The Executive Innovation Show

The Executive Innovation Show

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The Executive Innovation Show episodes

  • What Are Hospitals & Payers Role in Virtual Care? (Sutter Health | Aetna)

    Welcome to the Executive Innovation Show Podcast, brought to you by One Touch Telehealth. During this podcast hear host, Carrie Chitsey, talk with Steve Wigginton. 

    Steve Wigginton is the CEO of Sutter Health | Aetna in Northern California, a joint venture between the two parent companies. Wigginton is a respected leader with a proven track record of driving culture, growth, and innovation in the healthcare industry, having been CEO of Valence Health, Chief Development Officer of Evolent Health and founding CEO of Medley Health.

    Listen to “What are Hospitals + Payers Role in Virtual Care?” as we discuss: 

    • Steve Wigginton talks with Carrie Chitsey about the 50-50 joint venture with Aetna and Sutter Health. Listen as Steve talks about how this joint venture can leverage the emerging capabilities that technology has, such as virtual care. He also talks about the benefits it has for providers, employers, and patients. 
    • How can health systems across America deliver a great patient experience that lowers costs and while improving patient outcomes? Steve talks about the advantages payers, employers and patients can receive by these sort of 50/50 joint ventures. 
    • Migrating to a value-based care model from a fee for service model, hear Steve give his reasoning as to why a fee for service model does not best serve the patients. Are health systems starting to realize that upfront investments in patients have long-term healthcare cost reduction? Are we there yet? 
    • Should digital healthcare innovation come from the payer, hospital or the provider? 
    • Hear Sutter Health | Aetna CEO talk about the hurdles a health system must face to reach a level of totality across the delivery system. From human capital management training and internal workflow, he explains there must be a maturation process to connect these virtual health capabilities across the board. 
    • One of the biggest problems in America’s healthcare system is rural healthcare. Steve Wigginton gives his top three things rural health community CEOs should be thinking about as 2020 approaches in regards to prioritizing virtual care for better patient outcomes. 
    • As always we ask Steve what are the top two healthcare-related things that keep him up at night. Besides teens, what are they?  

    Stay up to date with Steve Wigginton and Sutter Health | Aetna as they continue to bring innovation to healthcare.  

    How can your health systems provide better virtual care? Grab all your resources to learn how to impact patient outcomes, implement virtual care and patient experiences.

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    27 min
  • Talent Criteria: Does a College Degree Still Matter? (Clover, SHRM, "Educate, Equip, and Empower ")

    The Executive Innovation Show Podcast, brought to you by Live Video Interviews and hosted by Carrie Chitsey, talks with Nick Schacht (Chief Global Development Officer at SHRM), DeAnnah Stinson Reese (CEO of Educate, Equip, and Empower), and Jennifer Oswald (Head of People at Clover Commerce).

    Nick Schacht is the Chief Global Development Officer at SHRM. He has been an HR leader for more than 30 years. 

    DeAnnah Stinson Reese, CEO and founder of Educate, Equip, and Empower works with professionals and college students on ways to successfully transition and thrive in their desired careers and how to successfully navigate their job search.

    Jennifer Oswald, is the Head of People at Clover Commerce. One of her biggest accomplishments was reducing employee turnover from 258% to a low of 17%.

    Listen to “Talent Criteria: Does a College Degree Still Matter?” as we discuss: 

