The EXperience Lounge

Welcome to a special Q&A edition of The EXperience Lounge! We're back and more excited than ever to dive into the world of employee experience and all things EX metrics, transitioning into employee experience, and implementing Qualtrics.

In this highly interactive episode, we open the floor to you, our amazing listeners. You've sent us your burning questions, and we're here to provide the answers you've been waiting for. Join Laura and Sasha as they tackle a wide range of inquiries, covering everything from the most effective EX metrics to measure employee experience, to the key steps in successfully transitioning into an EX role.

But wait, there's more! We have a special segment dedicated to Qualtrics implementations. If you're curious about how to leverage Qualtrics to enhance your employee experience initiatives, you won't want to miss this. Laura and Sasha share their insights, tips, and best practices to help you make the most out of this powerful tool.

As always, inclusivity and respect are at the forefront of our discussions. We understand that the world of EX can vary depending on your location and context. That's why we're eager to hear your feedback and comments, ensuring that our podcast remains a safe and welcoming space for all.

Get ready to have your questions answered, gain valuable insights, and leave with practical advice you can implement right away. Share this episode with your colleagues and friends who are as passionate about employee experience as you are. Don't forget to submit your questions at https://www.theexperienceloungepod.com/

Check out Pyn here: https://www.pynhq.com/employee-journey-mapper-waitlist/?utm_source=linkedin&utm_medium=social&utm_term=joris

Welcome back to The EXperience Lounge, the podcast that takes you on an exciting journey through the world of employee experience, the future of work, and digital HR. We're thrilled to be back after an eight-month hiatus, and boy, do we have some stories to share!

In this highly anticipated episode, join Laura and Sasha as they open up about their time-off over the past eight months. From the ups and downs of navigating the world of motherhood, to the challenges of reentering the podcasting scene, they lay it all out on the table. It's a raw and authentic conversation that will have you laughing, nodding your head, and relating to every twist and turn.

But that's not all! We also dive headfirst into the captivating world of HR in 2023. Laura and Sasha reveal the groundbreaking trends and emerging insights that are reshaping the way we work. From hybrid working to ChatGPT, they explore the major headlines that have been shaping the employee experience landscape.

As always, we value inclusivity and respect in our discussions. We recognize that our words may vary in impact depending on where in the world you're tuning in from and when you're listening. We welcome your feedback and comments to ensure we create a safe and respectful space for all our #EX enthusiasts across the globe.

Don't miss out on this exhilarating comeback episode! Share it with your network, and be sure to visit our profiles at www.theexperiencelounge.com. Get ready to be inspired, informed, and entertained in every moment of The EXperience Lounge!

Lastly, don't forget to submit your questions to us for our NEW Q&A episodes here: https://www.theexperienceloungepod.com/submitaquestion

Welcome to episode fourty of The EXperience Lounge! A weekly podcast dedicated to EX design, the future of work, and digital HR. 

In this episode, Laura and Sasha reflect on some of the landmark moments for employee experience in 2022. They discuss how organisations have tackled challenges like hybrid working, sociopolitical change, quiet quitting and other major people headlines we've seen shape the world of work in 2022. They also look ahead to 2023 and call out a few trends they're seeing emerging and discuss how EX and People Leaders can get ahead of the curve!

Towards the end of this episode, they acknowledge #BabyLossAwarenessWeek2022. If you or anyone you know has been impact by baby or pregnancy loss, we'd encourage you to engage with these resources:

They mentioned a few EX design learning resources which you'll be able to access here: 

Sadly this will be the last episode scheduled for a few months! Sasha is off on maternity leave for a little while. The podcast will be back very soon with more EX insights. Until then, be sure to connect with us on Instagram where we'll continue sharing #EX nuggets and news! https://www.instagram.com/theexperienceloungepodcast/

Disclaimer: We’re really conscious that this is a global podcast and whilst we have done our best to ensure we’ve used inclusive and respectful language, we understand we might have missed the mark depending on where in the world you’re located and when you're listening to this episode. Please reach out to us with any and all comments and feedback to ensure we’re creating a safe and respectful space on the internet for all #EX enthusiasts. Don't forget to share this episode with your network and check out our profiles at www.theexperiencelounge.com

Welcome to episode thirty-nine of The EXperience Lounge! A weekly podcast dedicated to EX design, the future of work, and digital HR. 

