the Senior Vice President, Strategy & Growth for Reveleer, a healthcare technology company.

Listen as we talk about how to improve population health in this episode:  

• What are the top buzzwords surrounding social determinants, community and population health today? How will this affect patient outcomes and the payers' ability to reduce costs by using data? 
• As we have more Baby Boomers aging at home and a shortage of long term care facilities, how do we think about social determinants for this population? 
• Scott Collins also details the categories you should be looking at beyond physical health. From emotional to financial, these are all areas that will allow for tailored solutions for different cohorts within the Baby Boomer population. He reminds us, “one size does not fit all!”
• How is the caregiver’s role used to determine social determinants? What will the role of the caregiver look like in five years? Listen to find out. 
• Can data solve the problem? Ryan Peterson discusses how the current isolation of data is keeping population health and social determinants of health from the "big leap forward". 
• These healthcare executives answer the following questions surrounding the importance of addressing social determinants of health:
  • What are the next steps to move the needle on patient outcomes? 
  • What are the right ways to get at-risk patients to engage with the health system? What is the right way to reach out, in what use cases should you use telehealth? 
  • How do we use AI beyond clinical, financial, and social data to deal with things like food insecurity and rural access to care? 
• We take time to talk specifically about the rural health shortage and patients using the emergency department as primary care. How can use insights to create outcomes? 
• Behavioral health is a big expense to the healthcare system that some could say is not being properly tracked. With a high stigma on mental health, are we asking seniors the right questions? 
• What will be the future of renal care since the executive order of Advancing American Kidney Health? 
• What’s one thing keeping these health care executives up at night? Carrie shares what’s keeping her up for the first time! Hear what she has to say.

Want to connect with Dr. Murali Naidu? Find him on LinkedIn! 

Follow Ryan Peterson and Reeveler’s journey in healthcare technology. 

Discover more from Scott Collins, Link-age and their research. Read the 2019 Link-age Connect Technology Study Report. 

Want to learn more about the Pros and Cons of Telehealth? Check out the white paper from One Touch Telehealth. We discuss how telehealth can make a huge impact on population health and social determinants of health.

Read the full blog here.

As 2019 comes to a close, we take a look back at the best healthcare podcasts of 2019 from The Executive Innovation Show Podcast. There has been big changes across the board! For the last 12 months we have witnessed an immense shift from the education of telehealth to the implementation and best practices of telehealth. 

Broken down into three sections; "Eye Opening Stats We Still Think About", "Innovations in Healthcare", and "The Year of Telehealth Adoption". Listen to what these top healthcare executives had to say this year. 

Eye Opening Stats We Still Think About 

In this section of the 75th Episode Special, we hear clips about some of the most eye opening stats heard on the podcast this year that we still think about today. Listen to these top clips from the following healthcare executives. 

• Clinton Faupel - Co-Founder and Executive Director of RemedyLIVE
• Philip Folsom - Co-Founder of The SPARTA Project
• Caroline Boudreaux - Founder of The Miracle Foundation

Innovative Ways Healthcare is Changing 

In this section of the Best Healthcare Podcasts of 2019 - 75th Episode Special, we talk about the innovative ways healthcare is changing. From the use of telehealth to relieve waiting room build up to using telehealth to train patients on remote monitoring equipment. Hear some of the best innovative clips from this year from these healthcare executives: 

• Emily Tyson - Senior Vice President of Strategy and Operations at Radix Health 
• Chad Worz - CEO of the American Society of Consultant Pharmacists 
• Dr. Gordon Chen - Chief Medical Officer at ChenMed 
• Dr. Sara Burdak - Chief Audiology Officer at Starkey Hearing Technologies 

The Year of Telehealth Adoption 

Was 2019 the year of telehealth adoption? Over the last few years, the adoption of telehealth has grown over 1900%!  This increase leads us to believe that 2019 was in fact the year of telehealth adoption, will 2020 be greater? Listen to this section to hear more about the specialties implementing telehealth. 

• Jillian Bridgette Cohen - CEO & Co-Founder of Virtual Health Partners
• Gary Larcenaire - CEO of Valley Behavioral Health
• Dr. Brian Bluth - Owner of Bluth Medical Associates, LLC
• Dr. Sharon Stoll - CEO of Global Consultant MD
• Pete Stevenson - President and Chief Operating Officer of eCare21
• Dr. Sonya Sloan - Orthopedic Surgeon and Author
• Dr. John Noble Jr. - President and Chairman of Better Day Health

We would like to thank all of you for listening to The Executive Innovation Show Podcast this year! We also want to thank all of our great guests from around the country for joining us. We look forward to having the best and most innovative companies and executive on the show in 2020.  