    • As top companies such as Apple and Whole Foods come out and publicly drop the college degree requirement, it's time to have the debate. With Generation Z considering not going to college, does this change the future of HR traditional requirements for certain positions? 
    • Listen as Jennifer Oswald talks about how a college degree for her company, Clover, is now a nice-to-have versus a must-have. She also talks about the competitive job market within Silicon Valley. 
    • While Apple and IBM may have removed the job requirement to apply, Nick reminds Generation Z that they still have to go up against a much larger labor pool. 
    • DeAnnah Reese Stinson stresses the need for Generation Z job applicants to be competitive. If students do decide to go to college they need to give themselves that competitive edge via internships and side projects. 
    • We give the roundtable guests a scenario, what do they look for when hiring a developer type role. Listen as they give their answers and explanations to what they chose. Which candidate would you select as an HR professional? 
    • As the job requirements change and more of Generation Z will not be going to college, how does that change recruiting for a company like Clover? 
    • Nick Schacht of SHRM talks about new and productive approaches to hiring new talent. Some of SHRM's members are doing innovative things like partnering with community colleges and less competitive two-year programs to build internships. 
    • DeAnnah advises students to create a digital footprint as a professional. What other aspects of social media does she have her clients proactively use? Listen to find out. 
    • Nick believes that there is going to be a huge shift in assessing candidates based on what they can do versus what they know. Should your talent acquisition team be looking at how well people learn, adapt, and acquire knowledge?
    • DeAnnah speaks on the advice she would give to a room full of Generation Z juniors in high school. 
    • Carrie wants to know if the guests feel that ATS (applicant tracking systems) hurting job boards and the applicant review process. Is keyword stuffing driving you crazy? Jennifer talks about how much she dislikes resumes altogether. 
    • What is keeping these HR guests up at night? Listen to their answers here. 

    Keep up with Nick Schacht at SHRM as they continue to train the future leaders of Human Resources.

    Follow the continued journey of Jennifer Oswald and her success at Clover Commerce. 

    Stay tuned with all of DeAnnah Stinson Reese’s great work at Educate, Equip, and Empower on Instagram. 

    Visit our free resource center on talent acquisition from Live Video Interview

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    51 min
  • The “New” Remote Monitoring Last Mile: From Alerts to Real-Time Virtual Patient Outcomes (Global Consultant MD & eCare21)

    Welcome to the Executive Innovation Show Podcast, presented by One Touch Telehealth. During this podcast hear host, Carrie Chitsey, talk with Dr. Sharon Stoll (CEO of Global Consultant MD) and Pete Stevenson (President and Chief Operating Officer of eCare21). 

    Dr. Sharon Stoll is CEO of Global Consultant MD, a medical consulting firm based out of Philadelphia. She is a neurologist by training, who completed her neurology residency at Thomas Jefferson University Hospital in Philadelphia and then her Neuroimmunology fellowship at Yale University School of Medicine. Dr. Stoll continues to play an active role in academic development and continuing medical education. She has received numerous awards including the Rodney Bell teaching award and is a nationally renowned speaker.

    Pete Stevenson is President and Chief Operating Officer of eCare21 – a leading Virtual Care company. Before eCare21, Pete founded an IT Security company and led it from INC 500 recognition to acquisition, followed by an 11-year career with IBM leading their Enterprise Security SWAT team.

    Listen to “The “New” Remote Monitoring Last Mile: From Alerts to Real-Time Virtual Patient Outcomes” as we discuss: 

    • What has caused the rise and buzz surrounding remote monitoring? Has new digital technology increased the conversation? Dr. Sharon Stoll speaks to why she believes the conversation around remote monitoring has heightened.
    • Remote monitoring has the potential to help everyone from the payers, to the providers and most importantly the patients. What boundaries does this medical device technology break down for patients? 
    • Why does remote monitoring alone, not help with reducing healthcare costs and patient outcomes? Find out why with video telehealth as the “last mile” behind remote monitoring technology can help so many patients avoid the emergency room. 
    • With data and real-time testing, can doctors still handle an asthmatic patient’s “flair ups” virtually through telehealth to avoid ER trips? Dr. Sharon Stoll explains her experience with COPD medical devices and MS testing and why the need for a physical exam is not needed in most cases.  
    • With new changes to healthcare policy that has allowed for remote monitoring billable codes that are reimbursed and telehealth billable codes, Pete talks about how the rise of remote patient monitoring is advancing the market for virtual care. 
    • Policy drives change. Pete and Carrie talk about how the recent changes to healthcare policy are opening the door for higher-tech adoption, telehealth, and truly closing the last mile in virtual care. 
    • How will the executive order, “Advancing American Kidney Health”, begin to solve many of the problems regarding kidney health in America. Hear Pete and Carrie break down what the future of home dialysis will look like in taking a hemodialysis driven market to a peritoneal dialysis “home” market. The dialysis center companies are really heating up trying to figure out all the operational issues to address to move a market to 80% home dialysis by 2025. What impacts does it have to the renal care ecosystem? Carrie goes over all the areas in which we’re going to need to see change that will require virtual care support with a combination of remote patient monitoring, video telehealth and video chat support for Baxter home machines. 