In this episode, Laura and Sasha discuss Gen-Z and how organizations should design with this growing generation in mind when it comes to workplace experiences. They share their thoughts on the research available on Gen-Z at work, their motivations, and the impact this has on the holistic design of the employee experience. They also share their thoughts on how organizations should balance the needs of a multi-generational workforce. The key? Communication!

In this episode, we mentioned a few interesting articles and research papers:

https://hbr.org/2022/09/why-your-mentoring-program-should-be-mandatory

https://www2.deloitte.com/us/en/pages/consumer-business/articles/understanding-generation-z-in-the-workplace.html

https://www.businessinsider.com/whole-foods-ceo-meaningful-work-a-privilege-gen-z-disagrees-2022-8 

Disclaimer: We’re really conscious that this is a global podcast and whilst we have done our best to ensure we’ve used inclusive and respectful language, we understand we might have missed the mark depending on where in the world you’re located and when you're listening to this episode. Please reach out to us with any and all comments and feedback to ensure we’re creating a safe and respectful space on the internet for all #EX enthusiasts. Don't forget to share this episode with your network and check out our profiles at www.theexperiencelounge.com

Welcome to episode thirty-eight of The EXperience Lounge! A weekly podcast dedicated to EX design, the future of work, and digital HR.

In this episode, we were joined by the amazing Bex Smith, our Cheerleader for Change to explore how organizations can help their employees find their passion and purpose. Beyond this, Bex shared with us her incredible personal journey as she blends her role as a People Experience Partner with her passion for helping others unlock their purpose amidst the change. We hope you find this episode as inspiring as we did! Her passion for people shines through and she really is the perfect example of a cheerleader for change in the workplace and beyond! 

Who is Bex? Known as your Cheerleader for Change, Bex Smith is a Speaker, Trainer, Body Psychotherapist, Counsellor, Wellbeing Mentor, Corporate Facilitator and People & Change Consultant. She is on a mission to help you feel successful by making life more purposeful. Inspired by nature, her ground breaking new model, The Art of Yin, combines Change Intelligence with Emotional Intelligence to help you concentrate on feeling successful when the measure for success is constantly changing. You can connect with Bex here:

Bex Smith's Website: www.bexsmith.com.au 

Bex on Socials: @bexsmithcheerleaderforchange

Bex on LinkedIn: https://www.linkedin.com/in/bexsmith/

Disclaimer: We’re really conscious that this is a global podcast and whilst we have done our best to ensure we’ve used inclusive and respectful language, we understand we might have missed the mark depending on where in the world you’re located and when you're listening to this episode. Please reach out to us with any and all comments and feedback to ensure we’re creating a safe and respectful space on the internet for all #EX enthusiasts. Don't forget to share this episode with your network and check out our profiles at www.theexperiencelounge.com

Welcome back to The Experience Lounge Podcast!

Here's another #EXBite, a short and concise episode to help solve your EX challenges, and to provide you with tips and tricks to do great EX design work! In our second EX bite, Sasha shares her framework for a 60-minute employee research focus group to help you capture key employee insights. 

Check it out and let us know what you think! Don't forget to connect with us on Instagram to request new EX bite topics.

https://www.instagram.com/theexperienceloungepodcast/

Welcome to episode thirty-six of The EXperience Lounge! A weekly podcast dedicated to EX design, the future of work, and digital HR. 

In this episode, we were joined by the incredible Tonille Miller, Founder @ EXT, Experience & Transformation to talk about the role of the physical workspace when it comes to organizational culture. Spoiler alert: your culture is not your physical workplace! In this interview, we chat with Tonille about the importance of communication when it comes to returning to the office as well as the importance of effective change management. 