Visit OneTouchTelehealth.com. 

Welcome to the Executive Innovation Show Podcast, brought to you by One Touch Telehealth with Dr. Sonya M. Sloan, Andy Poole, and Dr. John Noble, Jr. 

Dr. Sonya M. Sloan, better known as #OrthoDoc, has established herself as a force to be reckoned with in the male-dominated field of Orthopedic Surgery. 

Andy Poole is the CEO of Monticello Community Surgery Center. They are a multi-specialty Ambulatory Surgery Center located in Charlottesville, Virginia and have an innovative model that allows them to care for patients from across the country. 

Dr. John Noble, Jr. is President and Chairman of Better Day Health. He is a lifelong entrepreneur and has practiced orthopedic surgery for 24 years.

This Episode's Topics:  

• Listen to understand how the role of the surgeon has changed over the years. What are these changes and how has that affected physician and patient experience? 
• What about the changes from an executive point of view? As the CEO of Monticello Community Surgery Center, Andy Poole talks about the factors he has seen change. 
• Should you be using telehealth for pre-consults? As a first-mover in telehealth, Dr. Sloan talks about what her experience has been. She lays out examples of when telehealth for pre-consults is important.
• Andy Poole talks about how to establish trust using telehealth. He explains that this initial conversation is a critical relationship builder before a patient goes into surgery. 
• Are post-surgery consults filling your waiting room? While telehealth is not a one size fits all, where does it work? 
• As value-based care becomes used more in healthcare organizations, the concern of unnecessary ER visits is prominent. Where do we see telehealth helping reduce ER admissions? 
• With the rise of assisted living, long term care, and home health, social determinants such as transportation issues and cost will only continue to increase. How do we solve this problem?
• Dr. Sloan talks about how she thinks the future of telehealth will be used to triage prior to surgery and you won’t be able to just book an appointment to discuss surgery without a telehealth consult. Will this declutter the waiting room? 
• We talk with Dr. John Noble about how the role of the surgeon has changed over the last few years and new healthcare tech coming into play. 
• How will technology help with doctor burnout? Listen as Dr. Noble explains how healthcare technologies like telehealth will improve the physician experience. 
• Dr. Noble talks about how “a simple telehealth visit for three or four minutes can reassure them and prevent a whole lot of trouble for everybody.” 
• As an innovative doctor, we ask Dr. John Noble where he sees the future of healthcare technology in 2020 and 2021. 
• As always, we ask our guests “What’s keeping you at night?” 

Keep up with Dr. Sonya Sloan her book, “The Rules of Medicine a Medical Professionals Guide to Success." 

Follow Andy Poole and Monticello Community Surgery Center. 

Stay tuned and follow the innovative and forward-thinking Dr. John Noble on LinkedIn. 

Download the telehealth white paper. 

Welcome to the Executive Innovation Show Podcast, brought to you by One Touch Telehealth and Humans Helping Humans. During this podcast hear host, Carrie Chitsey, talk with Gary Larcenaire, the CEO of Valley Behavioral Health. 

As CEO of Valley Behavioral Health, a non-profit network of clinics providing treatment for behavioral issues, addictions, psychiatric conditions, autism, and other chronic health conditions, Gary currently works to expand the services Valley provides to the community in Utah as well as surrounding states.

Listen to “Best Practices in Scaling a Behavioral Health Organization” as we discuss: 