    Learn more about eCare21 and keep up with their recent white papers and news.  

    Follow Dr. Sharon Stoll on Instagram and review Global Consult MD.

    Learn more about One Touch Telehealth and telemedicine via our “Telemedicine Pros and Cons" 

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    45 min
  • Medical Devices: Innovation & Training - Supporting Today’s Digital Patient

    Welcome to the Executive Innovation Show Roundtable, presented by One Touch Telehealth with your host Carrie Chitsey. During this Roundtable hear Dr. Sara Burdak (Chief Audiology Officer of Starkey Hearing Technologies), Michael Wahlster (CEO & General Counsel of ImPACT Applications, Inc.) and Justin Ross (Chief Technology Officer of MED-LOGICS, Inc) talk about "Medical Devices: Innovation & Training - Supporting Today’s Digital Patient".

    Dr. Sara Burdak is the Chief Audiologist at Starkey Hearing Technologies. Sara has been with Starkey for 20 years. She’s responsible for developing and aligning Starkey’s global audiology strategy as it relates to education and training programs, the Department of Veterans Affairs and customer and industry relations. She also supports audiology student initiatives and is passionate about the future of the hearing industry and promoting women in business. 

    Michael Wahlster is the CEO and General Counsel of ImPACT Applications. Mike has been an attorney in large law firms, co-founded, operated and sold an online power sports parts business, and founded and operated his law firm for 10 years before joining ImPACT Applications.

    Justin Ross is the CTO of MED-LOGICS, Inc. Justin has a background in Mechanical Engineering, Information Technology, and Software Development. He manages the Product Development, Quality and Regulatory for the Ophthalmic Company.

    Listen to our Medical Devices: Innovation & Training - Supporting Today’s Digital Patient Roundtables as we discuss: 

    • Dr. Sara Burdak talks about Starkey Hearing Technologies and their long history in the medical device industry. Listen as she talks about the constant need for digital innovation and the revolution of the hearing aid over the years. 
    • Michael Wahlster, of ImPACT Applications, talks about how his company has made concussion testing more virtual. Michael explains how ImPACT had to adapt to the industry through virtual and digital concussion testing through their multiple mobile applications. 
    • Justin Ross discusses how MED-LOGICS, Inc challenges the status quo in the market and their success to come in the future. 
    • Within their new app, Starkey Hearing Technologies made it not just about hearing health but the entire ecosystem. Why was this done? Sara talks about how they got to the idea of the app and what factors led to its creation. 
    • ImPACT Applications was faced with the challenge of making sure that their software could be more accessible. Michael talks about how the healthcare world is changing so that patients have control over their scores and health information.
    • In a now digital world, the guests speak to how training has changed across the board. With distributors, health systems and sales professionals in many countries, how has video training become table stakes?
    • What is keeping these healthcare executives up at night? Listen to their answers here.

    For more on Starkey Hearing Technologies, follow both Starkey Hearing Technologies and Dr. Sara Burdak on Twitter.

    Keep up with Michael Wahlsterand ImPACT Applications as they continue their journey in the concussion industry.

    Find MED-LOGICS, Inc and Justin Ross on LinkedIn.

    Learn more about One Touch Telehealth and digital patient engagement via our “Telemedicine Pros and Cons" White Paper. 

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    33 min
  • No Afterthought: Retention and Attrition (PhenomPeople & Sage Dental Management)

    In this episode of the Executive Innovation Show Podcast, Carrie Chitsey speaks with John Reaves Whitaker, VP of Talent Acquisition & Retention at Dental One Partners and Brad Goldoor, Chief People Officer of Phenom People. 

    Brad Goldoor is co-founder and Chief People Officer for Phenom People, where he oversees Phenom’s signature “not normal” hiring, onboarding, and employee engagement initiatives. He specializes in startups and has over 25 years of experience in channel sales, digital advertising, and People operations.