Who is Tonille? Tonille is a global transformation and people experience leader, helping leaders create the conditions for their people and organizations to thrive. She has spent over 15 years as a consultant, organizational psychologist and strategist. She advises and partners with leaders to create the conditions that drive the optimal performance of themselves, their people and their organizations. This is done through change management, employee experience, hybrid work, culture, future of work, digital transformation, leadership coaching, organizational effectiveness and strategic communications.

In addition to various podcasts, shows and speaking engagements, she has been featured in publications like The Huffington Post, Nasdaq, TechFunnel, Thrive Global, Employee Experience Magazine and the American Journal of Health Promotion.

You can connect with Tonille here: 

● LinkedIn profile (https://www.linkedin.com/in/tonillemiller/)

● Website (https://www.experienceandtransformation.com/)

Disclaimer: We’re really conscious that this is a global podcast and whilst we have done our best to ensure we’ve used inclusive and respectful language, we understand we might have missed the mark depending on where in the world you’re located and when you're listening to this episode. Please reach out to us with any and all comments and feedback to ensure we’re creating a safe and respectful space on the internet for all #EX enthusiasts. Don't forget to share this episode with your network and check out our profiles at www.theexperiencelounge.com

Welcome to episode thirty-five  of The EXperience Lounge! A weekly podcast dedicated to EX design, the future of work, and digital HR.

In this episode, Laura and Sasha discuss the important role HR Business Partners play in the EX space. For many organizations. HRBPs lack the EX design skills we see housed in the EX or UX design COE, so how do we get HRBPs more involved? How do we ensure they're able to engage in EX design activities independently? In this episode, they explore just that. 

In this episode, we mentioned an interesting HR article. Here are the links you need:

https://www.myhrfuture.com/blog/2021/7/26/9-skills-hr-professionals-need-to-succeed-in-the-digital-age

https://www2.deloitte.com/global/en/pages/human-capital/articles/gx-exponential-hr.html 

Disclaimer: We’re really conscious that this is a global podcast and whilst we have done our best to ensure we’ve used inclusive and respectful language, we understand we might have missed the mark depending on where in the world you’re located and when you're listening to this episode. Please reach out to us with any and all comments and feedback to ensure we’re creating a safe and respectful space on the internet for all #EX enthusiasts.

Don't forget to share this episode with your network and check out our profiles at www.theexperiencelounge.com

Welcome to episode thirty-four of The EXperience Lounge! A weekly podcast dedicated to EX design, the future of work, and digital HR. 

In this episode, Laura and Sasha continue their discussion on the essential components of any EX strategy. They explore which key stakeholders should be involved in the build process and share their views on some strategy components you can consider in 2022 and beyond. If you’re new to EX strategy or you’ve been tasked with strategic planning, this episode can help you ensure your build process is as employee-centric as possible. 

In this episode, we mentioned an interesting HR article. Here are the links you need: 

https://www.ft.com/content/5d24f57b-f71b-45f6-be05-3bc6237373a0 

Disclaimer: We’re really conscious that this is a global podcast and whilst we have done our best to ensure we’ve used inclusive and respectful language, we understand we might have missed the mark depending on where in the world you’re located and when you're listening to this episode. Please reach out to us with any and all comments and feedback to ensure we’re creating a safe and respectful space on the internet for all #EX enthusiasts.

 Don't forget to share this episode with your network and check out our profiles at www.theexperiencelounge.com 

Welcome back to The Experience Lounge Podcast! 

We're super excited to be launching our latest podcast series of #EXBites, short and concise episodes to help solve your EX challenges, and to provide you with tips and tricks to do great EX design work! In our first EX bite, Sasha shares her framework for framing an employee experience challenge or problem. Too often our EX challenges are too broad to drive meaningful solutions or they're so vague we have no idea if our solutions will really hit the mark. By following a process of problem refinement, we're able to develop meaningful problem statements (how might we's!) to drive agile experience improvement. 

Check it out and let us know what you think! Don't forget to connect with us on Instagram to request new EX bite topics. 

https://www.instagram.com/theexperienceloungepodcast/