• What are the barriers that are stopping behavioral health organizations from turning a profit and scaling their business? Gary Larcenaire has done it twice! How has he beat the odds in a space that is typically regional? Listen to what obstacles he thinks the industry faces, how he overcame them to scale Valley Behavioral Health. 
• Gary dives deeper into the controversial issues of behavioral organizations that are struggling to scale. “...the airline business runs on very thin margins and if they could just eek out a couple percentage points, they're considered to be successful. And I think in behavioral health, it's even worse than that.” 
• Are you serving all demographics and all insurance types in one location? Hear Valley Behavioral Health CEO explain why you should bifurcate your organization to make sure you are serving the right demographics. 
• What does Gary describe as vertical integration for his behavioral health organization? Why are healthcare organizations outsourcing some of the highest margin aspects of their business? Listen as Carrie asks him his through process in taking risks to adding labs, a pharmacy, and wellness clinics. Have those risks paid off? Gary gives us numbers to back high-risk/high-reward decisions. 
• Find out some golden nugget thoughts Gary has on where to look in fancy dinners, vendors and conferences. 
• Learn more about this CEO's background and what led him to become the innovative thinker he is today. Hear more of Gary’s story to becoming a top healthcare CEO.  
• How is innovation being hindered within the current healthcare system? Gary Larcenaire shares his analogy that includes an old school hard wired phone, a 20-foot cord and the break up of the Bell system. 
• Is there not only a stigma placed on mental health but also within healthcare as well? Hear them speak about taking action to change rural mental health with the use of telehealth and actively making a difference in their communities. 
• Carrie asks Gary how a large scale behavioral health organization sees the future with telebehavioral health and the blending of physical and virtual worlds. Listen to Gary talk about how they’d made several attempts to use telehealth in the past and how some vendor solutions drove their healthcare personnel to be more technical support vs. mental health professionals. Why is Gary betting on technology? How many folks have a data scientist or two on staff? Is his data driving more ACO’s to want a full-risk model with outcomes? 

Want to keep up with Gary Larcenaire and Valley Behavioral Health’s innovative journey? Make sure to follow them on LinkedIn.

Want a more in-depth view of the Future of Behavioral Health? Download the latest Behavioral Health White Paper. 

Welcome to the Executive Innovation Show Podcast, brought to you by One Touch Telehealth. During this podcast hear host, Carrie Chitsey, talk with Dr. Brian Bluth (Bluth Medical Associates, LLC) and Dr. Ben Barlow (American Family Care). 

Dr. Brian Bluth is trained and board-certified in family medicine. He is the owner and sole-practitioner in private practice since 2009 in rural Oklahoma. 

 Dr. Ben Barlow is the Chief Medical Officer of American Family Care which operates 210 clinics in 26 states seeing 3 million patients a year. He is board-certified in Emergency Medicine and joined AFC after 14 years in the Air Force. 

Listen to “Primary Care, Direct Care, Proactive Care or Just Good Patient Care” as we discuss: 

• Carrie gets the show started with Dr. Bluth, talking about the changes in rural health with practice groups and physicians looking to deepen patient relationships and expand their reach. How are the patient-physician relationships changing over time?
• As the specialty physician shortage continues to increase rural areas, what proactive measures is Dr. Bluth taking to make sure the patients in his community get the care they need? 
• With technology like telehealth and new billable codes coming forward, are we going to see more telemedicine access from a patient’s home? 
• What are the bias of telehealth? From generational biases to bias from bad telehealth experience, Carrie and Dr. Bluth talk about some of the questions patients and healthcare professionals may have about telehealth. 
• Public Service Announcement: Use telehealth if you have the flu! Don’t get everyone else sick. Carrie and Dr. Bluth speak on how useful and common sense telehealth is, especially during flu season. 
• Are telehealth doctors different in person than during a telehealth visit? What about patients? Dr. Bluth talks about what he sees from behind the screen. 
• How much time is spent taking a telehealth visit vs an in-office visit? Dr. Bluth gives real-life examples of the effortless use of telehealth in his practice. 
• American Family Care, founded back in 1982. now has over 214 clinics in 28 states. Founder, Dr. Irwin, had always envisioned AFC as accessible primary care. How has their model changed over time? 
• How is American Family Care using their urgent care clinics to provide better patient-centered care? 
• Did you know that 46% of Millennial patients don’t have a primary care doctor? In the podcast, we call these "unattached patients". Dr. Barlow explains American Family Care’s approach to "unattached patients".
• When looking at follow-up visits, are telehealth appointments the best way to provide patient convenience? 
• Is it primary care, direct care, proactive care or just good patient care? We ask Dr. Barlow the pending question of the podcast. 
• What’s it like working on the medical team for the White House under President Obama and President Trump? Listen as Dr. Barlow talks about his experience.
• As always, we ask the panel what is keeping them up at night. 

How is Dr. Brian Bluth making sure his community gets the care they need? Visit his website to find out.  

Keep up with Dr. Ben Barlow and rapidly growing American Family Care as they provide accessible primary care. 

 Learn more about One Touch Telehealth and how telehealth can help your practice provide better patient care via our Telemedicine White Paper. 

Welcome to the Executive Innovation Show Podcast, brought to you by One Touch Video Chat. During this podcast hear host, Carrie Chitsey, talk with Mike W. Erwin (Ecliptic Capital) and Brett Andrews (MicroVentures). 

Mike W. Erwin is the Founder and Chief Investment Officer of Ecliptic Capital, an Austin based “Venture 2.0” fund, targeting emergent investment opportunities.