    John Reeves Whitaker is the SVP & Chief People Officer for Sage Dental Management. He is a featured contributor on FistfulOfTalent and The HR Exchange Network & actively working on his next book, “We’re All Millennials.”

    Listen as we discuss the following topics: 

    • We talk with Brad Goldoor about talent experience management and what it means to Phenom People to solve the candidate experience problem. How is Phenom People’s talent experience software much more than an ATS (applicant tracking system)?
    • To prioritize retention and attrition, what does Phenom People do that is extremely special for new employees on their first day?
    • What are the key factors that are driving high attrition rates within organizations? Carrie and Brad breakdown what they believe contribute to high attrition rates among employees. Hear why it starts with the recruitment process. 
    • How do you make sure your recruiters are looking past the fill rate? Phenom People measures their recruiters on employee engagement rather than fill rate. What are some of the 20 data points he uses? Listen to find out. 
    • For HR leaders, how do you get buy-in from the C-level to change the way your current Human Resources department operates?
    • Listen to what problems and demands that are keeping Brad up at night. One of those issues is upskill training. He states “Are we providing an environment to help nurture people's skills and careers so that they have a path toward the future?”. 
    • Fill rate vs retention, which one should be the most important to your recruiters? We talk with John Reaves Whitaker about how he has abandoned fill rate metrics and looks to incentivize recruiters based on retention. He explains how the retention rate helped his HR department take ownership that helped the recruiting team recruit differently.
    • In areas like healthcare where the unemployment rate is less than 1%, John talks about what moves you must make to find the right talent for the job. He suggests that by only targeting jobs boards and job ads, you aren’t doing enough. In today’s candidate-driven market, you have to be smarter.
    • Is the role of the recruiter more digital marketing to reach a passive talent pool? 
    • As we continue to look past fill rate and build effective relationships to increase employee retention and attrition, John discusses some of the practices that he uses with his recruitment team to enhance the relationship with new employees. 
    • John gives his advice to other HR leaders on how not to make retention and attrition an afterthought with this awesome Texas expression, “You can’t cool down the room if the windows are still open”.

    Keep up with Brad Goldoor at PhenomPeople.com and their journey in talent management experience.

    With his new book coming soon, “We’re All Millennials”, John gives us a prelude of what to expect.

    Download the White Paper mentioned in the podcast, "Reach & Recruit a Passive Front-Line Talent Pool"

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    30 min
  • Improving Health Outcomes Through Consultant Pharmacists (TelePharmacy)

    In this episode of the Executive Innovation Show Podcast, Carrie Chitsey speaks with Chad Worz, the CEO of the American Society of Consultant Pharmacists and Ashlee Kleevens Hayes, the founder of RX Ashlee and host of the RX Buzz Podcast. 

    Chad Worz is the Chief Executive Officer of the American Society of Consultant Pharmacists. He is a pharmacist and has been working on managing medications for people his entire career.

    Ashlee Klevens Hayes is the founder of Rx Ashley. She is also the University of Southern California School of Pharmacy Career Strategist and is the host of the RX Buzz podcast which is affiliated with the Pharmacy Podcast Network. Her show is consistently ranked top 30 business podcasts on Apple.

    Listen in as we talk about topics such as: 

    • Listen as we talk with Chad Worz about his journey within the pharmacy world, his current role at the American Society of Consultant Pharmacists, and some of the technology innovation he’s seeing in pharmacy. Hear more about his career path in becoming a consulting pharmacist. 
    • How are consulting pharmacist working to educate population health such as Baby Boomers on medication management? With the adult population over 65 consuming 39% of all medications in the country, Chad talks about the innovative work being done by pharmacists to reduce the amount of needed medication. 
    • What are the differences between a consultant pharmacist and a retail pharmacist? We break down the day-to-day of a consultant pharmacist and the role in managing medications, providing proactive healthcare, and more.
    • How can pharmacist use technology innovation such as video telepharmacy to virtually provide better care to patients? As we reach a total of 74 million Americans over the age of 65 by 2030 the need for technology such as telepharmacy is critical. Listen as Chad Worz gives specific examples of how pharmacists can use video telepharmacy to improve the lives of patients.
    • Reimbursement hurdles are obstacles not only in pharmacies but from moving from a fee for service to a value based care model. Listen as we talk about the different ways pharmacist can get paid for video telepharmacy and how that will look in the future. 
    • Hear Chad explain how value-based care and patient-specific care as two concepts that pharmacists need to be thinking about. 
    • What made Ashlee Klevens Hayes want to become a pharmacist? We talk with her about her family history in pharmacy and what attributed to her journey in the pharmacy space. 
    • She talks about how growing her brand/company and networking allowed her to teach and consult others on their career path, such as her current role at University of Southern California. 
    • With 50% of Americans taking some kind of prescription medication and 330 billion dollars spent on prescription medications a year, how are the pharmacist that Ashlee works with being entrepreneurial with technology such as video telepharmacy and changing the industry? 
    • With Millennials and soon Gen Z’s coming out of pharmacy school, what should they be thinking in regards to their career path? Listen for her insights in figuring out the different areas available in being a pharmacists outside of just retail pharmacy. 