Brett Andrews works at MicroVentures, a venture capital and investment banking firm in Austin, TX, where he is primarily responsible for sourcing investment opportunities, managing front end due diligence, and negotiating the term sheets for those engagements. 

Listen to “Venture Capital: Does Seed or Early Stage Still Exist?” as we discuss: 

• Carrie sets the stage of this week's podcast, "Venture Capital: Does Seed or Early Stage Still Exist?". It seems like more venture capital firms are looking for a magic $1M ARR number. While they still like to have conversations and chat with folks to not miss the next unicorn, has the market shifted and where do founders turn for capital. In this latest episode, Carrie dives in with some burning questions from founders banging their heads on the walls wanting to know the answers. 
• Carrie comes out with the burning question right out of the gate, does early stage, seed, or Series A, still exist? Hear Mike explain why terminology doesn't matter. Brett talks about the impact of the 2/20 model on capital deployment and says some folks might call Series B early stage these days. 
• Why does Carrie love the chart (of where they deploy capital) on Ecliptic’s website and think that all venture companies should have it on their site. It calls out the 4 stages of investment, did Mike and team add it to their website from past experience of raising money as entrepreneurs? 
• Where is MicroVentures investing in these 4 stages? Brett gives the 3 main areas where they are investing in.  
• From the entrepreneur perspective, finding the right investment partner is much like a marriage. Carrie asks Mike for his thoughts and tips to entrepreneurs on what advice he’d give founders to dip deep and find the right partner vs. ending up in a situation where you are just “taking money”. 
• What are the key ingredients that both Brett and Mike look for in companies to invest in? Entrepreneurs listen up and take notes. Are relationships a higher priority than the numbers? 
• There is a lot of debate about when is the right time to raise? What’s the real meaning behind the same old VC emails of “keep us updated on your growth”, “not enough traction” etc.? 
• What is keeping these investors up at night? We know they are keeping entrepreneurs up at night, but hear what makes these guys lose some z’s. 

Keep up with the journey of Mike W. Erwin and Brett Andrews on LinkedIn.

You can also visit both Ecliptic Capital's and MicroVentures' websites, will they find the next unicorn? 

To get the latest podcasts delivered to your podcast player of choice, subscribe to the show now or follow  Carrie Chitsey  and One Touch Video Chat on Linkedin for the latest videos/shows.

Welcome to the Executive Innovation Show Podcast, brought to you by One Touch Telehealth. During this podcast hear host, Carrie Chitsey, talk with Emily Tyson of Radix Health. 

As Senior Vice President, Strategy and Operations at Radix Health, Emily leads the company's efforts to scale rapidly by creating a culture committed to improving patient access. 

Listen to “Patient Demands for Convenience, Scheduling and Telehealth” as we discuss: 

• Carrie sets the stage of this week’s podcast. From online scheduling, reduced wait times, and the use of telehealth, patients are seeking more from their healthcare providers than ever before. In the last 24 months alone, we have seen telehealth grow by 1400%. As consumers, it’s not just tech-savvy Millennials that are demanding more access and convenience from their healthcare providers. 
• What is Radix Health seeing in the healthcare industry when it comes to demand generation and patient online scheduling? Emily Tyson talks about the significant increase over the last two years of practice groups having online patient scheduling. Emily predicts that all of the top hundred health systems in the country will have some form of online scheduling going into next year. 
• How can practice groups and health systems blend the physical and virtual world (telehealth) from a scheduling standpoint? Listen as we talk about how online scheduling isn’t just a standalone marketing tool but an operations tool for the practices and health systems. 
• Currently, practice groups on average are seeing a no show rate of around 20%. However, it gets much higher in areas like mental health where it can be as much as 60%. What are the drivers of no show rates and how can you use technology to reduce these numbers? 
• Listen as Emily details the different ways that online patient scheduling can not only reduce no show rates but how the technology can help providers think about planning with actionable data.
• There are many examples of why people don’t show up to their appointments. From transportation issues to busy schedules for follow up appointments, Carrie and Emily talk about the new partnership with Radix Health and One Touch Telehealth and how the two companies are working together solve this problem. Listen as we talk about how scheduling with telehealth can drive demand to the right places. 
• In most specialties, the average appointment wait time is six to eight weeks. Couple that with the average patient logistical time of over two hours, with 5-7 minutes of doctor face time, practices need to be digital-first when thinking about convenience and patient satisfaction. Listen as Carrie and Emily talk about how the partnership in marrying demand generation, online scheduling and telehealth can provide the tools necessary for an increase in patient experience plus utilization. 
• What can practice groups see for ROI? Carrie breaks down how telehealth as a standalone is seeing a ROI in just 2 patients/month/per provider. Typically, 30 days or less. Emily talks about how with Radix Health, you can have a 2% increase in utilization. Combine the two technologies and there is greater ROI for your practice group. 
• So how does it really work? Emily and Carrie discuss the nuts and bolts of how it works connecting physical and virtual appointments (online scheduling and telehealth) both from the provider and patient perspective.