    The American Society of Consultant Pharmacists reaches 50 years, visit their website to learn more. 

    Keep up with Ashlee and her podcast at www.rxashlee.com. You can listen to the RX Buzz podcast with Carrie Chitsey. 

    To learn more about video Telepharmacy solutions and watch the webinar on demand “Future of Pharmacy”.

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    57 min
  • What Matters Most to Job Candidates in Selecting a Workplace (Assurance & EverythingBenefits)

    In this episode of the Executive Innovation Show Podcast, Carrie Chitsey speaks with human resources professionals Michele McDermott and Rachel Lyubovitzky about the most important benefits to employees 

    Michele McDermott, former Senior Vice President at Assurance, one of the largest and most awarded independent insurance brokerages in the U.S., consistently named a top place to work. At Assurance, Michele was responsible for maintaining the company’s “Best Place to Work” culture, driving the development of current and future leaders, and developing new programs that minimize risk and maximize health for the company’s employees.

    Rachel Lyubovitzky is CEO and co-founder of EverythingBenefits, the leading provider of next-generation automated benefits technology that uncovers hidden costs, eliminates errors and helps keep companies compliant.

    Listen in as we discuss topics surrounding selection criteria of employees and what they look for in a workplace. 

    • Named one of the “Best Places to Work”, Michele McDermott of Assurance talks about how they create a culture built for success and employee engagement. How do you create a place where people want to wake up every morning and come to work? Listen as Michele talks about how remote working is a big draw for the younger demographics, Millennials and Gen Z’s. Assurance recognizes that today’s employees want to work differently and are committed to employees having work-life balance. Listen to what makes Assurance one of the best jobs for millennials. 
    • What are some great recruiting strategies? A job description is often the first impression that a potential employee sees. Assurance’s job descriptions have a creative rockstar motif. Listen as we talk about how changing that job description can paint a better picture of your company’s culture. A job description doesn’t have to be a boring list of qualifications, how do you stand out from the clutter and speak to your ideal candidate culture? 
    • How can your company attract younger demographics from Millennials to Generation Z and what are they looking for in a career? Michele talks about the changes she has seen in the types of things Millennials want in a job. From community involvement to flexibility and mobility, hear what it takes to bring in top talent from these younger generations. Since the average tenure is now down to an average of two years, how do you retain them in a great company culture? 
    • Are you attracting talent? We talk with Rachel Lyubovitzky about the change in the type of benefits that Millennial employees are seeking. How can these new benefit types curve millennials job hopping?  Hear how employees these days are interested in benefits such as pet insurance and tuition reimbursement. What benefits can you offer to attract top talent from this younger generation? 
    • Hear how the new employee onboarding process and questions from younger demographics are increasing the need for white glove HR support. 
    • With 75% of the workforce being Millennials in 2020 and Generation Z also stepping into the workforce for the first time, should you change your benefits package to accommodate them down the road? As a technology first-generation, how should the delivery, communication, and support migrate to more digital and video first communication? 

    Read more about Assurance & their 2019 Best Place to Work in Chicago recognition.

    Keep up with Rachel Lyubovitzky and EverythingBenefits by visiting their website.