Want to learn more about the partnership between One Touch Telehealth and Radix Health? Read the press release here!

Welcome to the Executive Innovation Show Podcast, brought to you by One Touch Video Chat. During this podcast hear host, Carrie Chitsey, talk with Nisa Amolis, Meg Paulus, and Stacey Feinberg. 

Nisa Amoils is a Partner at Grasshopper Capital, a securities lawyer, an anchor of Digital Asset Report and the author of “WTF is Happening? Women Tech Founders on the Rise”. 

Meg Paulus, a Partner at Holt Ventures, leads the investment activities for HOLT Ventures and the Holt Family Office, as well as facilitating grantmaking for the family foundation.

Stacey Feinberg is the President at 33 Capital and the Managing Director at Golden Seeds. Some of her early-stage investments include Uber, Facebook and Zico Water.

Listen to “Venture Capital: Will the 2% Female Investment Ever Change?” as we discuss: 

• Carrie sets the women investment table of how large the gap is in women founders getting venture investment (quoting some great stats from Nisa’s book). 
  • Women CEO’s only represent 17.5% of privately-held businesses with paid employees.
  • Of the 1500 S&P companies only 5.1% have women CEO’s. 
  • Female founders only receive 2% of all venture capital (with no male co-founder).
  • In 2018 women made up only 8% of investing partners at US VC firms
• Listen as Nisa, Stacey and Meg give us reasons why they think these numbers are dismal and what if anything can be done to change them. 
• We talk with Nisa about her book, “WTF is Happening? Women Tech Founders on the Rise”. What did she find most eye opening when she was writing the book?
• Listen as we talk about the stories of demoralizing meetings top women founders like the two female founders from Away shared recently in Inc magazine. Our guests advise on how to keep going in this rollercoaster of emotions.  
• Where can women find people who are legitimately investing in female founders? From venture capital, family offices, and angel groups, our guests provide some good insights into the best places to look. 
• When is the right time for you to raise capital? Listen as Stacey details what she believes women entrepreneurs should be doing to raise money. 
• While there are a lot of new women funds, the number of 2% investment has not moved. Is there a systematic problem happening? Nisa explains her thoughts. 
• Hear Meg talk about how important it is to foster relationships with women entrepreneurs early on in their entrepreneur journey.
• Is the new series A benchmark of a $1M dollars ARR that is required by some venture capitalist firms too much? Nisa talks about the experience within the fin-tech space, what criteria does she have for progressive and emerging tech companies? 
• Listen as Stacey discusses some specific deals that were outside of these ARR requirements and what made her want to invest in these female founded startups.
• Beyond the MVP, Meg wants to make sure the founder is the right person for the job and they are able to get traction with “real-life” customers.  
• The panel talks about the significant disadvantages that minorities face when looking to raise money. 
• As always, we ask the panel what is keeping them up at night. Listen to their answers on the podcast. 

Keep up Meg Paulus and learn more about Holt Ventures.
Make sure to grab Nisa Amolis’ book, “WTF is Happening? Women Tech Founders on the Rise”.
Follow Stacey Feinberg's investment journey.
Follow Carrie Chitsey and One Touch Video Chat on LinkedIn

Welcome to the Executive Innovation Show Podcast, brought to you by One Touch Video Banking. During this podcast hear host, Carrie Chitsey, talk with Tim Schneider and Steve Miller. 

Tim Schneider is CEO of Investors Community Bank and one of the bank’s co-founders. Tim has been in the banking profession for more than 30 years and helped start the bank with three other entrepreneurs in 1997.

Steve Miller is the President and CEO of Fresno First Bank, one of the largest single branch community banks in the country. He has worked in the financial services sector for 25 years with both domestic and international assignments covering 4 countries. Since joining Fresno First Bank in October of 2015, the bank has doubled in Assets and seen its market valuation double as well.

Listen as we discuss: 

• Over the past 10 years, over 10,000 branches have closed, that’s an average of 3 branches per day. Why are branches closing at such a quick rate? Tim Schneider and Investors Community Bank, with only four branches, has become the 10th largest community bank in Wisconsin. How did they do it? How have they taken the bank to the customer? 
• The large banks have more money for digital innovation but take much longer to move and roll out. Do community banks have a competitive advantage to get there faster with digital tools like video banking?
• Currently, Investors Community Bank sends its relationship managers out into the field with their agricultural clients. Does this limit their time and reach? Carrie and Tim Schneider talk about the future of relationship banking. 
• Banks are built on face-to-face relationships and regardless of generation, customers still want human interaction, but how do you meet them digitally? 
• How are your branches set up today? Carrie and Tim talk about what the future of banking will look like when it comes to employees and real estate space needed. 
• Fresno First Bank is one of the largest single branch community banks in the country. How did they extend beyond branch four walls to make this growth happen?
• Considering 90% of Fresno First Bank’s business banking customers don’t step into the branch, how does Steve Miller think about the future of managing digital relationships and physical branches? 
• Do banking executives need to think harder on training, change management and branch optimization?  Listen as Steve talks about his experience with change and implementing a psychological shift with his employees. 
• Did you know that 82% of banks will be implementing video baking in the next 12 to 18 months? When you think of video banking do you think of Video ITMs, video conferencing or a true video banking platform? 
• Carrie talks with Steve about where he sees the most opportunity for pairing the physical and digital world for branch optimization, acquiring and servicing customers from anywhere vs. in a physical branch location. 
• With the new banking technologies, what are you looking for in a bank employee? We talk with Miller about how the role of a bank employee has really changed. Has the job description changed or just the communications channel?
• Listen to what keeps both Tim and Steve up at night as banking executives. 

Learn more about Investors Community Bank and how they develop great banking relationships with their customers. 

Keep up with Fresno First Bank and Steve Milleron LinkedIn. 

Visit the One Touch Video Banking resource center. 

Also

Welcome to the Executive Innovation Show Podcast, brought to you by Live Video Interviews. During this podcast hear host, Carrie Chitsey, talk with Gelena Sachs (VP of People at Ridecell) and Deborah Moroz (Chief Human Resources Officer of Health-Ade Kombucha). 

Gelena Sachs is the VP of People at Ridecell. Trusted leader and change agent with a broad perspective on best practices from leading companies listed as Fortune’s Best Places to Work. 

Deborah Moroz is the Chief Human Resources Officer of Health-Ade Kombucha. She is a senior HR leader who specializes in supporting organizations through change, including during times of fast growth. Ms. Moroz is currently writing a book about how to realize an ideal corporate culture.

Listen to “Recruitment Challenges: High Growth Hiring Pains” as we discuss: 

• Let's talk about mid-sized companies' hiring pains. What are they and what do Deborah Moroz and Gelena Sachs believe are some of the challenges they see in their hiring process today. Listen to what these HR professionals pick. 
• What is your current recruiting process? Deborah talks about the importance of having a strong organized hiring process established and maintained for your company. 
• What recruiting strategies does Health-Ade Kombucha implement to select candidates that they know will be a culture fit? They conduct what they call an executive "culture interview". Since the leadership team has placed a strong emphasis on being involved in this interview, Carrie wants to understand more what it entails. What exactly happens in this culture interview? 
• Why does Gelena Sachs not like the term "culture fit". She talks about how she asks her hiring managers to look for the cultural add. You should be looking at what cultural gaps will that candidate fill for the company. Listen to find out. 
• As your company grows, you may be looking at expanding into parts of Kooning, India like Ridecell. Gelena talks about how you need to localize your culture values for that specific country or region. 
• Hear the advice Gelena and Deborah would give to HR professionals going through HR high growth scaling. For companies that don't have the best and most expensive recruitment software, they must work leaner. What are some of the tools that helped Health-Ade Kombucha and Ridecell?
• Deborah gives insightful advice on the three key components you should have in place to make sure you have a scalable company culture during high growth. 
• Deborah and Gelena talk about how giving employees the chance to learn, grow and evolve their skills is a great draw for top talent.
• Deborah and Gelena answer our favorite question - "What keeps you up at night?". 

Want to keep with Ridecell as they are on the cutting edge of mobility? Follow them on Twitter. 

Learn more about Health-Ade Kombucha as they continue to grow in the kombucha space. 

Download the White Paper, "Reach & Recruit a Passive Front-Line Talent Pool" to learn more about how to find and hire the best talent available.