    Download the eBook, "Reach & Recruit a Passive Front-Line Talent Pool"

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    28 min
  • Best Practices in Full Risk Primary Care Practice Models (ChenMed)

    In this episode of the Executive Innovation Show Podcast, Carrie Chitsey speaks with Dr. Gordon Chen, the Chief Medical Officer at ChenMed. Physician. Advocate. Business and Thought Leader. As Chief Medical Officer at ChenMed, Dr. Gordon Chen plays multiple roles in the growing, physician-led, full-risk, outcomes-based medical practice that is transforming healthcare for the neediest populations.
     
    Listen in as we talk about topics such as: 

    • Hear about the backstory behind ChenMed and how they are transforming the “new” full-risk Medicare internal medicine healthcare model. After seeing the poor coordination within healthcare with his father, the Chen family of doctors decided they had to solve this problem themselves for other families with a new primary care practice model. Being a family of physicians, they saw healthcare from the patients' point of view and wanted to help doctors communicate better. 
    • What is the difference between the fee for service and the full risk model? Dr. Chen and Carrie talk about the patient and practice group benefits of the full risk Medicare model and dive deeper into explaining exactly what it means. Learn how the full risk model allows physicians to focus better on the holistic view of patient outcomes. Do you make more or less money as a practice group in a full risk model?
    • How does implementing a full risk model or a value-based care model put pressure on physicians to bring patients to better health? Dr. Chen speaks to his experience of setting physicians up for success at close to 60 centers and helping to reduce hospitalizations by 40% to 50%. Hear the difference in doctor to patient ratios in full risk vs. traditional primary care models.
    • Carrie asks Dr. Chen to break down all questions we have about a full-risk model, including patient experience, office environment, specialty practices/referrals, physician experience, and work/life balance. Listen in to hear the amazing things you can do with ownership of patient outcomes in a full-risk model, hear all your questions answered on “how it works”. Dr. Chen takes us through a patients journey on a full risk model.
    • What kind of physicians are attached to work in in a “patient-centered value-based care model”? Listen to Dr. Chen talk about the additional training required, mindset and how the practice is run with purpose.
    • What does the future hold for full risk models where you need to find operational efficiencies through technology innovation? Dr. Chen talks about how critical technology has been to grow their practice, how they’ve embraced it for patient outcomes. Carrie and Dr. Chen talk about the advantages in video telehealth for remote visits across clinics to reduce patient wait times and how telehealth plays a critical role in the last mile of remote monitoring to reduce hospital readmissions.

    Want to keep up with Dr. Chen and ChenMed's innovative primary care model? Follow him on Twitter and LinkedIn.

    With Telemedicine billable codes being proactively available by the payers, and big changes from Medicare on January 1, 2020, it’s time to understand how telemedicine can help patient outcomes for your medical group practice. Download our White Paper, "The Pros, and Cons of Telemedicine". 

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    34 min
  • Hiring and Developing Leaders vs. Managers (Leadership Evolution Group & Korn Ferry)

    In this episode of The Executive Innovation Show Podcast, Carrie Chitsey speaks with Amy Riccardi, Founder, and CEO of Leadership Evolution Group and the Chief People Officer of HCM2020, and Caroline Werner, Senior Vice President, Global Talent for Korn Ferry. 

    Amy Riccardi who is the Founder and CEO of Leadership Evolution Group and the Chief People Officer of HCM2020. For 18 years she’s been working with CEOs and executives to fix complex people problems in organizations. A critical factor in the success of these programs is the leadership capability of the CEO. To address this issue, she’s writing a book titled, Leadership vs. Management: Leadership essentials you must master in 2020 and beyond. The book is coming out in October. 

    Caroline C. Werner is the Senior Vice President, Global Talent for Korn Ferry based in the company’s Dallas office. Caroline also leads the organization’s internal Talent Acquisition function providing pre-boarding, recruitment and onboarding strategy and delivery globally. Before joining Korn Ferry, she spent seven years in progressive Human Resources roles with another major executive search firm. In her last role with the firm, Ms. Werner was the Director of Global People Operations and served as the HR business partner to the global corporate and executive teams.

    Listen in on this episode as we talk about what it means to be a leader vs a manager: 

    • Leadership is one of the defining qualities of success and a critical issue among organizations. How do you differentiate being a leader vs a manager? Amy speaks to her 25 years of experience in management consulting to answer that question. 
    • Are leaders born or can you create them? Carrie and Amy talk about their perspectives on if you’re born a leader or not. We dive deeper into culture fit, the grit of employees and making the right decision during the hiring process. 
    • Amy discusses the types of questions leaders vs managers would ask their interviewer. A forward-thinking leader will ask about the future - a manager would ask about the process. Learn more about how to distinguish leaders vs managers during the recruitment process. 
    • Did you know 75% of the C-Suite will be Millennials by 2020? Hear about how the change of organizational structure and philosophy will change with new Millennials and Gen z employees enter the workplace. Gen Z’s are in the workforce already, and more are coming. Find out from a recent survey, do Gen Z’s want to be managed by Millennials or Gen X?  
    • Hear Amy give her ingredients to creating a kick-ass culture. She gives an introspective look at the culture within an organization and explains how important that is. 
    • We talk with Caroline Werner about her role at KornFerry. With over 8,000 employees in over 50 countries, how do you hire for future leaders and managers? She speaks about how good leadership for an organization works like a pyramid, managers create a solid foundation at the base. 
    • Listen as we talk about how critical retention is. In today’s competitive candidate-driven market, how do you reduce attrition and retain employees? Caroline shares her advice on training managers and how to get these employees to buy into the company culture.
    • As more or Gen Z and Millennials move into the workforce, some Millennials having been managers and looking to that next leadership role, how does training need to change to fit these demographics?

    Check out Amy Riccardi at Leadership Evolution. And be sure to read the new article from KornFerry, Teaching Workers: An Afterthought?. 

    Download the eBook, "Reach & Recruit a Passive Front-Line Talent Pool".

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    37 min
  • Is the Growth in Physician Entrepreneurs Stem from Physician Experience? (Society of Physician Entrepreneurs)

    In this episode of The Executive Innovation Show Podcast, Carrie Chitsey speaks with Arlen Meyers, the President, and CEO of the Society of Physician Entrepreneurs.

    Arlen Meyers, MD. MBA is a Professor emeritus at the University of Colorado Denver School of Medicine and lecturer at the UC Denver Business School and an industry consultant. He is the President and CEO of the Society of Physician Entrepreneurs at www.sopenet.org

    Listen in as we talk about topics such as: 

    • Having seen both sides of the coin by being a physician and an entrepreneur, listen to Arlen Meyers talk about the top three things he believes is driving global physician entrepreneurship. Hear Arlen and Carrie discuss other drivers the are generating physician entrepreneurs. From doctor fatigue to being unhappy, doctors are looking at the gaps In healthcare and using technology to solve them. 
    • The generational differences of doctors in the field are currently being shaken up. More Millennials and Generation Z students are graduating and stepping into the role of being a clinical physician. With Millennials and Generation Z growing up with technology, how are they impacting doctors offices and the medical entrepreneur space? Arlen discusses how the new generation is creating intergenerational entrepreneurship platforms. 
    • Do we have enough doctors graduating that actually want to be doctors or does Gen Z just want to hold the credibility of having an MD while venturing in physician entrepreneurship space? Arlen speaks about how the education system needs to change to accommodate those just looking for biomedical entrepreneurship vs those looking for a traditional clinical career track. 
    • How do we not only look at patient experience when looking at new technological medical advances but also take a look at the doctor’s experience as well? Discover Dr. Meyer’s acronym, Q.W.I.L.T. He breaks down the acronym and gives his advice on what new technology needs to be able to accomplish for the physician. 

    Keep up with Dr. Arlen Meyers on LinkedIn, he shares a plethora of knowledge on physician entrepreneurship and be sure to check out the Society of Physician Entrepreneurs. 

    Learn more and download the "Telemedicine Pros and Cons" White Paper on digital patient engagement, use cases to acquire and retain patients.

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    25 min

About The Executive Innovation Show

From the publisher's feed

Welcome to The Executive Innovation Show Podcast with your host, Carrie Chitsey, 7x female Founder and CEO of several digital technology companies. She interviews innovative C-level executives from…